Reliable Toyota
Springfield, MO
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Best Experience I Have Ever Had! This was the first NEW car I had ever purchased in my life. Dan (Dan Regan) was as far from the "typical car salesman" that I could have expected. H This was the first NEW car I had ever purchased in my life. Dan (Dan Regan) was as far from the "typical car salesman" that I could have expected. He did not push or rush me into anything, he did not try to "sell" me on anything. He listened to what I wanted in my car (and what I did not want) so that he did not waste any of my time. He even came in on his day off to answer my questions and insure that I was 100% pleased with the car I had selected and more importantly that my price and payments fell into what I needed. Then to top it off, when I came in to pick up my new Lexus RX350, he had arranged for the huge bow that the dealership only brings out for Christmas to be sitting on the top of my car! My entire experience was above and beyond any expectations that I may have had. I can assure you that I will never go anywhere else. More
Tundra purchase Zack Hamby was great to work with, he was kind and curtious and helped us get the deal we wanted. I would work with him again on another vehicle purc Zack Hamby was great to work with, he was kind and curtious and helped us get the deal we wanted. I would work with him again on another vehicle purchase. More
Fantastic Service :-) I went to the Toyota Service Garage with low blood sugar. Of course I was told my wait would be pretty long as my RAV4 was scheduled to be re-coated. I went to the Toyota Service Garage with low blood sugar. Of course I was told my wait would be pretty long as my RAV4 was scheduled to be re-coated. I asked the cashier at the service lobby if she knew of any local restaurants that delivered. One of the inventory guys was standing there and immediately offered information regarding the van which would drive me and pick me up, or he offered to walk me over to a restaurant that was across the street. I chose the walk. He talked with me on the way over about my vehicle he asked me how I liked it. An hour or so later I saw him again on the lot outside. He started a conversation with me about my son and spoke to me about his. This type of personal interaction is EXACTLY what I look for in service. Our society is so ME-focused and rushed, that personal interaction seems remiss. On top of that, my beloved RAV4 sparkled like it was brand new once the service was complete. These guys are good at what they do and the personal touch is just icing on the cake! More
Thank You Zack was very helpful in our very long car-buying process. He followed up over time and kept us apprised of upcoming sales and incentives that would b Zack was very helpful in our very long car-buying process. He followed up over time and kept us apprised of upcoming sales and incentives that would be helpful to us. Once we were finally ready to move forward, he helped it happen quickly (even on his day off), and we are very happy with our new Prius. Thanks again! Hope to work with you again. More
Zack Hamby This associate is fabulous!! You can count on him working for you and having your best interests at heart. He truly listens and cares. It's not about This associate is fabulous!! You can count on him working for you and having your best interests at heart. He truly listens and cares. It's not about the bottom line for him. He puts his clients first. Thank you Zackj! We'll be back. More
Super happy I truly felt like a valued customer. The staff were very courteous and friendly. They were very patient with me and seemed happy to answer all of my q I truly felt like a valued customer. The staff were very courteous and friendly. They were very patient with me and seemed happy to answer all of my questions. More
A pleasant buying experience Zach Hamby helped to ensure that the entire buying process from search to signing papers was as pleasant as possible. He met me during multiple visit Zach Hamby helped to ensure that the entire buying process from search to signing papers was as pleasant as possible. He met me during multiple visits to the dealership and helped me find exactly what I was searching for at a fair price. I'll certainly recommend Reliable to my friends! More
Great salesman, great product, great price. Knew what I wanted and knew what I wanted to pay. Spoke with the salesman, he took me to the exact truck I was looking for, and within a few minutes I Knew what I wanted and knew what I wanted to pay. Spoke with the salesman, he took me to the exact truck I was looking for, and within a few minutes I was sitting down finalizing the paperwork. Couldn't have asked for an easier process. More
Trouble Shooting Hard to determine vehicle issue addressed professionally and friendly by advisor and mechanic. Great coordination between service advisor and mechani Hard to determine vehicle issue addressed professionally and friendly by advisor and mechanic. Great coordination between service advisor and mechanic and genuinely felt they wanted to only perform necessary repairs and not guess. Agreed to plan of action and follow up More
Outstanding dealership This is the finest dealership anywhere. I highly recommend this dealership to my mother, no better place to be! If I hadn't already brought my car wh This is the finest dealership anywhere. I highly recommend this dealership to my mother, no better place to be! If I hadn't already brought my car which I'm very sorry I did. From Enterprise this is the only place I will ever buy from in the future More