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Reliable Toyota
Springfield, MO
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Showing 5,724 reviews
I've been looking for my ideal Wrangler for two years and thought I'd found it here. Bait and switch much? The Rubicon was advertised over the wknd on three sites for $45,800, on Carfax, Autotrader and R and thought I'd found it here. Bait and switch much? The Rubicon was advertised over the wknd on three sites for $45,800, on Carfax, Autotrader and Reliable's own. We scheduled an appointment to drive the 2 hour round trip to test drive the vehicle. When we arrived I opened one of the sites to look at a feature I wanted to ask about and low and behold.... during the hour drive they altered the asking price by $3195. No explanation and said "if you have proof" let us know. Like I'm making this up? We planned to write a check on the spot for this vehicle. After getting home we screenshot the images we had open on our various computers from viewing that clearly had the original price. All three sites with the posted price. They won't honor our proof and claim that's what they paid for the vehicle. Another lie... as if they'd pay full retail on a used vehicle?? They thought they had some sucker on the hook that drove all that way and too stupid to call them out. Not today, Satan. My husband and I are successful business owners and if we conducted our business in such a manner I'd fire myself. I don't know where these positive reviews come from, but my best guess is family, friends and employees. Do your research and you'll find several sites that have more realistic and questionable dealings with this company. More
Evan K. was great to work with! He was very knowledgeable, friendly, and made everything run smoothly. He made sure to answer all our questions and was strai was great to work with! He was very knowledgeable, friendly, and made everything run smoothly. He made sure to answer all our questions and was straight forward - highly recommend! More
Drew Stevenson made this experience amazing! He was on top of everything and made everything easy for us to handle! Highly recommend buying your next vehicle with him. He was on top of everything and made everything easy for us to handle! Highly recommend buying your next vehicle with him. More
I have now purchased five Toyota Highlanders from Reliable toyota in Springfield. The dealership is very well organized. I get all my service there and my salesman. Adam Clair is terrific. He always Reliable toyota in Springfield. The dealership is very well organized. I get all my service there and my salesman. Adam Clair is terrific. He always takes very good care of me. He’s very knowledgeable and the experience is always very good anytime I’m trying to make a decision about a new vehicle. Therefore, I rate it top quality and service. More
We arrived and were greeted promptly! Everyone we spoke with were very friendly and helpful! and answered all our questions. The process of buying our new car has been very efficient. We Everyone we spoke with were very friendly and helpful! and answered all our questions. The process of buying our new car has been very efficient. We had started the process online and the experience over the phone was great as well!! More
Our experience was phenomenal and we couldn’t or wouldn’t want to work with anyone else. Cat is the most patient person and we only bought the vehicle at the end of the day because of her. My wife and I deci want to work with anyone else. Cat is the most patient person and we only bought the vehicle at the end of the day because of her. My wife and I decided it wasn’t something we needed but wanted. We appreciate our experience More