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Reliable Toyota

Springfield, MO

5.0
5,645 Reviews

3521 East Sunshine Street

Springfield, MO

65809

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Showing 5,645 reviews

December 27, 2024

Great car buying experience with Robbie Avila. Going to enjoy the new Sienna we purchased! More

by Wnjordan84
Recommend Dealer
Yes
Employees Worked With
Robbie Avila
Dec 30, 2024 -

Reliable Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had a great car buying experience with Robbie. Enjoy your new Sienna, and we look forward to seeing you again in the future!

December 27, 2024

Great service at Reliable Toyota Springfield MO. Clayton Barton is a friendly, not pushy, salesman. I’m excited about my new Camry. More

by Marilync43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Barton, Ian Letterman
Dec 30, 2024 -

Reliable Toyota responded

Thank you for your kind review! We're so glad to hear you had a great experience at Reliable Toyota Springfield. Clayton is dedicated to providing a positive, pressure-free experience, and we're thrilled that you’re excited about your new Camry. We appreciate your feedback and look forward to assisting you again in the future!

December 26, 2024

Sales, Daniel Enlow, and Finance, Chris Berg, went all out to help seal the Tacoma deal. Daniel took lots of texts/calls answering all my questions. Last time I got a new truck, others were all used wit More

by Michaels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Enlow, Chris Berg
Dec 30, 2024 -

Reliable Toyota responded

Thank you for your great feedback! We're so glad to hear that Daniel and Chris went above and beyond to help with your Tacoma deal. It’s wonderful that their efforts made your experience smooth and enjoyable. We appreciate your trust in us and look forward to serving you again!

December 25, 2024

Once the purchase is complete the customer service is terrible. Evan was the salesperson that helped us. We forgot our packet on documents. I called countless times to anrrage to get my documents, i left More

by sharon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Evan and Ian
Dec 26, 2024 -

Reliable Toyota responded

We sincerely apologize for the disappointing experience you've had following your vehicle purchase. We want to make this right and ensure you receive all the necessary documentation promptly. Our Marketing Manager, Lincoln Whisler, is committed to addressing this situation personally. We kindly ask that you contact Lincoln directly at 417-200-9993 to resolve these issues. Your feedback is invaluable in helping us improve our post-purchase processes. Thank you for bringing this to our attention, and we look forward to rectifying this situation to your satisfaction.

December 24, 2024

Our experience with Bryant Avery, Dalton Rader and the Reliable team was awesome. They made it so easy for us. When we made our decision, we know we made the right one! More

by njrodgers01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryant Avery & Dalton Rader
Dec 26, 2024 -

Reliable Toyota responded

Thank you for your wonderful review! We're thrilled to hear that Bryant Avery, Dalton Rader, and the Reliable team made your experience so easy and enjoyable. It's great to know you feel confident in your decision, and we're honored to have been part of the process. We appreciate your feedback and look forward to assisting you again in the future!

December 24, 2024

This was the best car buying experience I've ever had. Trent D is so honest and fair that the entire process felt very comfortable. Going to a dealership can be intimidating but not with Trent! I got my d More

by Cherie C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent D
Dec 26, 2024 -

Reliable Toyota responded

Thank you for your amazing review! We're thrilled to hear that Trent made your car buying experience the best you've ever had. His honesty and fairness are qualities we truly value, and we're so glad you felt comfortable throughout the process. We also appreciate your feedback about the Christmas music— we’ll certainly keep that in mind for the future! Enjoy your dream car and thank you for choosing us. We look forward to assisting you again in the future!

December 23, 2024

Rex Lyons was a huge help in assisting us in finding our new car! We appreciate his him so much! More

by derekmaus123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyons, Rex
Dec 26, 2024 -

Reliable Toyota responded

Thank you for your review! We’re thrilled to hear that Rex was such a huge help in assisting you with finding your new car. Your appreciation means a lot to us, and we’ll be sure to share your kind words with him. Congratulations on your new car, and we look forward to serving you again in the future!

December 23, 2024

Our salesman Drew Lindeman was phenomenal and just a good guy to work with. Highly recommend! More

by Kenny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Lindeman
Dec 26, 2024 -

Reliable Toyota responded

Thank you for your review! We're thrilled to hear that Drew provided you with a phenomenal experience and that you enjoyed working with him. We truly appreciate your recommendation and look forward to assisting you again in the future!

December 23, 2024

Easy, smooth transaction. Our salesman Trent was great! Low pressure experience from start to finish. More

by K. Ruff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent
Dec 26, 2024 -

Reliable Toyota responded

Thank you for your review! We're delighted to hear that you had an easy and smooth transaction. We're glad Trent provided you with a low-pressure, great experience from start to finish. We appreciate your feedback and look forward to serving you again in the future!

December 22, 2024

Evan at Reliable was Amazing to work with and very accommodating in the whole process of purchasing my Toyota that is Amazing!!Thanks Evan! More

by Stashi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan
Dec 23, 2024 -

Reliable Toyota responded

Thank you for your fantastic review! We’re so glad to hear that Evan provided you with an amazing experience while purchasing your Toyota. Our team is dedicated to being accommodating and supportive throughout the entire process, and it’s wonderful to know that Evan met those expectations. If you have any questions or need assistance in the future, please feel free to reach out. We appreciate your feedback and look forward to serving you again. Enjoy your new Toyota!

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