
Reliable Toyota
Springfield, MO
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Reliable, it is! I was treated with respect, with no pressure from the salesman to go beyond my budget. Enough time was spent with me to allow me to make the choice th I was treated with respect, with no pressure from the salesman to go beyond my budget. Enough time was spent with me to allow me to make the choice that would best meet my needs. I would definitely recommend my salesman, to anyone shopping for a certified vehicle. More
EXCELLENT in Every Way You WILL NOT go wrong with the Dealership.. .Exceptional Cars.. Exceptional Service... They look out for you in every way possible. You are treated li You WILL NOT go wrong with the Dealership.. .Exceptional Cars.. Exceptional Service... They look out for you in every way possible. You are treated like royalty and Totally Appreciated More
Happy with toyota Our salesman was polite, professional and helpful. The finance staff was very helpful as well. They answered all our questions. We love our new vehicl Our salesman was polite, professional and helpful. The finance staff was very helpful as well. They answered all our questions. We love our new vehicle. More
Purchased used 2014 Toyota Tacoma - used vehicle sales revie Had a great experience working with Dave Perry at the used vehicle store at Reliable Toyota. I came in looking for a different truck listed but it wa Had a great experience working with Dave Perry at the used vehicle store at Reliable Toyota. I came in looking for a different truck listed but it wasnt ready...Dave said he would take me over to look at it before it was detailed. I also saw another truck in the lot that met my requirements. He quickly got my wife and I in the truck for a test drive, went over to look at the other truck, and answered the numerous questions I had about the buying process there. I also had questions about the function of some things on the truck and anything he did not know, he quickly found answers for. Dave is a young man but I know he will go far in whatever he pursues. I ended up buying the first truck I drove. I had been looking for a Tacoma for quite some time, and frankly their pricing was outstanding compared to what I have been looking at. Also Warren Sandwell, our admin/finance guy was great, very efficient. Yes, he had a job to sell a used car warranty, but quite frankly, he was good at it and was selling an excellent product. First time I purchased an extended warranty and a MECHANIC !!!!!!! could not beat the price and coverage. More
Completely, Outstanding service and sales The Reliable Toyota staff, Jason, and Tom , and Tony are amazing folks that treated my family as family, not just a sale. they have taken great care o The Reliable Toyota staff, Jason, and Tom , and Tony are amazing folks that treated my family as family, not just a sale. they have taken great care of me and my car while i was in Afghanistan. and made it possible for my family to get into 2 fine cars in one day. the financing was a whole lot better than i could have done anywhere else, and have exceeded all my expectations. as me and my family left the car lot. we felt overwhelmed with gratitude, for all that Tony and Tom and Jason have done for us. Thank you Reliable Toyota for being apart of my family. More
Great, easy experience Salesperson was very friendly and not pushy in the slightest bit! He made this an enjoyable experience and I would recommend this dealership to anyone Salesperson was very friendly and not pushy in the slightest bit! He made this an enjoyable experience and I would recommend this dealership to anyone. More
Amazing It was a cold, dark, rainy day & I was saying No, No! all the way across town to Reliable Toyota, in Springfield, MO. We've had 4 Land Rovers over th It was a cold, dark, rainy day & I was saying No, No! all the way across town to Reliable Toyota, in Springfield, MO. We've had 4 Land Rovers over the past few decades, I like them & I had no intentions of changing my mind. I don't like small cars because I don't feel safe in them. However, I had nothing else to do, so I agreed to just look at the RAV-4, my husband looked at the day before. He likes them because of their good track record. When we got out of our car at the dealership, there was Travis, waiting outside with a smile & a warm welcome, which was just what we needed. Fortunately !!! Yea !!! the Black RAV car my husband saw the day before had a sold sign in the window. (Don't like Black) Travis stuck with us, as we walked around the lot, in the almost icy drizzle. (Crazy Right) He showed us some similar models as we looked for another RAV-4. Travis brought a car into the bay area so we could sit in it & discuss it in warm comfort & then it hit me, it was LOVE at 1st sight. (for the CAR) The test drive confirmed it. It was spacious & had the feel of a much larger car but the convenience of a smaller car & I felt safe in it. Half way through filling out the paper work my husband decided he needed a tow package on it. So Travis took us to the parts department to discuss the possibilities. Travis kindly re-did the paperwork. Banks were closed for a holiday & during that time, my husband decided, he didn't need the tow package on this car because we already had one on our other car. Back to the dealership & Travis, with a smile, assured us that it would be no problem taking off the tow package & redoing the paper work again. Travis was very personable & listened to our needs & was smart enough, Not to judge a book by its cover, as my husband had come in wearing his worst faded & ragged work jeans. He comes across as a very good person & a very good salesman. I think he has a good chance of being, Salesman of the Year. More
Good sales representation and customer service First off the sales person that I had Ray is a good person to work with. Neal had the information about all the different financing steps we had to go First off the sales person that I had Ray is a good person to work with. Neal had the information about all the different financing steps we had to go through. The only thing that I had a problem with is if the tag says no haggle no hassle I wish they would have after you have filled out all of the paper work for the loan give you their best finance deal instead of waiting for you to make a deal with another institution , then comes back and says "well we found that we could save you $1500. , by going with us. " This is a Hassle and creates problems . Ray was well mannered and very comfortable to deal with. A real good person. Very satisfied with the deal on the Truck I purchased. More
Excellent sales and service Best price, best sales, best service! I was sold the minute I talked to Dave Perry that this was a far superior dealership! Thank You! Best price, best sales, best service! I was sold the minute I talked to Dave Perry that this was a far superior dealership! Thank You! More
Service Dept. Service department is awful. They forgot to tell me that my Prius front end was out of alignment when I was there for a tire rotation. They put the Service department is awful. They forgot to tell me that my Prius front end was out of alignment when I was there for a tire rotation. They put the cupped front tires on the back of the car hoping I wouldn't notice. By luck I was out of town for next tire rotation and a more reputable toyota dealer pointed this out.. When I bought my certified Prius during certification they forgot to rotate the tires on the scheduled tire rotation. A definite " Buyer Beware " Dealer.. More