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Rhinelander Auto Group
Rhinelander, WI
65 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 65 reviews
July 02, 2025
Better experience than expected. Trading in a 2018 car that had mechanical issues. Gave us a fair price for the trade and worked to find a vehicle in our price range. Trading in a 2018 car that had mechanical issues. Gave us a fair price for the trade and worked to find a vehicle in our price range. More
by Stu
Employees Worked With
Trey, service guy and financial giy
July 02, 2025
The service department is excellent. They are very helpful and respectful. Also very knowledgeable. I would recommend that service department for everyone. They are very helpful and respectful. Also very knowledgeable. I would recommend that service department for everyone. More
by Tdorow
Employees Worked With
I don't remember the names but they were very helpful.
July 02, 2025
Just bought a late model used car here and they couldn’t have done things any better for me . From start to finish I felt comfortable and any questions I had were answered with ease. Lance was my sales guy have done things any better for me . From start to finish I felt comfortable and any questions I had were answered with ease. Lance was my sales guy and I’m glad he was. Very helpful throughout the whole experience. I do need to mention the whole team there were great at what they do . I’ve purchased many vehicles over the years and Rhinelander GM has been the best experience of all others. More
by Bhoffconstruction
Employees Worked With
Lance
June 29, 2025
Went to this location for an oil change and inspection. Was met by service attendant (Lance) who made me feel stupid for asking them to take a look at my brakes during inspection. Got a call while they wer Was met by service attendant (Lance) who made me feel stupid for asking them to take a look at my brakes during inspection. Got a call while they were doing the oil change to tell me to “stop driving the car” because the breaks were bad, and when I asked if they were for real, Lance said, “oh, no, you have like 1,000-2,000 more miles on these breaks.” I don’t appreciate sarcasm, drama, and rudeness in my car service experiences. Lance needs some communication coaching, and customer service lessons. More
by Jenniferjackl
Employees Worked With
Lance
June 29, 2025
This Toyota dealership has several really good employees. The receptionist is very polite when she answers the phone. The service manager listens to you as your describing what problems the vehicle is havi The receptionist is very polite when she answers the phone. The service manager listens to you as your describing what problems the vehicle is having and the service technicians are really skilled at repairing and diagnosing each problem. More
by myronjurek
Employees Worked With
Ben, Aron
