Renaldo Honda

SUPERB CUSTOMER SERVICE; HIGHLY SATISFIED I recently inquired a paint recall with my Honda. Expecting a lengthy and exasperating process, to my surprise it was totally opposite at Renaldo Hon I recently inquired a paint recall with my Honda. Expecting a lengthy and exasperating process, to my surprise it was totally opposite at Renaldo Honda. Customer Service was SUPERB!!! The professionals took a look at my car, completed all necessary paperwork, and my car was scheduled for paint within 3 days!!!! My car looks brand new!!! I am totally satisfied and can assure you that Renaldo Honda is where I will definitely be buying my next car!!! Thanks Renaldo!!!! More

Was great to find a car I can enjoy driving. Was a great experience here at Renadlo Honda in Shelby. They were very helpful and made me feel no pressure and gave me time to make the right decisio Was a great experience here at Renadlo Honda in Shelby. They were very helpful and made me feel no pressure and gave me time to make the right decision for getting a car. More

Poor service center Took my Honda in for an airbag recall, that went very well, But then was told my ball joints were bad and they estimate a price of 555.00. Called to s Took my Honda in for an airbag recall, that went very well, But then was told my ball joints were bad and they estimate a price of 555.00. Called to set up appointment but was never called back. Took my car to two different garages and was told I had NO ISSUES!!! Seems this service center is trying to profit from unnecessary services More

Gave a little extra on top No pun intended. They helped me get the right CRV for me and hooked me up with a kayak rack and a tent. They made sure the car was clean, fresh, and g No pun intended. They helped me get the right CRV for me and hooked me up with a kayak rack and a tent. They made sure the car was clean, fresh, and gassed ready for the adventures ahead. Thanks Juliah! More

A W F U L !!!!! Made 3 seperate trips to this dealer to purchase a vehicle. First trip, I stood at the reception desk 15 minutes or more and no one acknowledged I wa Made 3 seperate trips to this dealer to purchase a vehicle. First trip, I stood at the reception desk 15 minutes or more and no one acknowledged I was there. I walked away. A week later, as soon as I walked in a saleslady greeted, me took me to her desk area and proceeded to tell me that was only her 6th day on the job. Of course she knew not one answer to my questions, asked another saleslady (twice) , who told the new one "go look it up in the book". Can you believe it?????????? Finally, wanting to keep my business local and not have to look out of town, I went back yesterday, asked to see the sales manager or general manager, was told one " would be right with me", sat and waited another 15 minutes, and still nobody there came to see if they could help me. Needless to say, this dealership doesn't want my business and I will NEVER go again nor recommend!!! More

Great experience As soon as we arrived at the dealership we were greeted and asked if we could be helped. Immediately a salesperson was summons to help us. Ms Janae Ja As soon as we arrived at the dealership we were greeted and asked if we could be helped. Immediately a salesperson was summons to help us. Ms Janae Jackson assisted us. She was very nice, knowledgeable, courteous, informative, joyful and professional. She answered the few questions that we had, which weren't many because she was very thorough in her presentation and explanation of the vehicle. We have bought at least four vehicles from this dealership and have had great experiences each time. I will definitely recommend Ms Jackson and this dealership to friends and family. More

LOUD POUNDING BASS MUSIC IN WAITING AREA. LOUD BOOMING BASS MUSIC in waiting area and i felt like was in a nightclub. I couldnt even think straight. Blood pressure was climbing and i felt si LOUD BOOMING BASS MUSIC in waiting area and i felt like was in a nightclub. I couldnt even think straight. Blood pressure was climbing and i felt sick. Not a healthy enviroment. Going to Nissan dealership next timr. More

Great Buy, Honda Civic 2014 I had a great experience at this dealership. The saleswoman and her Manager both treated me with a lot of respect. I came away knowing that I bought I had a great experience at this dealership. The saleswoman and her Manager both treated me with a lot of respect. I came away knowing that I bought the right car. I had always wanted a Civic, now I own a great one. Thank you Renaldo Honda. More

Brought my car in where they had damaged it and She took a good faith dollar. She never followed up to see if her flight by night guy she got to do work had completed the job and never returned my calls. Th a good faith dollar. She never followed up to see if her flight by night guy she got to do work had completed the job and never returned my calls. That was her way of getting out of fixing my car. After all she said her guys were not responsible for damaging or wrecking somebody elses car. When you have not had to work to get your own way in life your customers doesn't count. BEWARE of Rogers Honda in Shelby. My car wasn't the only car they damaged and got away with. Also, I had a bad sensor in it and they let it go but Thank goodness I have found a friendly caring dealership to take care of my pride and joy. Honda in Gastonia is GREAT and work for the customer and make sure they fix the problem. Amy You have lost my business and word of mouth goes a long way. Lying doesn't get you nowhere except it makes you and your company fall, especially when I had a person with me. More

had damaged the car while inservice and refused to own had damaged the car while inservice and refused to own the damage with all their skills had damaged the car while inservice and refused to own the damage with all their skills More