Riata Ford

Above and Beyond I've purchased my share of cars and none would ever beat the service I received from Riata Ford. I would send everyone I know who would be looking fo I've purchased my share of cars and none would ever beat the service I received from Riata Ford. I would send everyone I know who would be looking for a new car to them. I cannot thank them enough for getting me into the car I wanted. They have truly exceeded the highest level of customer service anyone could expect! More

Rick Stives Great Service We stopped by to look at a new truck, they did not have the one we wanted on site, Rick immediately sent drivers to another location and brought back We stopped by to look at a new truck, they did not have the one we wanted on site, Rick immediately sent drivers to another location and brought back the truck we wanted. He got us out of there quick and never tried to upsell us on anything. this is the second auto we purchased from Rick this year. More

Bought a new F150, very happy Just bought a 2018 F150 from them. They kept to their online pricing, which was much much lower than the MSRP, but didn't really budge below that. I f Just bought a 2018 F150 from them. They kept to their online pricing, which was much much lower than the MSRP, but didn't really budge below that. I feel I got a fair deal and the truck they had on the lot already had rhino lining and tint applied so no need to come back for those two simple add ons. More

Bought new when looking for used. I stopped in to see what was on the lot in used vehicles and got a much better deal on a new Explorer! I love it! Michael was an excellent, knowledge I stopped in to see what was on the lot in used vehicles and got a much better deal on a new Explorer! I love it! Michael was an excellent, knowledgeable saleman - so curteous and accommadating! More

Great Car Buying Experience!!! After two weeks of car shopping, I finally found the car for me at Riata Ford. It could not have happened without the hardwork from Tony and Jaime! Th After two weeks of car shopping, I finally found the car for me at Riata Ford. It could not have happened without the hardwork from Tony and Jaime! They were friendly and honest. So if your in the market for a new or used vehicle, visit Riata Ford and ask for them! More

One Happy Customer This dealership is the total package. From customer service to the car buying process, their service is perfection. I would recommend this dealership This dealership is the total package. From customer service to the car buying process, their service is perfection. I would recommend this dealership to anybody looking to purchase a vehicle. More

Great great great customer service Carlos went out of his way to help me get the best deal in the car I was looking for. I was quite pleased with him and he has such great customer serv Carlos went out of his way to help me get the best deal in the car I was looking for. I was quite pleased with him and he has such great customer service More

Outstanding Car Buying Experience Professional and Friendly staff! They made car buying an enjoyable experience. I'd suggest making Riata Ford your first stop when thinking of purcha Professional and Friendly staff! They made car buying an enjoyable experience. I'd suggest making Riata Ford your first stop when thinking of purchasing a new vehicle. It will save you a lot of time and headaches rather than trying to deal with others in the area! More

Professional and friendly I just purchased a 2012 Honda Accord from Riata Ford - a great experience with Joy and Rick, who made it easy and satisfying. Joy's response to my in I just purchased a 2012 Honda Accord from Riata Ford - a great experience with Joy and Rick, who made it easy and satisfying. Joy's response to my interest in the car was immediate and when she wasn't available, Rick did a great job of helping me deal with bad communication from my bank in getting the purchase complete. I hadn't purchased a car since 1982 and expected difficulty, but they made it easy. I didn't get a service contract with them only because of the distance between them and me but I have great faith that they would do a professional job if I had. More

Excellent buying experience with Riata I recently purchased a new vehicle from Riata in Manor and very happy that I did. In part b/c they're my local dealer. They're more accessible tha I recently purchased a new vehicle from Riata in Manor and very happy that I did. In part b/c they're my local dealer. They're more accessible than other dealerships I spent time with; I like that if my vehicle needs servicing, they're only a few minutes down the road. And I know having my vehicle serviced at Riata didn't require I purchase from them, but all else equal, I always prefer establishing relationships with local businesses. But in bigger part, the saleswoman I worked with, Joy, committed more of her time to help me than other sales staff at other dealerships did. Of the 12 vehicles I test drove, 6 were at Riata through Joy! She even brought in a Mazda I was interested in from a sister location. And that time in each of those vehicles, w/her helping me understand each of them better, including strengths, trade offs, etc., is what helped me arrive at my final buying decision. I started my vehicle search wanting a Toyota Tundra, but wound up buying a Ford Edge. Perhaps a wide swing, but I'm totally happy w/the Edge and glad I went with it vs. a full size truck or SUV. I feel it's the perfect vehicle for me right now, and Joy played a huge part in helping me arrive at that decision. From there, final pricing was competitive and Jennifer in finance walked me through it patiently and carefully. She clarified each pricing component and indeed, the price Joy said I'd walk out the door with was the same price Jennifer had me sign off on. Overall it was great buying experience once I found Riata; I'd easily recommend them when you decide to purchase your next vehicle. Especially if you're in Manor, but greater Austin residents should consider the short drive to Riata worth it. They're local, generous w/their time, knowledgeable on the vehicles they're selling, and deliver on the price they promise. Overall a crack shot team that I'd easily do business with again. More