Reliable Toyota

Excellent sales and service Best price, best sales, best service! I was sold the minute I talked to Dave Perry that this was a far superior dealership! Thank You! Best price, best sales, best service! I was sold the minute I talked to Dave Perry that this was a far superior dealership! Thank You! More

Service Dept. Service department is awful. They forgot to tell me that my Prius front end was out of alignment when I was there for a tire rotation. They put the Service department is awful. They forgot to tell me that my Prius front end was out of alignment when I was there for a tire rotation. They put the cupped front tires on the back of the car hoping I wouldn't notice. By luck I was out of town for next tire rotation and a more reputable toyota dealer pointed this out.. When I bought my certified Prius during certification they forgot to rotate the tires on the scheduled tire rotation. A definite " Buyer Beware " Dealer.. More

Best Car Dealership Experience Ever! On December 29, 2016, my family and I went to Reliable Toyota with the intentions of checking out what our options were regarding the need for a newer On December 29, 2016, my family and I went to Reliable Toyota with the intentions of checking out what our options were regarding the need for a newer vehicle. Originally we weren’t planning on purchasing that same day, as we wanted to explore our options and see if Reliable Toyota had any vehicles that would fit our family needs. Upon arrival we met with Juan Lopez, and after he took the time to listen to what we needed, he showed us a few options and also asked his fellow co-workers and supervisors if they knew of anything that might work the best for our needs. At first none of those options would help us in the long run, then right before we decided to leave our information so that he could contact us in the future with a possible match to our needs, he took the time to ask his superiors and his co-workers one more time to see if any of them knew of a vehicle that would work best for us. Eventually the right vehicle, a 2011 Honda Pilot, was discovered over at their Detailing Shop; Mr. Lopez took us over to see it and we even took it for a test drive. After the test drive, we decided that it was the vehicle that we had been looking for. Halfway through the paperwork process, Mr. Lopez had a scheduled appointment come in (we were kind of a walk-in with no real set appointment), and so he asked his co-worker Dave Perry to step in and help us with the rest of the process. Mr. Perry was just as friendly and helpful with us and our process, which ended up being a special case and not an easy cut and paste application process. Both Mr. Lopez and Mr. Perry stayed with us throughout the entire process, helping us along the way. Also because we had such a special case regarding our application process we had some additional help from the sales manager Anthony Frohock, and the business manager James Trimble. Without such dedication to customer service from these four outstanding gentlemen, my family would not be enjoying our new (new to us) 2011 Honda Pilot. We highly recommend to anyone looking for a newer vehicle (Used or New) to visit Reliable Toyota and ask for either Juan Lopez or Dave Perry, these two sales consultants will take you in and treat you and your family with the utmost respect and care that I have no doubts they treat their family with. An added bonus, they both are interesting gentlemen to talk too as you wait for specific processes of the application to process. More

Great experience Up-front information about the vehicle. And, professional and courteous service. The sales representative provided great information about the vehicl Up-front information about the vehicle. And, professional and courteous service. The sales representative provided great information about the vehicle. There was no pressure to purchase the vehicle or any information about "if we waited, we would miss any incentives". I like this no-pressure experience. More

Reliable of Springfield, MO We have had experience with Reliable Chev., Hyundai, Toyota, and the Acura side. This time with our Acura the salesman was very helpful. He did a grea We have had experience with Reliable Chev., Hyundai, Toyota, and the Acura side. This time with our Acura the salesman was very helpful. He did a great job. The problem I feel was higher up than him. The vehicle had bad brakes and they wouldn't fix it, even though they had agreed to it prior. Every other past experience with Reliable of any branch has been bad from customer service to just plain being lied to . Lesson learned. More

Great! Great buying experience, great service every time I'm there, overall great place to buy a vehicle and have it serviced. Definitely earned a life long Great buying experience, great service every time I'm there, overall great place to buy a vehicle and have it serviced. Definitely earned a life long customer. Urban Miller has been a huge help, even months after buying my truck. Give him a call! More

friendly juan lopez It was good to work with people who knew me and understood what i wanted. He called me about more cars i was looking for. And bent over backwards to h It was good to work with people who knew me and understood what i wanted. He called me about more cars i was looking for. And bent over backwards to help me reach a fair deal. More

I love my iA! I love my Scion iA! I was in need of a new car because mine was going downhill fast, and then people at Reliable really helped me out! If you purchas I love my Scion iA! I was in need of a new car because mine was going downhill fast, and then people at Reliable really helped me out! If you purchase a new car, make sure you buy from Urban Miller! More

Great first time experience Urban miller helped me purchase my car and gave me the best deal possible that I could agree with. Nice guy, customer service was great also. Glad I w Urban miller helped me purchase my car and gave me the best deal possible that I could agree with. Nice guy, customer service was great also. Glad I was able to get help from him and he still checks in with me about my car and for maintenance appointments also. More

Awesome car lot I looked at cars with Urban Miller recently. He is such a great salesman! He really takes the time to listen to what you want/need and helps find a ca I looked at cars with Urban Miller recently. He is such a great salesman! He really takes the time to listen to what you want/need and helps find a car that's perfect for you. Did not pressure us at all. The best experience I've ever had at a car lot. If you are looking for a new car definitely go to him! More