Reliable Subaru
Springfield, MO
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Like No One Else - Where Our salesman was Ted W.. He never was pushy at all . He gave us time to our self to look around with out him , which we were impressed on that . Over Our salesman was Ted W.. He never was pushy at all . He gave us time to our self to look around with out him , which we were impressed on that . Over all we felt everyone is friendly and didn't feel like we were at a dealer ship that we have experienced in the pass . We drive 140 miles one way just to deal with them . More
Fantastic people work here -- and Subarus are the best! Multiple car purchases here. I've dealt primarily with Ethan Henry, who is as sharp a young salesman as there is in this region. Just an outstanding Multiple car purchases here. I've dealt primarily with Ethan Henry, who is as sharp a young salesman as there is in this region. Just an outstanding young guy who really knows the product and how to best deal with the customer. The staff is really fantastic all the way through, and the Subaru Forester? LOVE. If you are in the market for a new vehicle and you don't swing by, you're doing yourself a disservice. Do yourself one more favor -- ask for Ethan when you go! More
2015 Forester Purchase After seeing the Consumer Reports ratings for the 2015 Subaru Forester I really wanted to try one out. I contacted Reliable Imports to set a test dri After seeing the Consumer Reports ratings for the 2015 Subaru Forester I really wanted to try one out. I contacted Reliable Imports to set a test drive appointment and realized, at that time, they were a superior dealership by their contact and interest. I arrived late for my appointment, but Jared, my contact was ready. He introduced me to Justin, my sales rep to give me a test drive and answer any questions I had. Justin and Jared worked very hard to find the vehicle I wanted and to put together a sale. While they were having the car detailed for my departure, my granddaughter and I looked at used cars for her. Justin again worked with me, and before long I had purchased another car. So I went from not knowing if I was going to buy one car to actually purchasing two cars. Thank you Justin, Jared, and Reliable Imports. More
Excellent experience It was time for me to replace my old car and after researching and driving cars at other dealerships I decided to check out the Subaru Crosstrek. When It was time for me to replace my old car and after researching and driving cars at other dealerships I decided to check out the Subaru Crosstrek. When I went in to test drive I met Don Logan. He was great to work with, he made the process easy and hassle free, and was patient considering it was about a month between my initial drive and me finally deciding to buy. This was my third car, but my first new car purchase. Don and Russell definitely made this process great. I know where I will be buying my next cars from. Reliable Subaru is awesome, they have definitely won me over. More
Awesome! After 11 cars ( 5 Subaru) we never thought we would find a dealer we would like ( more than our old favorite Subi dealer /// not Fayetteville) but wow After 11 cars ( 5 Subaru) we never thought we would find a dealer we would like ( more than our old favorite Subi dealer /// not Fayetteville) but wow....Reliable Subaru is awesome...the staff..the deal....go see Subaru Tim.... He and Bob will make you think your buy-in a cat from a witty comedian. Stop reading now and go buy the world's best car from America's bees Subaru team! More
Subaru Forester and WRX Recently purchased a Subaru Forester and WRX from Reliable. Very easy purchase from knowledgeable sales person. Most importantly they are interested i Recently purchased a Subaru Forester and WRX from Reliable. Very easy purchase from knowledgeable sales person. Most importantly they are interested in the cars they sell. Travis Remmich was the best to work with. Very positive experience. Service has also been the best. Derrick always looks out for you to keep things going smoothly. More
SUPERIOR SERVICE THAT CAN'T BE BEAT! We knew when we began looking for a new car that we wanted a Subaru so we headed to Reliable in Springfield, MO. We were so lucky to hook up with Tra We knew when we began looking for a new car that we wanted a Subaru so we headed to Reliable in Springfield, MO. We were so lucky to hook up with Travis Remmich! We not only purched the safest and most "reliable" vehicle on the market, our 2013 Subaru Outback, we received the most professional and comprehensive service. Travis still calls us to check how we and the car are doing! If we have any problems or questions or if there is anything he can help us with. We love our Subaru Outback and we feel so much like family that when our neighbor decided to buy a new car, naturally, we sent her to Travis. Now she loves her own Subi. Another wonderfully satisfied customer! More
Spectacular customer service and selling experience I purchased a Subaru CrossTrek in December. I first looked online to see what car dealers had what I was looking for in stock because I hate car shopp I purchased a Subaru CrossTrek in December. I first looked online to see what car dealers had what I was looking for in stock because I hate car shopping. I was extremely impressed with the service I received when going to Reliable. Travis was very attentive and listened to what I wanted. He was also easy going and not pushy at all. He asked me what I was looking for and when I told him I couldn't find it on the lot, he was quick to see what he could do. After test driving the car, I decided I wanted to make the purchase. Travis was very helpful and patient throughout the process and answered all my questions. I have owned my new car for a month and there have been times I've had to call to ask questions or stop in to get the ZAKtek, and the whole staff has been extremely helpful and wonderful to interact with. This dealership provides an excellent service and I would Highly recommend it to anyone. More
Only reason I didn't walk out was I wanted the car Went in with an appointment to see an orange crosstrek. Got there no orange. OK I can settle for another color. The sales guy obviously was a li Went in with an appointment to see an orange crosstrek. Got there no orange. OK I can settle for another color. The sales guy obviously was a little dense and kept pushing his pitch. Shut up let me drive the car. Finally get through that and do financing paperwork. My credit is 824. Should be a quick process sign and drive. Oh xxxx no. I wait listening to our sales man continuing to try to sell me 5th can I already am committing to I am forced to tour the sales department. Really. I do not need this. However the mechanic knows something about Subaru. He should have been the sales man. Far less obnoxious. Courtney in finance was awesome though. She was 5th fastest part of the experience. And she was not obnoxious. The entire process took almost 4 hours. I have been in dealers who had me in and out with a car in under 2. It was a lot of pointless waiting. Had I not been set on a crosstrek I would have walked out. More
My Second Impression We had a very bad experience the first time we came into Reliable Subaru to purchase our 2014 Subaru Outback. Upon hearing our complaint the general We had a very bad experience the first time we came into Reliable Subaru to purchase our 2014 Subaru Outback. Upon hearing our complaint the general manager (Trevor) and the customer service manager (Misty) went above and beyond to change our initial impression. Overall we are pleased with the treatment we received from Reliable Subaru. I have no doubt the sale associate that gave us the poor customer service is not the normal culture at that dealership. I would recommend buying a new car from Reliable Subaru to my friends and family. Thank you for making my wife happy with her new car. More