Back

Reliable Toyota

Springfield, MO

5.0
5,673 Reviews

3521 East Sunshine Street

Springfield, MO

65809

Directions

By Type

Showing 5,673 reviews

October 05, 2024

Austin Starkley was great. No high pressure sale. Answered all my questions. Easy to work with. Third time to buy a car at this Toyota Dealership. More

by Amiee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Starkey
Oct 09, 2024 -

Reliable Toyota responded

Thank you for your fantastic review! We're thrilled to hear that Austin provided you with a great experience and answered all your questions without any high-pressure tactics. It’s wonderful to know that you chose our dealership for your third vehicle purchase! We truly appreciate your loyalty and look forward to assisting you again in the future!

October 05, 2024

Great service! Friendly employees! Always able to get an appointment that works for me!! Awesome lobby! More

by Dana
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shaq!!!
Oct 09, 2024 -

Reliable Toyota responded

Thank you for your wonderful feedback! We're delighted to hear that you enjoyed great service and found our employees friendly. It’s fantastic that we could accommodate your appointment needs and that you liked our lobby. We appreciate your support and look forward to your next visit!

October 05, 2024

The sales rep (ShaQuille Victoria) was a tremendous help in our process of getting a vehicle. He was very nice and knowledgable. We are grateful for his help More

by ssgarrett15
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
ShaQuille Victoria
Oct 09, 2024 -

Reliable Toyota responded

Thank you for sharing your experience! We’re thrilled to hear that ShaQuille was a tremendous help during your vehicle purchase. His knowledge and kindness truly make a difference. We appreciate your gratitude and look forward to serving you again in the future!

October 05, 2024

Parker Murphy was extremely knowledgeable and willing to take the time to explain and offer suggestions. He knows his product. He was very polite and would definitely recommend him. More

by Lahonthebeach
Recommend Dealer
Yes
Employees Worked With
Parker Murphy
Oct 09, 2024 -

Reliable Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that Parker provided you with exceptional service and was able to offer valuable insights. We appreciate your recommendation and look forward to assisting you again in the future!

October 04, 2024

Great service and an excellent environment, felt welcomed as soon as I walked in and was treated respectfully, Justin will always be the one I go to! More

by McLeod23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Hopkins
Oct 08, 2024 -

Reliable Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience and felt welcomed from the moment you arrived. It's fantastic to know that Justin made such a positive impression—he truly is an asset to our team! We look forward to seeing you again soon and appreciate your continued trust in us!

October 04, 2024

Worst dealership I have ever dealt with, better hope your auto doesn't have a recall. Brought in my truck for regular maintenance and left with a loaner for almost 5 months. Was told many stories during th More

by pharmd01dgc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Too many to count
Oct 10, 2024 -

Reliable Toyota responded

We sincerely apologize for your experience and understand your frustration. It’s unacceptable that your vehicle issues have not been resolved effectively. We want to make this right. Please contact our Marketing Manager, Lincoln Whisler, at 417-200-9993, so we can address your concerns directly and work towards a solution. Thank you for bringing this to our attention.

October 04, 2024

Clayton was a tremendous help. He made the entire process from start to finish, as smooth as anyone could hope and we will be back in years to come because of his impeccable custom More

by rjwoolard40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Barton
Oct 08, 2024 -

Reliable Toyota responded

Thank you so much for your kind words! We're delighted to hear that Clayton provided you with such a smooth and enjoyable experience. Our team strives to make every visit pleasant and pressure-free, and it's great to know that Clayton exemplified this. We look forward to seeing you again in the future, and please don’t hesitate to reach out if you need anything in the meantime!

October 03, 2024

I worked with Evan and he was great. Their management team was willing to work with me on price and are making sure the vehicle is in tip-top shape before I buy it. More

by Bman202
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Evan Killingsworth
Oct 04, 2024 -

Reliable Toyota responded

Thank you for your kind words! We're thrilled to hear that Evan and our management team provided you with great service and were accommodating with pricing. We strive to ensure every vehicle is in excellent condition for our customers. If you have any further questions or need assistance, feel free to reach out. We appreciate your business and look forward to seeing you soon!

October 01, 2024

Dalton Pearce helped me buy my Corolla he’s very professional and answers all your questions with passion and understanding even if you limited in your English! I really appreciated his help. And he More

by yleontiy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Pearce
Oct 02, 2024 -

Reliable Toyota responded

Thank you so much for your kind words! We’re delighted to hear that Dalton provided you with excellent service while helping you buy your Corolla. His professionalism and understanding are truly valued, and we’re glad he made the process easier for you. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new car!

October 01, 2024

Jack Dugger was a consummate professional in his sales approach. Very happy with the transaction. Reliable Toyota seems to be a very standup dealership. More

by Johnny Mikey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Dugger and Kassom
Oct 02, 2024 -

Reliable Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that Jack provided you with a professional and positive sales experience. Our team is committed to maintaining high standards of service, and it’s great to know you feel that way. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new vehicle!

...
32
...