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Rhinelander GM

Rhinelander, WI

Overview
Reviews
1.7
8 Reviews
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1935 N. Stevens St.

Rhinelander, WI

54501

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Showing 8 reviews

January 28, 2025

This car dealership is shadey as it gets I took my car and it wouldn't shift rite they told me they took it for a ride and nothing wrong w it. Then it woukdnt even move out the stall,end result they tell More

by I'm aware ur snakes.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Several
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Jan 28, 2025 -

Rhinelander GM responded

We appreciate your feedback and are sorry to read about the experience you had. We will have our Service Manager Tim Miller reach out to you.

September 03, 2024

Don't take good care of their customers. Bought a truck from them. No responses from some of the people that work there. Something happening and they won't with you. Look somewhere else for More

by phclm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
too many to say
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Sep 04, 2024 -

Rhinelander GM responded

We are sorry to read about your experience with us. Please reach out to our General Sales Manager Tim Nordby so we can make things right. 715-365-8100

Nov 29, 2024 -

phclm responded

Lied about mailing out a check on Sept 28th. Tim Nordby said he didn't want to lose a loyal customer. Must of said that to keep us. He doesn't back up what he says to his customers

August 19, 2024

My salesperson was not very informed about the vehicle I was purchasing and it’s supposed arrival time. More

by Brewerfan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Salesperson was HR.
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Aug 20, 2024 -

Rhinelander GM responded

We are sorry to hear about your experience with us. Please reach out to our General Sales Manager Tim Nordby so we can make things right. 715-365-8100

February 09, 2024

Great service from Brian, Kyle and Justin. Brian was my sales representative, and he was very professional, Informative and patient. He explained everything in detail and answered all my quest More

by sktallier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Kyle, Justin
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December 23, 2023

terrible! !! never got back to me and the vehicle was sold two days later. Terrible customer service More

by joyjonjake
Recommend Dealer
No
Employees Worked With
didn't get a chance vehicle was sold
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Jan 24, 2024 -

Rhinelander GM responded

We are sorry to read about your one star experience with us. Please reach out to our General Sales Manager Tim Nordby so we can make things right. 715-365-8100

March 17, 2023

Locked keys in truck. Rhinlander Toyota wouldn’t give me a code for another dealer to make key. Attitude of: Not their problem. Done doing business with them. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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Mar 20, 2023 -

Rhinelander GM responded

Tom, We are sorry to hear about your one star experience. Please reach out to our General Sales Manager Tim Nordby so we can make things right. 715-365-8100

February 19, 2022

Dealer misrepresented the vehicle. I drove 3+ hours to see. They had it on trade for a week and didn’t even clean it. More

by eanderson04
Customer Service
Recommend Dealer
No
Employees Worked With
Jerry
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November 05, 2020

Dealer refused to acknowledge issues I clearly addressed with truck I was interested in and was low balled on my trade-in. Not interested in buying truck for looks as I am for dependability. Leaking oil, More

by johntenney333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve F.
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