Riata Ford
Manor, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I walked into the dealership not knowing what to expect. As soon as I got there I was greeted by Robert and from then on he was just a great guy. He did everything he could to get me into the car I wanted a As soon as I got there I was greeted by Robert and from then on he was just a great guy. He did everything he could to get me into the car I wanted and the financial tam was amazing as well. I told them what I was willing to pay and they did not exceed it. It was my first time buying a brand new car and it was an amazing experience. I would recommend Riata Ford to anyone wanting a new car. More
AJ was very professional and did exactly what he agreed too, no games played here. I traded a 2011 F-250 for 2014 F-250, the truck was clean and ready to go in a timely manner. The finance paper work was too, no games played here. I traded a 2011 F-250 for 2014 F-250, the truck was clean and ready to go in a timely manner. The finance paper work was handled by courteous and no pressure, no games, and no extra packages to squeeze every nickel out of you. I will definitely purchase from Ajay Malani again. More
I would not recommend Riata Ford to anyone. Judging by other reviews I'm not sure how they stay in business. I found the car I had purchased posted on their website two days after driving off the lot at a other reviews I'm not sure how they stay in business. I found the car I had purchased posted on their website two days after driving off the lot at another $600 off my purchase price. When I confronted them with this information they acted like they knew nothing about it. I even provided the expired link which they could easier have accessed and all the salesman could do was shrug. Garbage service and shady business practices. When we purchase a second vehicle in spring it will not be from Riata Ford. Stay away from this dealer. More
John was more than helpful! After perusing the John was more than helpful! After perusing the internet, looking for a vehicle, I called and inquired about a couple of used vehicles, he stated th John was more than helpful! After perusing the internet, looking for a vehicle, I called and inquired about a couple of used vehicles, he stated that they were not "stock numbers" usually kept at his dealership, they were from a sister dealership, and he would call me right back as soon as he found the vehicles and whether or not they were still available. (I have heard this story before and usually do not get a call back). Imagine my surprise when he actually did call me back!, he let me know one of the vehicles was gone, and he would have the other that day. I then proceeded to explain my situation to John, and after some very strategic questions on his part, we were able to start the entire negotiation process OVER THE PHONE. Several calls back and forth later, he had all the details, like monthly payment, etc... (including shaving several points off of the loan interest rate!) for me and said the vehicle was ready for a test drive! (I have never had a deal go so smoothly AND known what I am getting into BEFORE a test drive! ((the deal included a trade)).). When I got to the dealership, I did the test drive, did paperwork and was outta there! GREAT JOB!! I NOW HAVE A NEW "GO TO" DEALERSHIP! More
I went there looking for a car that I saw on their website. Unfortunately, The car was sold 5 minutes before my arrival. Adriana was kind enough to show me some other options based on what we talked o website. Unfortunately, The car was sold 5 minutes before my arrival. Adriana was kind enough to show me some other options based on what we talked over the phone and what she thought I could be interested. I ended-up buying a car from her, they also offered me a good deal on my trade-in. Adriana is an excellent person and she is always taking care of her costumers. I would totally recommend Riata Ford for your next business. More
The moment I walked through the Dealership's door, the customer service was wonderful, the energy was upbeat, and it all felt oh so genuine! Prior to the actual meeting, I communicated online to begi the customer service was wonderful, the energy was upbeat, and it all felt oh so genuine! Prior to the actual meeting, I communicated online to begin my process of searching for a much needed vehicle. The salesperson did not steer me away from my intention. He assured me that they would find me what I wanted and needed at the time. He was not looking to increase his bottom line, so to speak, at my expense, which I had experienced previously during my search for a vehicle. Of course, I am aware that they are in the business of selling (cars). Nevertheless, the experience was very satisfying and rewarding! Especially the salesperson who assisted me throughout the process (as well as, the staff at Riata), absolutely deserves Salesperson of the Year! Thank You... More
I went in with no idea what I wanted and Enrique took the time to show me different cars and explain my options. He made himself available by e-mail and quickly responded to all of my follow up questions. I time to show me different cars and explain my options. He made himself available by e-mail and quickly responded to all of my follow up questions. I am very happy with my car, andI would definitely recommend Riata Ford and Enrique Rios! More
Very easy going dealer and easy to deal with and very nice people! Tony is the best sales manager I've ever worked with! Very happy with this dealer! nice people! Tony is the best sales manager I've ever worked with! Very happy with this dealer! More
I went into the Riata Ford dealership needing to buy a car, because my car had been damaged in a recent accident. Adriana saw me looking at a car and took me into her office. I gave her my specs in term car, because my car had been damaged in a recent accident. Adriana saw me looking at a car and took me into her office. I gave her my specs in terms of what I was looking to pay for a car, and she took care of the rest. She was so professional and made it so seamless with very little input from me, she was able to get me in a nice car with the precise terms I needed. Big ups to Adriana. I will send you customers in the future. More
Customer service was excellent. We were in and out with our used purchase in 2 1/2 hrs (including signing paperwork) and that was on a Saturday!! our used purchase in 2 1/2 hrs (including signing paperwork) and that was on a Saturday!! More