
Reynolds GMC
West Covina, CA
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I am extremly satisfied with the services Rudy provided me with my GMC purchased. He was very maticulous and direct and offered superb customer service. I will recommend everyone to give Rudy a call before me with my GMC purchased. He was very maticulous and direct and offered superb customer service. I will recommend everyone to give Rudy a call before making a purchased at another dealership, not only would he provided you with great customer service and a phanomal deal. GMC needs more dedicated employees like Rudy Knobloch.It was my absolute pleasure to do business with Rudy Knobloch. More
We were very specific about the model, paint, interior and options we wanted on our new Lacrosse. We found the dealer through the Costco Auto program and were contacted by Rudy Knoblock who worked hard ov and options we wanted on our new Lacrosse. We found the dealer through the Costco Auto program and were contacted by Rudy Knoblock who worked hard over the next several days to find us the model with all the features we wanted. He was pleasant to work with and flexible in his schedule (came in on his day off). The price was good with no haggling. We highly recommend him and the dealership. Everyone we had contact with at the dealership were helpful and friendly. Oh, and the car is beautiful, comparable to a Lexus. More
Kennedy Hardy, our salesman was energetic, helpful, yet patient. Driving by we noticed a small blue truck which we've been searching for about year, and constantly checking with Reynold's via internet and patient. Driving by we noticed a small blue truck which we've been searching for about year, and constantly checking with Reynold's via internet and drive by's was about to pay off. Being previous customers and very satisfied with their service overall and friendly service dept. especially, Andy Pringle, who is always very helpful and courteous, makes this an easy choice. We are thankful for your honesty. More
We were very impressed with the overall professionalism and friendliness of this dealership. All of their staff(sales, financing, and upper management)treated us with great respect and attention. The own and friendliness of this dealership. All of their staff(sales, financing, and upper management)treated us with great respect and attention. The owner personally called us and gave us a deal we could not turn down. We are recommending this dealership to all of our friends and family. More
I had a lot of questions about my Terrain and was constantly sending e-mails to Rudy about various details. He was very patient with me and answered my questions as well as validating my need to ask constantly sending e-mails to Rudy about various details. He was very patient with me and answered my questions as well as validating my need to ask so much. He made the process a great experience. I had to wait longer than we expected for my Terrain but it was so worth it. I am very happy with my purchase and I recommend the Terrain and Rudy to anyone who is interested. More
I found this dealer via Costco Auto Program. I could not imagine NOT using this dealer. We got exactly the price/car we were looking for. There was no haggling backa nd forth. The sales staff is excelle imagine NOT using this dealer. We got exactly the price/car we were looking for. There was no haggling backa nd forth. The sales staff is excellent and represent their product well. They are great! More
Nice experience with Reynolds Buick Poniac GMC. Rudy Knobach made the transaction effortless. All dealings were basically done via the internet. Negotiated the price and made the trip down, met with Ru Knobach made the transaction effortless. All dealings were basically done via the internet. Negotiated the price and made the trip down, met with Rudy and things ran smooth as silk. Rudy did follow up and schedule the additional install items as promised. Rudy communicated every step of the way and I felt at ease with him that everything was being handled. Within 2 days the vehicle was complete. I highly recommend Reynolds and especially Rudy Knobach. No run around - they do what they promise - no dealership dread. Just honest people with integrity. More
I met Jimmy Lopez when I visited Reynolds Buick & GMC. He was friendly and knowledgeable with the vehicle I was interested in. I felt very relaxed with him and I also felt that the price I got was as good as was friendly and knowledgeable with the vehicle I was interested in. I felt very relaxed with him and I also felt that the price I got was as good as I could have expected. I also was impressed with the dealership operation. More
This was my second purchase from Rudy at Reynolds Buick. I had such a good experience with him when I first purchased my 2008 Buick Enclave that when I decided to get a new 2010 I would only buy it from Rud I had such a good experience with him when I first purchased my 2008 Buick Enclave that when I decided to get a new 2010 I would only buy it from Rudy. The process was fast, easy and very enjoyable the first time. The second time, was slightly more difficult but to no fault of Rudy's or Reynolds Buick. I was very specific in the car that I wanted, and we were having trouble obtaining it. We did find it at Thorson and when we tried to get Thorson to trade the car back to Reynolds, (It was Reynolds in the first place) they wouldn't do it. AT that point I asked Rudy to just order one for me and I would wait as I was adimant about buying the car from Rudy and Reynolds Buick and quite frankly at that point was very disturbed with Thorson for not being truthful with me when I went in to see and to not be cooperative, (they told me they had a deal with someone and low and behold a week later it was still there). Regardless, I am in sales and believe very much that when someone works hard to satisfy their client and make it as easy as possible on the consumer that they deserve loyalty from the client. I was willing to wait the several weeks to get the car so Rudy could sell me the car. He was very patient with us and worked very hard to get exactly what we wanted, he even told me to buy the car from Thorson as he wasn't able to get it but I refused. I would buy another car from Rudy and have mentioned to many people when they admire my car that I would highly recommend it and to go see Rudy. More
I had a great experience at Reynolds and would highly recommend this Dealer, as well as it's employee, Rudy Knobloch. He was very friendly and helpful. He did not pressure us into anything. He went ou recommend this Dealer, as well as it's employee, Rudy Knobloch. He was very friendly and helpful. He did not pressure us into anything. He went out of his way to work with us. I have bought a used car from him and leased a Yukon from him. In fact, my lease is up soon and I plan on going back to visit Rudy in a week or two! More