Reliable Toyota
Springfield, MO
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Our overall experience with Chris Koon and Reliable Toyota was very rewarding as we received the vehicle we requested to fill our needs. They went above and beyond to fill our requirements and made cer Toyota was very rewarding as we received the vehicle we requested to fill our needs. They went above and beyond to fill our requirements and made certain we were completely satisified. Everyone we came in contact with was extremely friendly and helpful. I would not change any thing with the way Chris, Eric and the Toyota team works to get the job done. More
Reliable of Springfield is second to none is Customer Service. They made sure that all my questions were answered, was made to feel like I was the most important customer they would have all day. Their Service. They made sure that all my questions were answered, was made to feel like I was the most important customer they would have all day. Their facility is very clean, the staff is friendly, everyone speaks to you, rather they are your sales person or not. The best car buying experience yet! The only thing that could have been better is that the finance dept. not be so backed up. We had to wait to get into that person. But once we did they couldn't have been nicer to deal with. Just may be able to use another financial officer. Our salesman, Chris Koon couldn't have been more accommodating, knowledgeable, and pleasant to work with. More
This was a first time buying experience for us. Jeff was friendly and patiently answered all of our questions. He worked with us to get us the best price on the vehicle. We appriciated his willingness to wo friendly and patiently answered all of our questions. He worked with us to get us the best price on the vehicle. We appriciated his willingness to work with us. More
Very dishonest in repair work. We bought a new Tundra truck 3 years ago and have had nothing but problems with it. We took it in 2 days ago for a minor repair and they wanted to do an additional $1200 w truck 3 years ago and have had nothing but problems with it. We took it in 2 days ago for a minor repair and they wanted to do an additional $1200 worth of repairs as: replace windshield wipers that had been replaced the week before, put new front & rear brakes on at 28000 miles, at home my husband pulled wheels & neither set of brakes needed replaced, they wanted to replace the serpentine belt, nope it was fine too. DON'T TRUST THESE PEOPLE & DON'T BUY A TUNDRA. More
I narrowed my search for my new car to the Nissan Altima (which I had been driving for the last five years and was "extremely" happy with) and the Toyota Camry. The Camry won -- although very close the Cam (which I had been driving for the last five years and was "extremely" happy with) and the Toyota Camry. The Camry won -- although very close the Camry seemed roomier and an interior change from what I had been driving. But most importantly the salesman and customer service received finalized my decision to purchase the Camry. As for the car, right now I feel I made the right decision. Talk to you in five years! More
BUYING A NEW CAR IS QUITE AN EXPERIENCE. IT TAKES TIME AND EFFORT ON EVERYONE'S PART. I FEEL LOTS OF WORK GOES INTO SELLING A CAR AND TRYING TO GET TO THE PRICE THAT WE WERE LOOKING FOR. JASON DID EVERYT AND EFFORT ON EVERYONE'S PART. I FEEL LOTS OF WORK GOES INTO SELLING A CAR AND TRYING TO GET TO THE PRICE THAT WE WERE LOOKING FOR. JASON DID EVERYTHING HE COULD TO GET THERE FOR US AND HE DID JUST THAT. THE FINANCE DEPARTMENT WAS ALSO GREAT. HIS NAME WAS CHRIS. THANKS. WE LOVE OUR NEW AVALON. More
My fiance and I had a wonderful experience at Reliable Toyota/Scion. We have owned a Toyota in the past and have been impressed with the quality. With a limited budget we have decided to settle on a basic Toyota/Scion. We have owned a Toyota in the past and have been impressed with the quality. With a limited budget we have decided to settle on a basic Corolla model but after shopping around the Reliable dealership and taking a ride in a few recommended cars we changed our minds. Thanks to the financing available to us we were able to get into a car we preferred over the Corolla and added more than the basic package. Very friendly and helpful staff. They were willing to take their time with us and answer all of our questions. Our salesman and finance personnel were super friendly. We thoroughly enjoyed our experience. Would definitely go back. More
I had looked at a 2011 Ford Focus at Friendly Ford and was unhappy with my experience there. I decided to look at a 2011 Corolla at Reliable Toyota and decided to purchase here. Chris Koon helped me with was unhappy with my experience there. I decided to look at a 2011 Corolla at Reliable Toyota and decided to purchase here. Chris Koon helped me with the available choices, was knowledgable and helped me with a brief test drive. The paper-work was not aggravating. Toyota had a superb 1.9% financing program on this new car. The car was in terrific, new, sparkling condition with a full tank of gas. Chris gave me a tour of the dealership and I was very impressed with the service layout. Toyota's 2 year complete care program was a deal-maker as well. Overall, I would recommend that anyone should at least visit this dealer when looking for a Toyota or small car purchase. More
Car: consumer reports and Toyota's good name got me on the lot. i thought i would hate the corolla, but i loved it. Rick Dolney treated my mother with respect, also he did not try to "push" us into a sa the lot. i thought i would hate the corolla, but i loved it. Rick Dolney treated my mother with respect, also he did not try to "push" us into a sale when we said no at first. The thank you card in the mail was a nice touch. More
I was looking to lease a new Camry for my company car, Trae Biser was the first person I met when I arrived on the lot. He was most helpful, took his time explaining all the options. We test drove sever Trae Biser was the first person I met when I arrived on the lot. He was most helpful, took his time explaining all the options. We test drove several cars before I decided which would suit my requirements. Every thing they said they would do they did. I would highly reccommend this dealer and Trae to any one who is looking for a new car. More