Reliable Toyota

Went online to see what deals were out there. Jillian responded promptly with out pressure she was kind and eager to assist. I may not be ready now but when I am because of her I will come to Reliable! responded promptly with out pressure she was kind and eager to assist. I may not be ready now but when I am because of her I will come to Reliable! More

Amazing dealership, Jillian did a wonderful job helping me with what I needed worked with the price range I had and the time frame that I needed will be back again and will send others. me with what I needed worked with the price range I had and the time frame that I needed will be back again and will send others. More

Jillian wasn't pushy, she took her time with the sale. Explained all the details with me, gave me all the information I needed. She is a great person to have on your team for you dealership I'm very happy Explained all the details with me, gave me all the information I needed. She is a great person to have on your team for you dealership I'm very happy with the service that I have recived. More

Rebel Smith was a pleasure to work with over the phone. She was very professional and got me all the answers I needed and I had a ton of questions. I would definitely suggest seeking her out personally wh She was very professional and got me all the answers I needed and I had a ton of questions. I would definitely suggest seeking her out personally when considering to buy a car. More

I had been looking for a Camry for quite some time, as my wife and I had always been satisfied with Toyotas and had owned quite a few Camrys over the years. In the process of shopping around I had the unplea wife and I had always been satisfied with Toyotas and had owned quite a few Camrys over the years. In the process of shopping around I had the unpleasant experience of dealing with some less than friendly salespeople who acted as though my inquiries were a bother to them and not worth their time. I am writing now because I believe in giving credit where credit is due, and because Rebel was so very helpful and friendly. She replied to my numerous emails and answered the same questions in a very helpful and friendly manner that I had asked other salesmen in the area, though in those instances I was met with short, curt replies. My wife even noted that she could hear Rebel's smile over the phone, a quality I find to be lacking in most customer care people. Though I was unable to purchase a car from your business, Rebel's kindness will be in my mind the next time we or any of my friends need a car. Please see that this note gets to her and please let her know how much we appreciated her help. More

Great customer service!! I talked to rebel smith about my recent Toyota Camry purchase, she was very knowledgable and helpful. We would definetly recommend reliable Toyota to our friends and family! recent Toyota Camry purchase, she was very knowledgable and helpful. We would definetly recommend reliable Toyota to our friends and family! More

Rebel was great at answering all my questions regarding Toyota Highlanders. Even though I was looking for an SUV most dealerships would direct their conversations to my husband. It was nice to work with so Toyota Highlanders. Even though I was looking for an SUV most dealerships would direct their conversations to my husband. It was nice to work with someone who treated me as the buyer instead of just a wife. She was very professional and I will use her again in the future. More

Jillian was a very nice young lady. She was friendly and very helpful and answered any questions I had. I strongly suggest going to Jillian with any of your needs. very helpful and answered any questions I had. I strongly suggest going to Jillian with any of your needs. More

I just wanted to post a quick note of Thanks for the First Class Treatment we received when we purchased A new 2013 Toyota from Reliable Toyota in Springfield, MO. Everything went great with the entire First Class Treatment we received when we purchased A new 2013 Toyota from Reliable Toyota in Springfield, MO. Everything went great with the entire sales staff. This one was equipped with that New Navigation System. I can see how some of us folks would have a difficult time learning about it yet the sales staff was very informative and able to go over all of the details in depth with my wife & I. They went out of their way to ensure everything was setup before we left the lot (Blue Tooth link, radio stations and even Pandora!). A special shout out to Reliable Toyota - Springfield, MO for the Hassle Free easy purchase and delivery. Service has always been over-the-top at Reliable!!! Thank you! More

Mr. Tony Stubblefield 9-14-12 3521 E. Mr. Tony Stubblefield 9-14-12 3521 E. Sunshine Springfield, MO. 65809 Dear Sir, I was recently relocated to the Springfield ar Mr. Tony Stubblefield 9-14-12 3521 E. Sunshine Springfield, MO. 65809 Dear Sir, I was recently relocated to the Springfield area and my Camry required servicing. Upon my arrival I was quickly checked in at the service advisor station by your service manager John Woodring. He was very courteous and attentive to my needs and addressed each of them adequately. After completing a small detailed list of specific service issues Mr. Woodring escorted me to a customer comfort area complete with many amenities such as coffee, rest room and entertainment. Before I could complete my intended reading for the day Mr. Woodring located me to discuss completion and recommendations on my vehicle. He provided me a detailed invoice and future service recommendations as well. I can honestly state that for my first visit I was completely satisfied and that my expectations were exceeded. I purchased my vehicle out of state and was very apprehensive with the thought of having another dealer service my vehicle. As documented in your on-line customer service satisfaction results I received a mixed bag of opinions when inquiring about your reputation with neighbors and co-workers. Recently retiring as a "Corporate Trainer" for "Customer Service Initiatives" I can highly recommend your Dealership without hesitation. I will be returning for future service and will publicly rate you on every opportunity. As they say “we are all only as good as our last performance”. One issue I will caution everyone about is to check out their "TIRE" Warranty, Manufacturer, Tire Model and expected life or mileage guarantee on all tires. Not all TIRES are created equal. My Tire issue has no bearing with your dealership. At this point your dealership has earned a 10, my highest rating. It's all about "Under Promise and Over Perform". Never forget the only perception that matters is the "CUSTOMERS". Mr. Tony Stubblefield I am impressed with your team of professional's and your Commitment to "Operational and Service Excellence". My experience at your service department was exactly what I expected “exceptional”. Life truly is about Passion, Purpose and Making a Difference. Thank You, Mr. BILL More