Riata Ford

Customer service was excellent. We were in and out with our used purchase in 2 1/2 hrs (including signing paperwork) and that was on a Saturday!! our used purchase in 2 1/2 hrs (including signing paperwork) and that was on a Saturday!! More

Enrique was very prompt, courteous & efficient through out the transaction. The complete experience from the moment we walked to to the moment we completed the sale was phenomenol. They had a lot through out the transaction. The complete experience from the moment we walked to to the moment we completed the sale was phenomenol. They had a lot of inventory and were able to provide me with the exact model & color I was looking for. I would highly recommend this dealership and sales person to anyone looking for a car or truck. Thanks Riata & Enrique for the 2014 Mustang. More

Bud went above and beyond to provide great customer service. He noticed that I needed new tires on a used vehicle that I had just bought at the dealership. He told me himself that he would not want me service. He noticed that I needed new tires on a used vehicle that I had just bought at the dealership. He told me himself that he would not want me to drive my family on the tires and did everything in his power to get those tires replaced for me. I have never experienced this kind of superior customer service before. He made my day and my experience so much better than I jave ever experienced at any other dealership before. I will continue to come to this location for all of my car needs. Thank you Bud! More

John Alvardo was very helpful. As soon as I walked in the door and told him what I wanted he went got the car and said "let's drive it." No wait, no sales pitch. Jeff (general manager) worked to get the door and told him what I wanted he went got the car and said "let's drive it." No wait, no sales pitch. Jeff (general manager) worked to get the price down to a reasonable number to make the decision to buy the car much easier. Tiffani Morris did the financing work and was very friendly and easy to work with which makes the paperwork side of things much easier to deal with. When choosing to buy a car in the future, I will most certainly look to Riata Ford for their selection first due to their great customer service. More

We really enjoyed our visit to Riata Ford. We had bad experience with other dealerships and was pleasantly surprised when we visited Riata Ford. All our questions were answered and we drove away in a new experience with other dealerships and was pleasantly surprised when we visited Riata Ford. All our questions were answered and we drove away in a new Ford Focus and couldn't be happier. This is why we have given a great review. Also Tony was great!! More

Very friendly and willing to help me get my first car. I appreciated that they explained everything with such detail to help me understand the process. They made everything run so smoothly. I am extremely s appreciated that they explained everything with such detail to help me understand the process. They made everything run so smoothly. I am extremely satisfied with the service! More

My experience with Ken and Riata Ford was excellent. Ken worked very hard to earn my business. I normally purchase used vehicles from Car Max because there is no hassle or pushy sales people. Ken brought th worked very hard to earn my business. I normally purchase used vehicles from Car Max because there is no hassle or pushy sales people. Ken brought that experience to Riata Ford and I will continue to purchase from Ken and Riata Ford in the future. More

Edward worked hard to find me the perfect vehicle and complete the sale to my satisfaction - and that included a good price. I plan to use them again for new purchases and maintenance. complete the sale to my satisfaction - and that included a good price. I plan to use them again for new purchases and maintenance. More

I recently bought a truck from Riata Ford. After 8 long hours of waiting I was told financing went through and all was well and good. Awesome! I sat down and filled out all the final paperwork with the man hours of waiting I was told financing went through and all was well and good. Awesome! I sat down and filled out all the final paperwork with the manager sealing the deal. Two weeks later I get a call from "Tony" saying financing didn't go throught after clearly signing for it with him sealing the CONTRACT. They 100% sold the truck to me with approved financing in tack and Breached the contract with me. Not okay. Further more the truck was sold to me as a 5.0L and days later I found out it's a 3.7L which I now find out gets very bad reviews; Deceptive trade practice. Once going back to the Stealership I was spoken down to and felt a strong line of disrespect from 3 people. This has caused me a substantial amount of Mental distress. I would never in my life recomend Riata to anyone ever! This place has lost all my respect and I will continue to tell others of my expirence with Riata everytime I hear someone say they "want a new or used car." More

Had a very good experience working again with Riata Ford. We have now purchased 3 vehicles at this dealership. The folks there are very friendly. Ken Caldwell, (our sales person) was an absolute joy to w We have now purchased 3 vehicles at this dealership. The folks there are very friendly. Ken Caldwell, (our sales person) was an absolute joy to work with and made our purchase of the new 2013 Ford Escape a great experience. He worked with us to make sure we were satisfied with the entire process we went through to get this great vehicle. Ken is very knowledgeable about how to treat people and listens to what they are looking for and does his best to please the customer. We would definitely buy from Riata Ford again and hope that Ken would still be there when we do. David George More