Reliable Toyota

New CR-V My Girlfriend and I just got a CR-V from here and it was the best car buying experience ever! Adil is such a great person and really made this decisio My Girlfriend and I just got a CR-V from here and it was the best car buying experience ever! Adil is such a great person and really made this decision easy and fun! Highly recommend!! More

First time buyer! This is my first time purchasing a vehicle and I highly recommend visiting Reliable Toyota! Adil was an amazing car salesman! He was willing to walk t This is my first time purchasing a vehicle and I highly recommend visiting Reliable Toyota! Adil was an amazing car salesman! He was willing to walk through each aspect of the car as well as check out each car that I was interested in! More

Satisfactory My experience with Reliable Superstore was overall satisfactory. After submitting a finance application, I received a phone call within minutes. I spo My experience with Reliable Superstore was overall satisfactory. After submitting a finance application, I received a phone call within minutes. I spoke with Sean Akins who was very helpful and responsive to my current financial situation. We set up a time for me to meet with Kyle Orr on Friday, 5/17. When I arrived to the lot and entered the building, I was informed by another Sales Consultant, Michael Agee that Kyle had the day off. I wasn’t upset because I assumed that Sean didn’t know Kyle’s schedule. Nonetheless, Michael took over and began to assist me. I explained my situation to Michael and informed him that I had no money down and wanted to finance a car under $10,000. I later found out that that wasn’t possible and that the car had to be over that amount. For some reason, I had to fill out another finance application even though I had already done so online. I didn’t care too much because I knew there was going to be plenty more paperwork to come. I informed Michael that I would like the payments to be under $200 as well if at all possible. After we got all of the info taken care of, Michael showed me a car that was a lot newer than I anticipated but I really liked the look of it and it was cheaper than expected. Fast forward, waiting for financing took awhile, but that was to be expected. After I got approved, Michael informed me that he would sell me the car for $12,000 before the addition of the administration fee, but my payments were going to be $252 a month. That was higher than I wanted, but I understood that was the best that could be done for me. I signed the agreement and he said that all I needed to do was wait for someone from finance to complete the rest of the paperwork. After waiting for almost an hour, Michael walked back and asked why I was still sitting in the same spot and if finance had come over yet. I told him, “No, they haven’t.” He informed me that he would get ahold of someone right away. I probably waited for another 20 minutes or so, but finally was approached by Sean from the finance department. Sean informed me that he had set me up with a great warranty and that the cost of the vehicle was brought down to $11,600, but the cost of the warranty added an additional $2580 bringing the grand total to $14,180, which bumped up by monthly payments to $266. That wasn’t that big of a deal to me and learning from experience, I knew having the better warranty would be beneficial for me. What I didn’t care for too much was that this warranty option/cost was never offered or explained to me. They just went ahead and did it. Now I don’t know if it’s something I missed in the contractual agreement or if it was something lost in translation, but I kind of thought it was underhanded/unprofessional to not inform me until after the fact. However, I didn’t make a big stink about it because for the most part it was a good deal and I knew the warranty might come in handy down the road. So overall, besides the 4+ hours of wait time, the miscommunication about the warranty, and the overall cost of the vehicle, my experience was very good and I appreciated all of the help I received from Michael and Sean! Thank you gentlemen and thank you Reliable More

New car bliss Drew Stevenson @ reliable toyota is a gem!!! He made sure that I had an amazing experience, I’m so glad he was patient with me Drew Stevenson @ reliable toyota is a gem!!! He made sure that I had an amazing experience, I’m so glad he was patient with me More

Great sales person. We had a great experience. Bruce did a great job and took the time to get our deal done. Would do business again with him We had a great experience. Bruce did a great job and took the time to get our deal done. Would do business again with him More

Tacoma Great service and a great experience — my sales rep explained all features of the truck I wanted and was very knowledgeable about the vehicle he was s Great service and a great experience — my sales rep explained all features of the truck I wanted and was very knowledgeable about the vehicle he was selling. More

Ford to Corolla Hatch Adil was a delight to work with! The are very nice and easy to work with. I been searching for months and this is the best place by far!! Adil was a delight to work with! The are very nice and easy to work with. I been searching for months and this is the best place by far!! More

Bought a Highlander The service was great and Bruce was great to work with! Really appreciated the time he spent with us to get us the vehicle we wanted. The service was great and Bruce was great to work with! Really appreciated the time he spent with us to get us the vehicle we wanted. More

Great truck buying experience My salesman was Adam Stokes and he was great to work with understood what I was wanting and got me a great vehicle and a good price would definitely r My salesman was Adam Stokes and he was great to work with understood what I was wanting and got me a great vehicle and a good price would definitely recommend Adam for your next used car or truck, the truck I purchased was used but I would consider new with only 1400 miles. More

Bought a avalon Bruce was very helpful through out the entire process. He was very patient and understanding with me. I highky reccomend him to anyone lookibg for a n Bruce was very helpful through out the entire process. He was very patient and understanding with me. I highky reccomend him to anyone lookibg for a new car! More