Reymore Chevrolet Sales, Inc.

I purchased my truck as a “Certified” used vehicle. At the time I didn’t know there was a difference between “Certified” and “GM Certified”, I wrongly assumed that with all the décor around the dealership the time I didn’t know there was a difference between “Certified” and “GM Certified”, I wrongly assumed that with all the décor around the dealership with “Certified GM Pre-Owned” on it that there was only one kind of “Certified”. Boy, was I wrong. The truck was sold to me with the transmission cooler lines run wrong, and they were rubbing on other components, which led to a failure of the lines, which put me in a bad spot to make a bad decision and I burned the transmission up. This faulty installation was noticed at my 2nd or 3rd oil change by the Reymore service guy. Of course it was nothing that they knew about when they sold it to me, and it became my problem after I purchased it. They said they’d keep an eye on it, and I figured I had time to devise a plan and worry about it at a later date. It failed late on a Sunday night out of cell phone range in the middle of nowhere. After the failure the service guys got GM to eat the cost of new cooler lines which I appreciated on the part of the service guys but not management. Reymore themselves didn’t really do anything to help me out with the problem they sold me, and for the two weeks the truck was there I couldn’t even get a loaner car, and I had to go back there two more times to get the remainder of my parts back that were needed by the other dealer I had fixing it because they didn’t put all of them in the bed of my truck as I requested. I presented my frustration to management there, and all it did was make the sales guy try to sell me another truck. I think it was just a bad set of circumstances and maybe not underhanded scammery, but the net result is I was sold a truck with a $500 problem that became my headache after I bought it, and due to the collateral damage I am $3,800 lesser now going into the holidays because that’s what the whole ordeal cost me to make right. The reason I buy used from a dealer is so I don’t have to worry about shotty workmanship. I didn’t know I had to crawl under a Reymore “Certified” used vehicle to inspect everything and photograph everything. I do now, and I will not buy used from them anymore. Sometimes bad stuff just happens and I don’t fault them for the transmission burning up, but I fault them for allowing a “Certified” vehicle with problems like that to go out on the lot for the consumer to inherit and absorb the cost and inconvenience of resolving. I had a lot of good experiences there with service and the service guys are good, but just beware of what you are buying if it’s used. Read the paperwork, and have it interpreted for you if you aren’t sure. Have your mechanic crawl under it, and take photos. More

Brought 08' Silverado in for rear tailgate repair. Reasonable wait time. Service writer and others very helpful and efficient. Have purchased a vehicle for my wife a few years back. Very happy with Reasonable wait time. Service writer and others very helpful and efficient. Have purchased a vehicle for my wife a few years back. Very happy with overall service and sales team. Mack Williams, Hastings, NY More

I THOUGHT MY TRAID IN WAS A FAIR PRICE.NO PRESSURE TO BUY.DID NOT HAVE EXACTLY WHAT I WANTED ON THE LOT,FOUND IT ON LINE WENT AND GOT IT FOR ME. GAVE ME A GOOD %RATE.TRAIDED IN A 2007 SILVERADO 2500HD 4+ BUY.DID NOT HAVE EXACTLY WHAT I WANTED ON THE LOT,FOUND IT ON LINE WENT AND GOT IT FOR ME. GAVE ME A GOOD %RATE.TRAIDED IN A 2007 SILVERADO 2500HD 4+4 LT NOW HAVE A 2013 SILVERADO 2500HD 4+4LT.ALWAYS HAD MY 2007 SERVICED THERE BUT DIDNOT BUY IT FROM THEM. More

I have never had such a great experience with a I have never had such a great experience with a dealership, from the time I arrived at Reymore and was greeted by Eric Morgan,sales consu I have never had such a great experience with a dealership, from the time I arrived at Reymore and was greeted by Eric Morgan,sales consultant she and the staff, Sam (body shop)mdae me feel welcome, I felt no pressure at anytime in purchasing a car, she showed me the car and it was just what I was looking for, we then made the deal with my trade and at no time did I feel that I was at a dealership, that's how much at ease they make you feel. Other dealerships should take lessons from Reymore Chevrolet. Mary Anderson PS I just love my new chevy Sonic More

My 75 year old mother stopped in and inquired about a new cruze LS. Scott promptly brought her a cruze LT, which is $2500 more. After a long test drive pressured her into signing a buyers order. This was cruze LS. Scott promptly brought her a cruze LT, which is $2500 more. After a long test drive pressured her into signing a buyers order. This was not even the vehicle she came in to look at. Luckily, she did not sign and will never do business with this dealership who does not listen to its customers and will take advantage of any opportunity to make a dollar when it can, even at the expense of duping an elderly person. Beware.....beware.......those small time dealership will be as dishonest as it can. More

Cheryl was very helpful, knowledgeable and thorough with all the details in the Silverado that we purchased. She didn't try "selling" us a bunch of stuff that we didn't want and was very genuine! Morgan w all the details in the Silverado that we purchased. She didn't try "selling" us a bunch of stuff that we didn't want and was very genuine! Morgan was very good at explaining all of the features of the vehicle, if she didn't understand something she found out for us and didn't try blowing us off with stuff she didn't know. The overall experience was excellent and they were all very good with my children too! More

Worst vehicle purchase experience ever. Total lack of customer service. Bought a used truck with less than 50k miles. Two and half months after purchase a suspension component failed causing a leaf sprin customer service. Bought a used truck with less than 50k miles. Two and half months after purchase a suspension component failed causing a leaf spring to punch a hole through the bed of the truck. Sure they replaced the $40 part that failed. But left me with hundreds of dollars worth the damage to the bed of my truck, with nothing more to say than "Sorry cant do anything for you" I would not recommend this dealer to anyone for anything. More

This was by far the easiest and least stressful car buying experience I have ever had. Absolutely zero pressure. Fair trade in value, great price on vehicle purchased. I have already recommended to my buying experience I have ever had. Absolutely zero pressure. Fair trade in value, great price on vehicle purchased. I have already recommended to my family members!!! More

This is the most dishonest dealership I have ever dealt with in my forty plus years of buying cars, they sold me a car for more than it was advertised for then lied about it. with in my forty plus years of buying cars, they sold me a car for more than it was advertised for then lied about it. More

I cannot say enough about my experience with Cheryl House. Her commitment to sales and service is over the top. This has been the best vehicle purchasing experience I have had yet. I got tired of th House. Her commitment to sales and service is over the top. This has been the best vehicle purchasing experience I have had yet. I got tired of the big dealership games and feeling like a number when buying from them. Reymores is a class act family owned dealership. You are not a number there, you are a customer. The follow up after the sale has a personal touch. You feel like a friend of this dealership. I highly recommend buying from Reymore Chevrolet. More