Riata Ford

Excellent Service Everyone here was friendly and helpful. All of my calls were answered within minutes. They made the process as quick as possible without me feeling r Everyone here was friendly and helpful. All of my calls were answered within minutes. They made the process as quick as possible without me feeling rushed or pressured. More

By far the best I've been to many dealerships and this by far was the most at ease and pleasant experience. Will recommend for sure. Loved the not pushy customer serv I've been to many dealerships and this by far was the most at ease and pleasant experience. Will recommend for sure. Loved the not pushy customer service and the great treatment. More

1st car I had a good experience at Riata, i went in there with low expectations of getting a good deal, but i was surprised by the friendliness and how honest I had a good experience at Riata, i went in there with low expectations of getting a good deal, but i was surprised by the friendliness and how honest and upfront the salesman was , After the test drive he manage to get me a reasonable price on a very nice ford mustang, i ended up a happy customer buying my 1st car More

Great Customer Service Riata Ford was extremely helpful in getting me into a new F150. I found the vehicle online and John Alvarado made sure that everything was in order b Riata Ford was extremely helpful in getting me into a new F150. I found the vehicle online and John Alvarado made sure that everything was in order by the time I got to the dealership from Dallas. The customer service was fantastic and I would recommend the dealership to anybody looking to buy a new or used vehicle. More

Great experience I just recently bought a 2014 F250 from these guys. Everyone was extremely helpful, and easy to work with. Chad was my contact, but everyone there was I just recently bought a 2014 F250 from these guys. Everyone was extremely helpful, and easy to work with. Chad was my contact, but everyone there was more than willing to help out as needed, from start to finish. Great crew, will be buying any Ford from these guys from now on. More

Friendly, Hassle free business. I drove long ways from Uvalde, Tx to Manor, Tx to look at a used truck. It was the truck I was looking for. The staff mentioned above were great and v I drove long ways from Uvalde, Tx to Manor, Tx to look at a used truck. It was the truck I was looking for. The staff mentioned above were great and very helpful and attentive. Their friendly customer service and knowledge of the business made the process very fast. John Civilla had the truck ready for me to test drive and was very attentive to all my questions and concerns. He offered me drinks and snacks while I was waiting for paper work to be finished. Tiffini and Olguin were very knowledgable on the financing part and offered awesome benefits.This kind of old fashion customer service is what is missing in many business these days. I have been doing business with local Ford dealerships in the area for a long time, but I plan to do business with Riata from now to buy future vehicles. I do have one suggestion to the Riata Leif Johnson Management to change their policy regarding the fuel capacity when purchasing a used vehicle. I think every purchase should be granted a full tank of gas, not limit just to new vehicle purchase. I only received 3 quarter of a tank of fuel and I had to fill up before heading back on my long trip. Other than that good job guys!!! More

AWESOME DEALERSHIP The dealership is awesome. We had gone to another Ford dealership and it was like they did not want to help us with our decision. We call Ajay befor The dealership is awesome. We had gone to another Ford dealership and it was like they did not want to help us with our decision. We call Ajay before we headed there and asked him about one of their trucks that was on their WEB site. When we arrived at the dealership he had someone bring the truck from another one of their stores and had it sitting outside waiting for us. After driving it i saw another truck that i liked he went and pulled it up and we drove it. He sat in his office waiting for me to make my decision about the mileage between the 2 trucks. Then Tony came in an i told him my same concerns. He said well there is a Supercab with the motor i wanted. so we went to look at it and it was exactly what i was wanting. Ajay was an awesome salesman. Price was great. Thanks again you have a customer for life. Thanks again Scot Preston More

Refreshing Experience My husband and I had been talking about purchasing a new vehicle for some time, but kept putting it off. One reason why we delayed looking was due to My husband and I had been talking about purchasing a new vehicle for some time, but kept putting it off. One reason why we delayed looking was due to our past experiences with pushy sales staff. We had considered several different makes and models of vehicles before deciding on the Ford Edge or Explorer. We had intended on making stops at several dealerships in hopes that we would find a SUV at the price range we needed along with a workable interest rate. Our first stop was to Riata Ford in Manor, Texas. When we arrived at the dealership we had anticipated on having a sales person on our heels the moment we stepped out of our car. It was a pleasant surprise that we were able to look at the Edge and Explorer without having someone hoovering over our shoulders. Once we decided it was time to seek out the assistance of a sales person, we were given the opportunity of working with Gabriel Baer. After a brief introduction and our explanation of what we wanted he assured us that we came to the right dealership that will work to get us the best deal. Gabriel worked his magic along with the store manager and we were able to purchase our 2014 Explorer Limited within the price range and interest range that we were wanting. Gabriel made us feel comfortable with his knowledge, experience, and personable personality. He stayed with us throughout the entire process and informed us of the different benefits that were available to us to protect our new SUV in the future. Our overall experience up to this date with Riata Ford has been great and will be back in the future for additional purchases due to Gabriel and the entire staff. More

Experience at Riata Ford I need a new car as my current lease is expering soon. I heard a lot about Ford Fusion and its the car that i will be looking at. me and my wife w I need a new car as my current lease is expering soon. I heard a lot about Ford Fusion and its the car that i will be looking at. me and my wife went to Riata Ford and started looking around used cars in the lot. After about 5 minutes, Gabriel introduced himself and asked if he can help us. I had some bad experiences with car dealers before , so i'm kind of passive and did not want to talk much and give too many informations.I dont want to be pressured. Surprisingly, Gabriel just went to the flow, is very polite and very patient. He got my respect and i started talking and sharing what are the options we are willing to look at. To make the story short , i went home with a brand new Ford Fusion SE with no sour feelings or whatever. Tiffini from the finance dept, during signing is also a great experience. It's just like talking to a friend and i did not feel any pressure at all. Some other dealers will constantly asked you of these 1000+ options that will add up to the price of the car. Bottomline,i am happy with my new car and if i will need another car for my kids, i will surely go back to Riata Ford and look for Gabriel. More

Not meeting internet price 2014 Ford F250 Lariat 4WD "Internet Special: $1,000.00" We will meet or beat any online price called not price on website. Bait and switch? 2014 Ford F250 Lariat 4WD "Internet Special: $1,000.00" We will meet or beat any online price called not price on website. Bait and switch? More