Riata Ford

Great experience I just recently bought a 2014 F250 from these guys. Everyone was extremely helpful, and easy to work with. Chad was my contact, but everyone there was I just recently bought a 2014 F250 from these guys. Everyone was extremely helpful, and easy to work with. Chad was my contact, but everyone there was more than willing to help out as needed, from start to finish. Great crew, will be buying any Ford from these guys from now on. More

Friendly, Hassle free business. I drove long ways from Uvalde, Tx to Manor, Tx to look at a used truck. It was the truck I was looking for. The staff mentioned above were great and v I drove long ways from Uvalde, Tx to Manor, Tx to look at a used truck. It was the truck I was looking for. The staff mentioned above were great and very helpful and attentive. Their friendly customer service and knowledge of the business made the process very fast. John Civilla had the truck ready for me to test drive and was very attentive to all my questions and concerns. He offered me drinks and snacks while I was waiting for paper work to be finished. Tiffini and Olguin were very knowledgable on the financing part and offered awesome benefits.This kind of old fashion customer service is what is missing in many business these days. I have been doing business with local Ford dealerships in the area for a long time, but I plan to do business with Riata from now to buy future vehicles. I do have one suggestion to the Riata Leif Johnson Management to change their policy regarding the fuel capacity when purchasing a used vehicle. I think every purchase should be granted a full tank of gas, not limit just to new vehicle purchase. I only received 3 quarter of a tank of fuel and I had to fill up before heading back on my long trip. Other than that good job guys!!! More

AWESOME DEALERSHIP The dealership is awesome. We had gone to another Ford dealership and it was like they did not want to help us with our decision. We call Ajay befor The dealership is awesome. We had gone to another Ford dealership and it was like they did not want to help us with our decision. We call Ajay before we headed there and asked him about one of their trucks that was on their WEB site. When we arrived at the dealership he had someone bring the truck from another one of their stores and had it sitting outside waiting for us. After driving it i saw another truck that i liked he went and pulled it up and we drove it. He sat in his office waiting for me to make my decision about the mileage between the 2 trucks. Then Tony came in an i told him my same concerns. He said well there is a Supercab with the motor i wanted. so we went to look at it and it was exactly what i was wanting. Ajay was an awesome salesman. Price was great. Thanks again you have a customer for life. Thanks again Scot Preston More

Refreshing Experience My husband and I had been talking about purchasing a new vehicle for some time, but kept putting it off. One reason why we delayed looking was due to My husband and I had been talking about purchasing a new vehicle for some time, but kept putting it off. One reason why we delayed looking was due to our past experiences with pushy sales staff. We had considered several different makes and models of vehicles before deciding on the Ford Edge or Explorer. We had intended on making stops at several dealerships in hopes that we would find a SUV at the price range we needed along with a workable interest rate. Our first stop was to Riata Ford in Manor, Texas. When we arrived at the dealership we had anticipated on having a sales person on our heels the moment we stepped out of our car. It was a pleasant surprise that we were able to look at the Edge and Explorer without having someone hoovering over our shoulders. Once we decided it was time to seek out the assistance of a sales person, we were given the opportunity of working with Gabriel Baer. After a brief introduction and our explanation of what we wanted he assured us that we came to the right dealership that will work to get us the best deal. Gabriel worked his magic along with the store manager and we were able to purchase our 2014 Explorer Limited within the price range and interest range that we were wanting. Gabriel made us feel comfortable with his knowledge, experience, and personable personality. He stayed with us throughout the entire process and informed us of the different benefits that were available to us to protect our new SUV in the future. Our overall experience up to this date with Riata Ford has been great and will be back in the future for additional purchases due to Gabriel and the entire staff. More

Experience at Riata Ford I need a new car as my current lease is expering soon. I heard a lot about Ford Fusion and its the car that i will be looking at. me and my wife w I need a new car as my current lease is expering soon. I heard a lot about Ford Fusion and its the car that i will be looking at. me and my wife went to Riata Ford and started looking around used cars in the lot. After about 5 minutes, Gabriel introduced himself and asked if he can help us. I had some bad experiences with car dealers before , so i'm kind of passive and did not want to talk much and give too many informations.I dont want to be pressured. Surprisingly, Gabriel just went to the flow, is very polite and very patient. He got my respect and i started talking and sharing what are the options we are willing to look at. To make the story short , i went home with a brand new Ford Fusion SE with no sour feelings or whatever. Tiffini from the finance dept, during signing is also a great experience. It's just like talking to a friend and i did not feel any pressure at all. Some other dealers will constantly asked you of these 1000+ options that will add up to the price of the car. Bottomline,i am happy with my new car and if i will need another car for my kids, i will surely go back to Riata Ford and look for Gabriel. More

Not meeting internet price 2014 Ford F250 Lariat 4WD "Internet Special: $1,000.00" We will meet or beat any online price called not price on website. Bait and switch? 2014 Ford F250 Lariat 4WD "Internet Special: $1,000.00" We will meet or beat any online price called not price on website. Bait and switch? More

GREAT car buying experience! We have had dealings with other dealerships but none even come close to the great experience we had at Riata Ford in Manor. We felt they really appre We have had dealings with other dealerships but none even come close to the great experience we had at Riata Ford in Manor. We felt they really appreciated our business and we didn't feel rushed or pressured at any time. Our salesman, Rick Stives was WONDERFUL!!!! He went above an beyond to be sure we got the car we wanted! Thank you Riata Ford and Rick!!!!!!!!!!!!! More

The reason for our survey is to recommend anyone looking to trade in a vehicle or purchase a new one. We have delt with other dealerships and none even meet the great experience we had at Riata Ford in Mano to trade in a vehicle or purchase a new one. We have delt with other dealerships and none even meet the great experience we had at Riata Ford in Manor. We originally bought a chevrolet traverse 4 months ago and were just not happy with it. We went to Riata Ford to see if we could trade it in and get a 2014 Ford Explorer. We met our salesman, Robert Carreon who went out of his way to expain the process, we told him what we wanted in the vehicle and he was able to located a match at Lief Johnson Ford, he went and picked it up and the next day it was ours. The whole experience was smooth, he was professional, made us laugh and took care of us like family. This is your salesperson if you are in the market for a new car! Go to Riata Ford. This is our dealership now and we will absolutely refer our family and friends to Robert Carreon. Thank you Riata and Thank You Robert! More

My husband and I have gotten our last 4 cars from this dealership. Robert is always a pleasure, he is very friendly and has made every experience purchasing cars here great. Never pushy or aggressive, loo dealership. Robert is always a pleasure, he is very friendly and has made every experience purchasing cars here great. Never pushy or aggressive, looks for the best deals and makes suggestions that meets our needs and wants. AJ is also great, very knowledgeable about the cars, sync, and everything in between. He was great with the closing on our cars and making sure we had everything needed before we left the lot. He also offered his services at a later date if there was something I had issues with. Two outstanding employees that Riata Ford should glad to have as part of there team. More

The reason for my perfect survey is the outstanding customer service provided by my salesman Gabe he knew everything about the Ford Fusion I purchased and showed me how to operated all the New features customer service provided by my salesman Gabe he knew everything about the Ford Fusion I purchased and showed me how to operated all the New features that Ford has to offer on the Fusion. He never used any of the pressure tactics used now a days. Tiffini the Finance Manager was a pleasure to deal with again no pressure and honest answers to all of my questions. If you are a woman shopping alone this is the place to go they treat you with respect and let you make your buying decision without any pressure. I love my 2014 Ford Fusion. Thanks Lisa S More