Rensselaer Honda
Troy, NY
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Rensselaer Honda where to go To buy a Honda Hassle free. Everyone knew there job, from the salesman to the used car appraiser. We are returning buyers and we will be in the future Hassle free. Everyone knew there job, from the salesman to the used car appraiser. We are returning buyers and we will be in the future More
Service experience Needed an inspection, oil change and possible brake replacement. Originally told there was no availability until Monday, 6/6....since I didn't feel c Needed an inspection, oil change and possible brake replacement. Originally told there was no availability until Monday, 6/6....since I didn't feel comfortable driving car with the condition of the brakes, my husband and I drove over on Memorial day evening and left the car for whenever someone could get to it....to our surprise we were able to pick it up by lunchtime on Tuesday, 5/31....thank you for a wonderful experience. More
Leaking Fluid and Oil Change I noticed a fluid leak in the right rear of my 2011 Honda Pilot. The service department was able to get me in within two days. I was in and out of t I noticed a fluid leak in the right rear of my 2011 Honda Pilot. The service department was able to get me in within two days. I was in and out of the service in less than three hours and the repair cost was much less than I expected and the leak is no more it turned out to be a bad shock. More
Best Car Dealer around! I went to have my car inspected, oil changed and winter tires removed and all seasons put back on. Very professional and personal service while I wa I went to have my car inspected, oil changed and winter tires removed and all seasons put back on. Very professional and personal service while I was there! Another plus of Rennselaer Honda is they will store your winter tires for free. No other dealer around offers that service! More
Excellent service in a reasonable time period My service appointment was completed in a reasonable amount of time and the service representative was pleasant to deal with. I would highly recommend My service appointment was completed in a reasonable amount of time and the service representative was pleasant to deal with. I would highly recommend this dealership. More
Great hassle free deals Ryan was great to deal with. Valued.my time me as a customer. Gave a great deal without having to play the games other dealers make you play. Will Ryan was great to deal with. Valued.my time me as a customer. Gave a great deal without having to play the games other dealers make you play. Will definitely go back when I need another car. More
New tire needs I came to have my tires changed from winter to summer...the existing tires were wearing unevenly and through the suggestions of the woman at the front I came to have my tires changed from winter to summer...the existing tires were wearing unevenly and through the suggestions of the woman at the front desk, I opted to have new tires put and have all of them balanced and alignment checked. It was wisdom to have that done because things were really off and all things were adjusted and new tires put on. I trust the folks and I believe I had the best care for my car. More
Still the same expert service in their temporary location. While the service department is temporarily housed in a different location during construction of their new building, their commitment to customer ser While the service department is temporarily housed in a different location during construction of their new building, their commitment to customer service remains excellent. Staff greet me by name, time estimates are realistic, questions answered, and the next service needs are provided. Great job! More
Supportive, adaptive, and informative, great service Six weeks ago I was due for a 160,000 mile checkup but had to be away to help sister through a health crisis. While away the timing belt on the car b Six weeks ago I was due for a 160,000 mile checkup but had to be away to help sister through a health crisis. While away the timing belt on the car broken and blew two values. I decided to replace the motor on the advice of my nephew who owes a heavy equipment dealership. I needed to have a NYS inspection done in May so I scheduled an appointment. The service agent worked with me to do an amended 160,000 mile checkup and NYS inspection. All systems not worked on when the motor was replaced were checked and fluids and filters replaced plus he gave me 10% off since I had a discount coupon for the original service that was schedule. The car is running like a dream and I was treated with concern, respect and was charged a reasonable cost. I have always been so very pleased with this dealership. Once I can afford to purchase another car it will definitely be a Honda, no doubt about it! More
Love my new car. Phil Rasile is the best. We came in for an oil change on our Ridgeline and left with a new HRV. He gave us a good deal on a great car. Phil Rasile is the best. We came in for an oil change on our Ridgeline and left with a new HRV. He gave us a good deal on a great car. More