Renn Kirby Mitsubishi - Service Center

I took my eclipse cross in to have a sensor repaired. The tech Raciel went above and beyond to get it fixed. Such a great tech and very kind. The service adv Heidi very kind and helpful as well. Just w The tech Raciel went above and beyond to get it fixed. Such a great tech and very kind. The service adv Heidi very kind and helpful as well. Just want to send out a well deserved Thank You! Wanda More

Dakota who is the service front desk advisor has provided exceptional customer service and I highly recommend this location. exceptional customer service and I highly recommend this location. More

Service is still a joke as well as upper management! Was asked to call about my poor review go a direct number. Left a message 3 days ago. Crickets and you wonder why your dealership sucks 😂 Was asked to call about my poor review go a direct number. Left a message 3 days ago. Crickets and you wonder why your dealership sucks 😂 More

The service department is worse then sales. I was forced to buy a service package and this is the second time I have had to have my car fixed by someone else after my “service” such a waste of I was forced to buy a service package and this is the second time I have had to have my car fixed by someone else after my “service” such a waste of time. More

Fast service, friendly staff convenient experience My car was quickly brought in for service., same day we called with an issue. The transmission was on a recall. They gave us a complimentary loaner an My car was quickly brought in for service., same day we called with an issue. The transmission was on a recall. They gave us a complimentary loaner and my car was finished on day 3. The staff was very friendly and helpful I was thankful for the speedy turnaround and my car runs great now Thanks to all who helped accommodate us during the service. It’s much appreciated More

Love the service Always friendly, and fast service. Also sale was not a hassle at all. Have had my outlander sport for over 3 yrs and I love it still! Always friendly, and fast service. Also sale was not a hassle at all. Have had my outlander sport for over 3 yrs and I love it still! More

Not to happy with people or prices of service Not happy with prices of services , compared to where we go for other vehicle . People were not very friendly while there for service at all. Cons Not happy with prices of services , compared to where we go for other vehicle . People were not very friendly while there for service at all. Considering gone to Hagerstown dealer for next service . When I purchase my car a year ago sales reps were all very nice & friendly and helpful . My husband was disappointed in no one even offered him a cup of coffee or even spoke to us while we were in back waiting . More

Renn Kirby Mitsubishi goes above in beyond to please their customers. I was able to get a same day appointment and last minute without no hesitation; I had work done to m goes above in beyond to please their customers. I was able to get a same day appointment and last minute without no hesitation; I had work done to my car without rescheduling due to the close of business growing bear; and Renn Kirby Mitsubishi still took the time to address the recommendations needed for my car. That’s Just Awesome! More

Service is good. I came in for a service appointment. The certified technician was helpful. There was a time when I did not like coming here but things have gotten bet I came in for a service appointment. The certified technician was helpful. There was a time when I did not like coming here but things have gotten better. More

Very quick service The staff are friendly and service is quick I would definetly recommend to all. They had my oil changed in no time at all great The staff are friendly and service is quick I would definetly recommend to all. They had my oil changed in no time at all great More