Rensselaer Honda

This is the 3rd time that I have worked with Brad and every time is a great experience. He goes out of his way to give great customer service as does the rest of the Rensselaer Honda team. I always feel every time is a great experience. He goes out of his way to give great customer service as does the rest of the Rensselaer Honda team. I always feel welcome and feel that I am getting the best deal and leave completely satisfied each time. Brad makes the experience even easier and is very personable as well. I would highly recommend Brad and Rensselaer Honda to anyone looking for a new/used car! Thanks again - Matt More

We are returning customers to Rensselaer Honda. This is our 4th Honda from them. Two of our previous salesmen are retired. The first time I stopped this time I was just admiring the 2012 CRV. We had pu our 4th Honda from them. Two of our previous salesmen are retired. The first time I stopped this time I was just admiring the 2012 CRV. We had purchased a new car about a year ago (Toyota) and wasn't happy with it but wasn't sure if we were in a position to trade it already. Jeremy Thurber came out to see if I needed assistance and answered alot of questions that I had and when I told him I was only beginning to think about making a change, he offered me his card and did not push me to move any further - that is huge in my book - he respected my position. After we returned from vacation about a month later I contacted him again and went to test drive it and then my husband test drove it a couple of days later. Again we told him we were going to talk and weigh our options and would get back to him. A couple of days later I called to meet him to see if we could make a deal. Without this style he has as a saleman, I probably wouldn't have called him back. We really liked his respect for where we were at and gave us the space and time to make our decision. Last but not least Al Yager in the service department has been my go-to guy for the last 8-10 years. He is the reason why we continue to go back to Rensselaer Honda and also go there exclusively for our service. Dan Clement, the Service Manager, has always been very helpful and attentive. But Al is a great person to deal with and a great up front face for the service department at Rensselaer Honda. More

My family was looking for a bigger car without a bigger price tag. We were able to get the trade in value for our used car and a great deal on our Honda Odessey! We couldn't be happier! The whole staff, re price tag. We were able to get the trade in value for our used car and a great deal on our Honda Odessey! We couldn't be happier! The whole staff, receptionist to sales associates were kind and patient with us-as we brought our two little girls with us!! Thank you again and again-I have already recommended this dealership to many people and when I am ready for a different car I will be in for my SIXTH HONDA and THREE were from this dealership-that says a lot about Rensselaer Honda! :) Keep up the great work! More

Besides the fantastic deals & the great service, my wife & I want to single out Jeremy Thurber. He & the remainder of the sales staff were VERY helpful to us. I am deaf, & my wife generally does the wife & I want to single out Jeremy Thurber. He & the remainder of the sales staff were VERY helpful to us. I am deaf, & my wife generally does the "hearing" for me. HOWEVER, at this dealership, Jeremy, once informed, made certain that he faced me at all times when speaking; spoke clearly so that I could utilize my lipreading skills, & made certain that all the other employees with whom we interacted were also informed & acted similarly! We were very pleased with that customer service because it is so RARE among hearing people! As a parting word, if a person wants a fantastic deal, has a disability & wants to be treated correctly, THIS dealership is the place to shop for a car - ask for Jeremy Thurber! More

I have dealt with Kerry Scanlon for the purchase of two new Honda Pilots over the past three years. Both times the experience was smooth as can be. Kerry is a very professional, knowledgeable and courteous new Honda Pilots over the past three years. Both times the experience was smooth as can be. Kerry is a very professional, knowledgeable and courteous employee. I would highly recommend Rensselaer Honda and Kerry Scanlon to anyone seeking a new or used vehicle. More

Jeremy was great, totally cut through the "salesman" nonsense and got the job done quick. He was patient with my questions and provided a detailed tutorial about the car. "salesman" nonsense and got the job done quick. He was patient with my questions and provided a detailed tutorial about the car. More

I asked for a quote over the internet and received one very quickly. This was followed up by a personal phone call from the salesman. The price quote was a nice reduction from the list price. The trade in very quickly. This was followed up by a personal phone call from the salesman. The price quote was a nice reduction from the list price. The trade in I received was equal to the low end trade in range from my Edmunds online inquiry. In the past the trade in offered by other dealers has been well below the Edmund's estimate. The salesman was very knowledgable about the technical aspects of the car. He was accurate with every price quoted. I was going to pay cash, but the salesman informed me of a $500 savings if I financed. I took his suggestion. Overall a very pleasant experience. More

Have to admit going to a car dealership always makes me a little uneasy but a friend suggested Rennselear Honda so i went. I was introduced to Mike Marquette and immediately i told him i did not want a hard little uneasy but a friend suggested Rennselear Honda so i went. I was introduced to Mike Marquette and immediately i told him i did not want a hard sell like all the others i'd been to. Also, i told him i needed information to help me make the right choice, couldn't promise a sale. Mike was very congenial. He asked me what exactly i was looking for and went from there. He has so much knowledge about the car he sells and he can compare to other cars as well. He was awesome with numbers and could write down what i could afford comfortably. This guy is honest!!!! He took his time with me and acted like i was his only customer. He restored my faith in salespeople across the board. Do yourself a favor and take your business to Mike; he won't let you down. More

My son blew the engine in his 1999 Honda Civic and needed to replace his vehicle. Found a 2007 Honda Accord on the Rensselaer Honda website that met all of his wants and wishes at a reasonable price. Calle to replace his vehicle. Found a 2007 Honda Accord on the Rensselaer Honda website that met all of his wants and wishes at a reasonable price. Called Brad, checked out the car, and financing was arranged. Brad made the car buying process as painless as possible. He is personable, professional, knowledgeable and a pleasure to deal with. This is the 4th car we have bought from Brad and I would recommend him to anyone looking to buy a car. More

I recently purchased a 2012 Honda Pilot from this dealership. Based on previous experiences with the dealership (4 previous new car purchases), I decided to inquire about another new car purchase. dealership. Based on previous experiences with the dealership (4 previous new car purchases), I decided to inquire about another new car purchase. I utilized the internet sales route as I did on my 2010 Honda Fit purchase. As she was in 2010, my internet sales person was Anna Puzier. Anna offered me a fair price initially for the new car purchase and was very timely and informative in responding to my many questions. Anna was knowledgeable regarding the vehicle I was purchasing, as well as regarding trade in values. The entire transaction was completed online, with only one phone call to finalize the price and options. The day I picked up the Pilot was the first time I had visited the dealership during the entire purchase process. Upon visiting the dealership, Anna explained the many features of the Pilot and the entire process at the dealership was efficient but not rushed. Overall, a great experience from an established dealership and a knowledgeable sales person. I would definately recommend investigating this dealership for an auto purchase. More