Reliable Toyota
Springfield, MO
Filter Reviews by Keyword
By Type
Showing 5,648 reviews
Great experience Jason Moon was a great guy to work with. I will refer my friends and family to work with him. He is a low pressure salesman. Jason Moon was a great guy to work with. I will refer my friends and family to work with him. He is a low pressure salesman. More
A Pleasure Thanks Guys, Great group of hard working folks. I got a better deal, better warranty and better financing than expected on a used jeep! God bless and Thanks Guys, Great group of hard working folks. I got a better deal, better warranty and better financing than expected on a used jeep! God bless and keep you safe. More
Lone Woman Shopper Perspective As a woman shopping alone, I was pleasantly surprised by my experience and pleased to report that I was listened to with respect. My visit far exceede As a woman shopping alone, I was pleasantly surprised by my experience and pleased to report that I was listened to with respect. My visit far exceeded any expectations or concerns about dealerships which prior to this experience was not favorable. Everything was explained clearly and concisely. Paperwork was on the up and up. I was in a hurry due to another appointment and made it out in a timely manner without being hurried to make a decision and was never pressured in any way. I feel I got the deal of the century and am now the proud owner of a very economical, reliable, and beautiful car. I would highly recommend Jason Moon and the Toyota Superstore Dealership. More
Great experience! We had a great experience. Juan was great. Not pushy at all. We love our Traverse. Thank you for the great service. We will recommend you to our frien We had a great experience. Juan was great. Not pushy at all. We love our Traverse. Thank you for the great service. We will recommend you to our friends and family. More
Really good and very professional! My experience was really good and professional they helped me with everything and answered all my questions. They were very friendly the whole way and My experience was really good and professional they helped me with everything and answered all my questions. They were very friendly the whole way and I'm beyond satisfied with my vehicle More
Juan gone done me good! I drive by Reliable Toyota quite frequently on my delivery route and have been keeping an eye out for a primo used Tacoma. They had just recently go I drive by Reliable Toyota quite frequently on my delivery route and have been keeping an eye out for a primo used Tacoma. They had just recently gotten in a '08 Silver 4x4 crew cab that caught my eye so I stopped by to take a quick test drive. I was greeted promptly and courteously by Juan Lopez. He was very responsive to my questions and not pushy at all. I have purchased many vehicles over the years, for myself, my wife, and our kids. My wife won't even go with me anymore because she got burnt out by the pushy sales people. I gave Juan the required info to take a test drive and off we went. I found out enough to know that I wanted to come back on Saturday and do a more thorough investigation. Upon returning Juan inquired some more as to what my needs were and the price range I was comfortable with and a budget that was easy for us to handle. I left my vehicle with him for appraisal and drove the Tacoma home to show my wife and do further testing on it. We decided we loved it (well, I loved it and she thought it was nice), and discussed that budget and found a good payment range that would work for us. After returning to Reliable I got with Juan and we did some debating on the price of the Tacoma and what they wanted to give me for my trade-in. Well, after about 1/2 hour we came to an agreement. I got a very fair amount for my trade-in and they came down just a bit on the Tacoma. Plus, I was able to get a couple things taken care of that were needed on the Tacoma. Nothing big, just some minor convenience features that I like to have. They hadn't received the title yet for the Tacoma so I left a little cash for a down payment and came back by after work a few days later and we got the deal completed quickly. All told I probably spent about 1/2 a day at the dealership and they made things comfortable to me and turned the tv in the waiting area to March Madness while I waited. Everyone was courteous and pleasant to talk to while I waited. Juan has contacted me a couple times since to make sure everything was going fine and that the service dept. had taken care of the agreed upon items. They have and we're very happy with our Tacoma. Juan and Reliable were some of the most pleasant folks I've had the pleasure to deal with and I would highly recommend you give them a chance to help you out with your next vehicle. More
Top notch sales experience with Warren & Ron I bought my first Prius at Reliable Toyota last year and absolutely loved it! I knew that when it came time for my to purchase another car, I would be I bought my first Prius at Reliable Toyota last year and absolutely loved it! I knew that when it came time for my to purchase another car, I would be returning, but I had no idea that it would be so soon. My beloved 2015 Prius was lost due to flooding, so I came in to talk with them about options, Warren Sandwell is great! He was very kind and wanted to make sure that I found a car that I loved as much as my 'old' Prius. He was knowledgable about all of my options and answered my zillion questions, but also kept the atmosphere light an no pressure. This really helped me feel confident that I was making a good decision based on what I needed and wanted. Ron Edwards in financing was a gem! I left feeling secure that I received the best possible deal, and was not going to be left stranded again if (god-forbid) a flood swept my new sweet little Prius C away. These guys have the right combination of relaxed atmosphere, exceptional service, and caring staff that makes it a place I feel comfortable sending family and friends. Everything was top notch. I wouldn't change a thing. More
Improvement over the years I have bought several vehicles over the years from Reluable Toyota. It is a welcome treat in 2016 to have sales staff who listen to their customers an I have bought several vehicles over the years from Reluable Toyota. It is a welcome treat in 2016 to have sales staff who listen to their customers and their expressed needs and wants rather than attempting to (overtly) change or simply ignore what the prospective customer says up front. Big change from initial sales experience way back in 2002! Kudos to Randy Tan in sales. More
Great experience with knowledgeable salesman Randy Tan is a wonderful person to work with. He was kind, attentive, very knowledgeable and was not pushy. He gave me the information I needed and Randy Tan is a wonderful person to work with. He was kind, attentive, very knowledgeable and was not pushy. He gave me the information I needed and the time to think about my choice. The whole experience was excellent. Tim in financing was very helpful and made everything easy to understand. They treat their customers great and are very helpful. Would highly recommend Randy and this dealership! More
Purchase Purchasing a new Toyota Tacoma today from Evan Norton. An amazing salesperson, he was a helpful, attentive, understanding individual. Anyone in need o Purchasing a new Toyota Tacoma today from Evan Norton. An amazing salesperson, he was a helpful, attentive, understanding individual. Anyone in need of a vehicle should stop by and visit with Evan, I am sure he would be happy to assist you in anyway he can. More