Riata Ford

Thank you jd he all get it done and all way calls to let me know it’s done me know it’s done More

I had a great experience purchasing my F150 from Riata Ford. Michael Jackson, my sales repetitive was kind and patient helping me select my truck. The next morning I realized it was missing a key, importa Ford. Michael Jackson, my sales repetitive was kind and patient helping me select my truck. The next morning I realized it was missing a key, important feature (no fault of the sales rep) and needed to exchange for another truck. The sales manager greeted me at the front door with kindness and A.J. helped me get the truck I wanted with all the features I needed. Oscar in finance was patient and very helpful. They made buying my first truck a fun experience. I will be recommending Riata Ford to my friends and family. Thank you. Gary More

made appointment 8:30 am Wed , truck was not looked at till Fri afternoon, update installed on SYNC system and was told all working but if I had problems to call she would order APIM and I could schedule till Fri afternoon, update installed on SYNC system and was told all working but if I had problems to call she would order APIM and I could schedule another appointment. I pulled out of parking lot and at red light tried the functions that were not working when I brought it in. Not a single item worked. My truck sat at Riata for 3 days for nothing and as I use it for work was a real inconvenience for me. So I Will Not Be Coming Back. After 22 years of buying vehicles and having them repaired at Lief Johnson I will be looking for a new dealership. This is the second time I have had a problem with service department. More

Never had any issues with service always been taking care off all the time, awesome stuff and customer service. off all the time, awesome stuff and customer service. More

JD Brooks was able to work me in. Always great service! Always friendly and knowledgeable. Always friendly and knowledgeable. More

Hook’Em Horns Beat Tech T E X A S L O N G H O R N S More

I made an appointment last week for Tuesday at 9:30am and for some reason I wasn't in the system...I have an adult autistic son who was very agitated...I was upset because I asked the guy if I am not in your for some reason I wasn't in the system...I have an adult autistic son who was very agitated...I was upset because I asked the guy if I am not in your system please let me know so that I can go he no we can get you in...I had to leave and reschedule my appointment...This was not my fault what so ever. More

We were referred to the manager of this dealership. We walked in to order a vehicle that we were told would possibly get a discount when it came in. Manager handed us over to Ajay who took our order. 5 walked in to order a vehicle that we were told would possibly get a discount when it came in. Manager handed us over to Ajay who took our order. 5 minutes of work. When it came in, no discount, didn't go with us on the test drive, and when I asked him to explain what was different than my current truck, he said other than a bigger screen, he didn't know, I would have to read the owners manual. Handed me the keys and said thanks. They were happy to take our full msrp, but couldn't be bothered to actually give customer service once they got our money. More

Always a good experience. J. D. describes well what needs to be done, how much it will cost and how long it will take to complete the repairs. Works well with me so I'm inconvenienced as little as pos needs to be done, how much it will cost and how long it will take to complete the repairs. Works well with me so I'm inconvenienced as little as possible. More

I have purchased 2 vehicles here now and am 100% satisfied with the high level of customer service they provide at Riata Ford. satisfied with the high level of customer service they provide at Riata Ford. More