Riata Ford

A pleasure to work with everyone at this dealership. Came in at 6:30 PM and they stayed late to get the deal done and the paperwork closed out that night. Looked for ways to go above and beyond making the sa in at 6:30 PM and they stayed late to get the deal done and the paperwork closed out that night. Looked for ways to go above and beyond making the sale. Agressively pursued many credit options to get us a great interest rate. Not high pressure sales. They feel more like a partner than an adversary in the purchase process. More

I am a retired Ford Motor Company Manager from Remarketing,Sales,and Service.I can actually say this is one of the few dealerships in the country that follows Ford Motor Company Sale procedure. I Remarketing,Sales,and Service.I can actually say this is one of the few dealerships in the country that follows Ford Motor Company Sale procedure. I called dealer on phone because I was coming from Houston to assist my daughter in buying a car.I received a call back within a minute to set up appointment with a contact by the name of Rick, When we arrived at dealership we were greeted.at front desk.We were asked who we were here to see. Met with Chad.Car we were interested in was ready for us to see.Since I was a retired Ford employee,I received A Plan. Our trade was fairly evaluated and we received the actual worth of trade in..We also were offered test drive,which we accepted. Dealer did not use any high pressure.Gave us good information to make an informed decision. No pressure .on who to use for finance source.Buyers order was done correctly and there were no hidden fees. When we arrived at dealership on Sat.,2/15/14,our car was ready as promised.We met with dealer closer.Again all paper work was correct and no high pressure to sell us something we didn't want. The thing that really made the deal was the Technology Manager.He went to car,set up Sync and even taught this old dog some new information.Again the concern of customer satisfaction just blew me away. The team at Riata Ford has won a customer for life.I will drive a 170 miles for my next Ford. You hear about all these Ford Dealers that win the Presidents Award.Riata should be on that list.I also intend to write a letter to Ford Motor Company about Riata Ford.This dealer is a diamond in the rough in tiny Manor Texas. More

These guys know how to do business. I did everything over the phone except for sign the papers. Best price in Austin area by far. John Alvarado and Tony Nguyen killed it on the service aspect. Got my Ford Fu the phone except for sign the papers. Best price in Austin area by far. John Alvarado and Tony Nguyen killed it on the service aspect. Got my Ford Fusion home, completely detailed and the family loves it. Look forward to doing business with this dealership in the future. Thanks everyone at Riata Ford. I give you guys an A+++++!!!! More

GABE at Riata Ford fixed me up with a Killer 2013 GABE at Riata Ford fixed me up with a Killer 2013 f350.!!! I could not have asked for a better deal he was so helpful and everything went very smoot GABE at Riata Ford fixed me up with a Killer 2013 f350.!!! I could not have asked for a better deal he was so helpful and everything went very smooth.The people at Riata Ford are GREAT!! buying the truck was a Very Nice Experience. Tiffini in the finance department also did a Great job !!! THANKS RIATA FORD!!! More

Awesome service provided by salesman Gil Conde. I'm definitely a difficult customer when it comes to purchasing a vehicle. Gil has so much patience with and through it all never lost sight or focus on definitely a difficult customer when it comes to purchasing a vehicle. Gil has so much patience with and through it all never lost sight or focus on my standing price. He did everything to make me happy. Car buying takes many hours and with that Gil spent a lot time answering our questions and his knowledge of the vehicle of our choice was outstanding. His hospitality was very much appreciated we were offered and brought coffee, water and many snacks through the entire process. Tiffini and Tony (Business Management team) were great as well and provided us with the best rate possible. Of course you don't get to meet the finance team until the salesman has sealed the deal so our overall experience was excellent. Riata Ford has a great team! We asked and received....we love our new Ford Edge! More

Great friendly service from salesman Robert Carreon , great person, very professional and knowledgeable. Would purchase again from Riata Ford. Very friendly people overall, very satisfied with our purcha great person, very professional and knowledgeable. Would purchase again from Riata Ford. Very friendly people overall, very satisfied with our purchase. More

I walked in to Riata Ford just as my internet contact (Chad Osmondson) was about to leave for the day. It was a last-minute decision to jump the gun and come in on that Friday night rather than the foll (Chad Osmondson) was about to leave for the day. It was a last-minute decision to jump the gun and come in on that Friday night rather than the following Tuesday, which was the day I had arranged to come in. I was that excited and just couldn't wait! If Chad was tired and ready to go home, he sure didn't show it. I said I wanted a red truck, and he directed me straight to the Ruby Red truck I now happily drive. It was love at first sight, so I did the paperwork, and after Chad got me set up to come in for the bed liner and window tinting, drove it home that night. I couldn't be happier with my new truck and my experience with everybody at Riata Ford, and expecially Chad Osmondson!! More

I give raita Ford an excellent rating because the went over and beyond to get me into my truck with a payment that i can afford over and beyond to get me into my truck with a payment that i can afford More

Chad and Allan handled my purchase very well, any issues or concerns I may have had they resolved with very little hassle, overall I am satisfied with the service I received. or concerns I may have had they resolved with very little hassle, overall I am satisfied with the service I received. More

had a great experience buying my Ford truck. Gabriel is a great guy, no pressure, very friendly and he got me good financing. the finance dept was awesome also, overall it wasthe best experience i've had buy great guy, no pressure, very friendly and he got me good financing. the finance dept was awesome also, overall it wasthe best experience i've had buying a truck. More