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Reliable Toyota

Springfield, MO

4.9
5,724 Reviews

3521 East Sunshine Street

Springfield, MO

65809

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Showing 5,724 reviews

February 05, 2025

Drew Stevenson was a great salesman, lots of help on my purchase. Quick and simple More

by akgoldminer23
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Drew Stevenson
Feb 06, 2025 -

Reliable Toyota responded

Thank you for recognizing Drew's exceptional service during your vehicle purchase. We're delighted to hear that he made your buying experience quick, simple, and helpful. Our team at Reliable Toyota is committed to providing outstanding customer support, and we appreciate you taking the time to share your positive experience.

February 05, 2025

They helped me find the right car pretty quickly. Evan was so helpful throught the whole process and made sure to explain everything. More

by jzimm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan
Feb 07, 2025 -

Reliable Toyota responded

Thank you for taking the time to share your positive experience! We're so glad to hear that you were able to find the right car quickly and that Evan was helpful throughout the entire process, making sure to explain everything clearly. We appreciate your recognition of his efforts and value your business!

February 04, 2025

I've been looking for my ideal Wrangler for two years and thought I'd found it here. Bait and switch much? The Rubicon was advertised over the wknd on three sites for $45,800, on Carfax, Autotrader and R More

by joni.jeepjk
Finance Experience
Recommend Dealer
No
Employees Worked With
Dalton- manager
Feb 06, 2025 -

Reliable Toyota responded

We truly apologize for the frustration you’ve experienced. We understand how disappointing it can be when things don’t go as expected. To further investigate and resolve the situation, we kindly ask that you reach out to our Marketing Manager, Lincoln Whisler, at 417-200-9993. He will be happy to address your concerns and look into the matter more thoroughly. Thank you for sharing your feedback.

February 03, 2025

Evan K. was great to work with! He was very knowledgeable, friendly, and made everything run smoothly. He made sure to answer all our questions and was strai More

by Emma Raub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan K.
Feb 05, 2025 -

Reliable Toyota responded

Thank you so much for your fantastic review highlighting Evan's exceptional service! We are thrilled to hear about his professionalism and dedication. Employees like Evan truly embody our commitment to providing outstanding customer experiences. Your praise of his knowledge, friendliness, and ability to answer questions thoroughly means a great deal to us. We appreciate you taking the time to share such positive feedback and for your recommendation. We look forward to serving you again and hope Evan continues to make your interactions with us smooth and enjoyable.

February 02, 2025

Drew Stevenson made this experience amazing! He was on top of everything and made everything easy for us to handle! Highly recommend buying your next vehicle with him. More

by CLeroy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Stevenson
Feb 04, 2025 -

Reliable Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear that Drew made your experience so positive and easy. It’s great to know that his attentiveness and support helped make the process smooth for you. We truly appreciate your recommendation and are happy to have had the opportunity to assist you in finding your next vehicle!

February 02, 2025

I have now purchased five Toyota Highlanders from Reliable toyota in Springfield. The dealership is very well organized. I get all my service there and my salesman. Adam Clair is terrific. He always More

by sharlenegries
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Clair
Feb 04, 2025 -

Reliable Toyota responded

We truly appreciate your incredible loyalty to Reliable Toyota! Adam's commitment to exceptional service clearly shows why you've purchased five Highlanders with us. Your trust means everything to us, and we're honored to be your go-to dealership for both sales and service. Thank you for being such a valued customer!

February 01, 2025

We arrived and were greeted promptly! Everyone we spoke with were very friendly and helpful! and answered all our questions. The process of buying our new car has been very efficient. We More

by Elizabeth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Dugger
Feb 04, 2025 -

Reliable Toyota responded

Thank you for sharing your wonderful experience with us! We're delighted that from the moment you arrived, you felt welcomed and received prompt, friendly service. Our team takes pride in creating a smooth, efficient car-buying process that starts online and continues seamlessly through every interaction. We appreciate that our staff was helpful, answered all your questions, and made your car purchase a positive experience. Your feedback reinforces our commitment to providing exceptional customer service at every touchpoint. We're thrilled you found our process efficient and enjoyable, and we look forward to continuing to serve you in the future.

February 01, 2025

Bruce was attentive, accommodating, and patient throughout the process of trading in and purchasing a new vehicle. More

by Kirsten
Recommend Dealer
Yes
Employees Worked With
Bruce Smith
Feb 04, 2025 -

Reliable Toyota responded

Bruce demonstrated exceptional customer service during the vehicle purchase and trade-in process. He was attentive to the customer's needs, accommodating in his approach, and patient throughout the entire transaction. By providing a supportive and understanding experience, Bruce helped make the car buying process smooth and comfortable for the customer. His dedication to ensuring customer satisfaction is a testament to the high-quality service at Reliable Toyota Lexus BMW Audi in Springfield.

February 01, 2025

Adam worked with me to meet my needs. He was Friendly and patient and explained everything to me. More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Clair
Feb 04, 2025 -

Reliable Toyota responded

Thank you for sharing your positive experience with Adam at Reliable Lexus! We're delighted to hear that he was friendly, patient, and took the time to thoroughly explain everything to you. Our team is committed to providing personalized service that meets each customer's unique needs, and Adam clearly exemplified this approach. We appreciate you taking the time to recognize his excellent customer service. We strive to ensure every customer feels heard, understood, and supported throughout their entire experience with us.

Feb 06, 2025 -

Kim responded

Adam, Thank you for being courteous, caring and explaining everything to me. Thank you for being the one to sell me my 3 cars every 5 years,lol. Not sure how that always worked out that way. I only came in for an oil change and had no plans of buying a new car. I ended up paying for the oil change and drove across town and back and did not get my shopping done. Thank you!

January 31, 2025

Our experience was phenomenal and we couldn’t or wouldn’t want to work with anyone else. Cat is the most patient person and we only bought the vehicle at the end of the day because of her. My wife and I deci More

by garydeano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cat
Feb 03, 2025 -

Reliable Toyota responded

Thank you so much for sharing your incredible experience with us! We're thrilled to hear that Cat's patience and outstanding service made such a significant impact on your car-buying journey. It means the world to us that you felt so comfortable and supported that what started as a potential "not needed" turned into a desired purchase. We're grateful for customers like you who make our work truly rewarding, and we look forward to continuing to provide exceptional service that exceeds expectations.

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