Riata Ford

GREAT car buying experience! We have had dealings with other dealerships but none even come close to the great experience we had at Riata Ford in Manor. We felt they really appre We have had dealings with other dealerships but none even come close to the great experience we had at Riata Ford in Manor. We felt they really appreciated our business and we didn't feel rushed or pressured at any time. Our salesman, Rick Stives was WONDERFUL!!!! He went above an beyond to be sure we got the car we wanted! Thank you Riata Ford and Rick!!!!!!!!!!!!! More

The reason for our survey is to recommend anyone looking to trade in a vehicle or purchase a new one. We have delt with other dealerships and none even meet the great experience we had at Riata Ford in Mano to trade in a vehicle or purchase a new one. We have delt with other dealerships and none even meet the great experience we had at Riata Ford in Manor. We originally bought a chevrolet traverse 4 months ago and were just not happy with it. We went to Riata Ford to see if we could trade it in and get a 2014 Ford Explorer. We met our salesman, Robert Carreon who went out of his way to expain the process, we told him what we wanted in the vehicle and he was able to located a match at Lief Johnson Ford, he went and picked it up and the next day it was ours. The whole experience was smooth, he was professional, made us laugh and took care of us like family. This is your salesperson if you are in the market for a new car! Go to Riata Ford. This is our dealership now and we will absolutely refer our family and friends to Robert Carreon. Thank you Riata and Thank You Robert! More

My husband and I have gotten our last 4 cars from this dealership. Robert is always a pleasure, he is very friendly and has made every experience purchasing cars here great. Never pushy or aggressive, loo dealership. Robert is always a pleasure, he is very friendly and has made every experience purchasing cars here great. Never pushy or aggressive, looks for the best deals and makes suggestions that meets our needs and wants. AJ is also great, very knowledgeable about the cars, sync, and everything in between. He was great with the closing on our cars and making sure we had everything needed before we left the lot. He also offered his services at a later date if there was something I had issues with. Two outstanding employees that Riata Ford should glad to have as part of there team. More

The reason for my perfect survey is the outstanding customer service provided by my salesman Gabe he knew everything about the Ford Fusion I purchased and showed me how to operated all the New features customer service provided by my salesman Gabe he knew everything about the Ford Fusion I purchased and showed me how to operated all the New features that Ford has to offer on the Fusion. He never used any of the pressure tactics used now a days. Tiffini the Finance Manager was a pleasure to deal with again no pressure and honest answers to all of my questions. If you are a woman shopping alone this is the place to go they treat you with respect and let you make your buying decision without any pressure. I love my 2014 Ford Fusion. Thanks Lisa S More

A pleasure to work with everyone at this dealership. Came in at 6:30 PM and they stayed late to get the deal done and the paperwork closed out that night. Looked for ways to go above and beyond making the sa in at 6:30 PM and they stayed late to get the deal done and the paperwork closed out that night. Looked for ways to go above and beyond making the sale. Agressively pursued many credit options to get us a great interest rate. Not high pressure sales. They feel more like a partner than an adversary in the purchase process. More

I am a retired Ford Motor Company Manager from Remarketing,Sales,and Service.I can actually say this is one of the few dealerships in the country that follows Ford Motor Company Sale procedure. I Remarketing,Sales,and Service.I can actually say this is one of the few dealerships in the country that follows Ford Motor Company Sale procedure. I called dealer on phone because I was coming from Houston to assist my daughter in buying a car.I received a call back within a minute to set up appointment with a contact by the name of Rick, When we arrived at dealership we were greeted.at front desk.We were asked who we were here to see. Met with Chad.Car we were interested in was ready for us to see.Since I was a retired Ford employee,I received A Plan. Our trade was fairly evaluated and we received the actual worth of trade in..We also were offered test drive,which we accepted. Dealer did not use any high pressure.Gave us good information to make an informed decision. No pressure .on who to use for finance source.Buyers order was done correctly and there were no hidden fees. When we arrived at dealership on Sat.,2/15/14,our car was ready as promised.We met with dealer closer.Again all paper work was correct and no high pressure to sell us something we didn't want. The thing that really made the deal was the Technology Manager.He went to car,set up Sync and even taught this old dog some new information.Again the concern of customer satisfaction just blew me away. The team at Riata Ford has won a customer for life.I will drive a 170 miles for my next Ford. You hear about all these Ford Dealers that win the Presidents Award.Riata should be on that list.I also intend to write a letter to Ford Motor Company about Riata Ford.This dealer is a diamond in the rough in tiny Manor Texas. More

These guys know how to do business. I did everything over the phone except for sign the papers. Best price in Austin area by far. John Alvarado and Tony Nguyen killed it on the service aspect. Got my Ford Fu the phone except for sign the papers. Best price in Austin area by far. John Alvarado and Tony Nguyen killed it on the service aspect. Got my Ford Fusion home, completely detailed and the family loves it. Look forward to doing business with this dealership in the future. Thanks everyone at Riata Ford. I give you guys an A+++++!!!! More

GABE at Riata Ford fixed me up with a Killer 2013 GABE at Riata Ford fixed me up with a Killer 2013 f350.!!! I could not have asked for a better deal he was so helpful and everything went very smoot GABE at Riata Ford fixed me up with a Killer 2013 f350.!!! I could not have asked for a better deal he was so helpful and everything went very smooth.The people at Riata Ford are GREAT!! buying the truck was a Very Nice Experience. Tiffini in the finance department also did a Great job !!! THANKS RIATA FORD!!! More

Awesome service provided by salesman Gil Conde. I'm definitely a difficult customer when it comes to purchasing a vehicle. Gil has so much patience with and through it all never lost sight or focus on definitely a difficult customer when it comes to purchasing a vehicle. Gil has so much patience with and through it all never lost sight or focus on my standing price. He did everything to make me happy. Car buying takes many hours and with that Gil spent a lot time answering our questions and his knowledge of the vehicle of our choice was outstanding. His hospitality was very much appreciated we were offered and brought coffee, water and many snacks through the entire process. Tiffini and Tony (Business Management team) were great as well and provided us with the best rate possible. Of course you don't get to meet the finance team until the salesman has sealed the deal so our overall experience was excellent. Riata Ford has a great team! We asked and received....we love our new Ford Edge! More

Great friendly service from salesman Robert Carreon , great person, very professional and knowledgeable. Would purchase again from Riata Ford. Very friendly people overall, very satisfied with our purcha great person, very professional and knowledgeable. Would purchase again from Riata Ford. Very friendly people overall, very satisfied with our purchase. More