Reliable Toyota

Good people that help you find a good car The sales people and service people at Reliable Toyota, Springfield, MO are friendly and professional. Our sales person, Dave Perry, was very patien The sales people and service people at Reliable Toyota, Springfield, MO are friendly and professional. Our sales person, Dave Perry, was very patient and helpful during our purchase of a certified car. More

All other reviews are such b.s.! They are obviously salesman My salesman lied to me about how the certified warranty works. The service department broke parts on my truck and now will not call me back. They also My salesman lied to me about how the certified warranty works. The service department broke parts on my truck and now will not call me back. They also would not perform obvious warranty repairs. They said it was all my fault even though it was an internal a/c problem and I had only owned the truck for about 3 months. Listen to me people! Avoid this place like the plague! The waiting area sucks, no courtesy wash, no loaner cars, absolutely no customer benefits for buying at this dealer! More

Service and sales are great I have been here multiple times for my wife's camry's service and shayne in service has always been great. This time, he even talked me into trading i I have been here multiple times for my wife's camry's service and shayne in service has always been great. This time, he even talked me into trading in my vehicle for a new camry. He took me over to Stuart Moore who immediately dropped everything and honestly made me feel like a VIP. Great financing, amazing car, and awesome deal. Couldn't be happier. From one vet to another, you're doing a great job Stuart. Keep up the great work. More

My first car! We had a great experience buying my daughter's first car with Juan Lopez! He took time to explain everything to her, and fight to get us the best deal We had a great experience buying my daughter's first car with Juan Lopez! He took time to explain everything to her, and fight to get us the best deal! More

Owners of 4 Toyotas from Reliable Kyle and his team are superb. We just picked up a 2017 Prius II to replace a 2013 Prius (that we got from Kyle and his team) that was totaled 5 days Kyle and his team are superb. We just picked up a 2017 Prius II to replace a 2013 Prius (that we got from Kyle and his team) that was totaled 5 days ago in an accident. Can't say enough great things about Kyle and his team. Brian also helped us and really knew his stuff. Great pricing. Superb value. Amazing staff in the service department too. We are customers for life. We will be back in 8 months to purchase another Prius for our daughter who will be turning 16. We shop other places but the service and value of Reliable, and the fact Kyle always remembers our name and all the cars we've purchased, keeps us coming back to Reliable Toyota. More

Fantastic Sales person Stuart Moore took the initiative to call me about the Toyotathon. I signed a lease less than 8 hours later. He was knowledgeable and personable. I Stuart Moore took the initiative to call me about the Toyotathon. I signed a lease less than 8 hours later. He was knowledgeable and personable. I definitely had a great experience working with Stuart and highly recommend Stuart and Reluable Toyota. Kate Renfro More

Buying 2017 Toyota Rav4 Brian Canizalez and the other staff members at Reliable Toyota were very helpful. Brian was easy to work with and I received a follow up call to let Brian Canizalez and the other staff members at Reliable Toyota were very helpful. Brian was easy to work with and I received a follow up call to let me know he was available any time for answers questions I might have. More

Great car buying experience From keeping us informed of used cars for weeks to helping us purchase new when used wasn't for us, Juan was just wonderful to work with. He is perso From keeping us informed of used cars for weeks to helping us purchase new when used wasn't for us, Juan was just wonderful to work with. He is personable and professional and knowledgeable and a pleasure to be around. Thank you for making it easy, not a single negative. Highly recommend. More

Good purchase experience After shopping on the internet, determining what we felt was a reasonable price for the used BMW 1 series we had in mind, we made an appointment with After shopping on the internet, determining what we felt was a reasonable price for the used BMW 1 series we had in mind, we made an appointment with Haley McKinney for 1pm to view the car. She had the car washed, made ready, and brought into the delivery room of the dealership. We arrived a little early, but it was no problem. She first demonstrated the car and all of its features to my daughter Josephine whom the car was intended; much as you would when professionally delivering a new auto. She knew the car, its features, and this helped my daughter decide if it was the one for her. After the demonstration and review, Haley affixed a dealer plate, took our proof of license & insurance, and allowed us to experience the auto. This involved the entire family, as all were excited to experience the vehicle and have an opinion on it. At this time, Haley also shared with us the car fax history. After the test drives, we discussed purchase price. My intention was to look at this vehicle and a Fiat Abrarth with lower miles at another dealer. The choice being between the two cars types I had settled on for my daughter. Also, there were some lower priced, but a little older and a few miles higher 1 series convertibles on the market, within a 200 mile radius. So I proposed my insane price to Haley, and she then to the sales mgr. The Mgr returned with their bottom dollar, which was about $700 higher than what I actually intended to pay as max price. I chose to accept the higher price, as the car was ideal in all other aspects. We paid cash for the car, would have paid with AMEX if allowed to. We did have to visit with the finance mgr. who is the one at Reliable who sells the extended warranty etc. I have explained to the finance Mgr. the poor experience we had with the service department at Reliable Toyota (across the street, same organization) with their fancy overpriced wax job finish warranty, how every single time we have to remind them that we have a 100% mile (extended protection that we paid for) service agreement and do not have to pay for those extra things they wanted to charge my wife for every time the car is serviced. How their tires are overpriced, such that YES there is free rotation if you purchase them there, but at $150 premium per tire compared to the market price there should be something free, and the excessive prices they charge for non-warranty covered service items (like air-filters) that we purchased on-line that was actually sold by the service department at a cheaper price than what a normal customer who bought their car and services their car there would pay. The warranty is way, way overpriced for what they deliver on. Disappointing as I have had awesome service at Barron BMW in KS and Jackie Cooper BMW in OKC, maybe it is only their Toyota side that is this way. So I give Haley 5 stars. The service department... well, I will be watching them closely. Let's hope the BMW side is better than the Toyota side of this company. I could sugar coat this, but this is exactly how I feel and would tell anyone I know to be careful of the service department and their warranty, it is nothing more than a spiff. More

Excellent Customer Service If you're looking for a Toyota or Lexus and want a salesman you can trust and who will put you in the vehicle you want, ask for Stuart Moore at Reliab If you're looking for a Toyota or Lexus and want a salesman you can trust and who will put you in the vehicle you want, ask for Stuart Moore at Reliable Toyota. Stuart is extremely knowledgeable, accommodating, personable and trustworthy. He makes certain the customer is very pleased with their purchase and knows they can call on him with any future questions. More