Reliable Subaru

Bate and switch car lot. Showed one price on internet and in the office it was 2000 more. Also had over 5000 in add on over advertised price. Took my keys and would not give Showed one price on internet and in the office it was 2000 more. Also had over 5000 in add on over advertised price. Took my keys and would not give them back. Had to ask over 10 times to receive my keys so I could leave. Will never step foot on this dealership again. More

From start to finish, the best dealership I've ever dealt with. Very professional and responsive. with. Very professional and responsive. More

Bait and switch. Numerous cars marked sold but still on the lot. It appeared that Selling cars was not their end goal. Reliable has repeatedly failed to sell me a Numerous cars marked sold but still on the lot. It appeared that Selling cars was not their end goal. Reliable has repeatedly failed to sell me a vehicle when I was ready to buy. This has always resulted in my buying from other dealerships. More

It was not a good experience I don’t recommend it waiting for so long for nothing for so long for nothing More

Only want to sell there warranty instead of Subaru Gold Plus warranty for $2000 More Plus warranty for $2000 More More

26 Jan 2023 - Had to go in for a safety recall (WRL-22) on my 2021 Subaru Ascent. Also needed a battery test along with oil and filter change. Kyle Hagan at the service desk briefed me at check-in. Kyle an on my 2021 Subaru Ascent. Also needed a battery test along with oil and filter change. Kyle Hagan at the service desk briefed me at check-in. Kyle answered all my questions and later kept me updated on any delays. Kyle provided a short out-brief at the end covering all services performed. A very professional experience, far superior to my visits in years past. Seated in the waiting room, it appeared other customers were also getting updates from their service reps. Keep up the good work. More

My wife and I are pleased to have purchased from Reliable Subaru and especially glad to have worked with Bryon. He is knowledgeable and attentive and found the PERFECT vehicle that fit both our criteria and Subaru and especially glad to have worked with Bryon. He is knowledgeable and attentive and found the PERFECT vehicle that fit both our criteria and our budget. No pressure or fancy footwork, just referral-worthy service. More

The dealership will make you pay for maintenance that they likely caused themselves. Don't not buy, trade or service any vehicles under the Reliable name. Avoid at all costs! they likely caused themselves. Don't not buy, trade or service any vehicles under the Reliable name. Avoid at all costs! More

Huge waste of my time spent on this dealership! ! Spent a week talking with a dealer about a car. Let him know we were serious, even offered to put a deposit down to secure it. We even had an approv ! Spent a week talking with a dealer about a car. Let him know we were serious, even offered to put a deposit down to secure it. We even had an approval with our bank, and even filled out their credit app he sent me to see if they could get us a better deal! Basically we could have had all paperwork ready to go with just the signatures needed. We live over 4 hours away, so we planned on heading up that weekend. Communication was very weak, and the day before we left I tried to reach him that morning to make sure everything was good bc we did not want to waste a day, and after no response, I called the office later in the afternoon, only to find out he was not in office. I then spoke with another dealer, got him up to speed where we were at with everything, and he managed to get me some answers I was waiting to get from dealer 1. So, the morning we were to set to leave, we get a text from dealer 1 that the car sold the day before. My husband and I were both beyond disappointed and frustrated as we had been talking all week and had everything set in place. Had we been able to put a deposit down, or if the communication within the dealership was better, I would not have wasted a week! We found another car shortly after that with another dealer who was very communicative, held on to the key of the car we were seriously discussing and once we put a deposit down, they took the car off the lot until our arrival. Reliable cars does NOT live up to its name, and doesn’t even deserve the one star. If you are not local, I would steer clear of this dealership!! More

We drove several hundred miles to deal with Reliable due to their competitive pricing. To our delight it was best car buying experience in my 65 years. See Cassidy Whiteman for impeccable assistance! (knowl to their competitive pricing. To our delight it was best car buying experience in my 65 years. See Cassidy Whiteman for impeccable assistance! (knowledgeable, reliable, courteous) More