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Reliable Nissan - Service Center

Albuquerque, NM

4.1
1,025 Reviews
Call Service Center (505) 715-5905

1,025 Reviews of Reliable Nissan - Service Center

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June 27, 2024

First oil change free of charge. Thank you. Greatly appreciated. Everyone very nice and professional More

by jimanon58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bodie, Zach Roybal, Steve Vigil, Scott Rodriguez
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Jul 04, 2024 -

Reliable Nissan responded

Thanks for the kind words about your experience at Reliable Nissan! We're happy to hear you found our staff to be friendly and professional, and that you appreciated the complimentary first oil change. We strive to provide excellent service, and your feedback lets us know we're on the right track.

June 27, 2024

This dealership is one of the best in ABQ. I highly recommend them for any car purchases, very professional and extremely helpful. More

by ALLAMERICANEAGLE36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jul 04, 2024 -

Reliable Nissan responded

Thank you for the fantastic review! We at Reliable Nissan strive to provide the best possible experience for our customers, and hearing that we succeeded for you is truly rewarding.

June 27, 2024

The online appointment calendar did not sync to the computer calendar so my wait time was almost 3hrs. I have reported this to Reliable Nissan More

by JENE.EBEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service advisor I worked with is not listed
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June 27, 2024

I needed a diagnostic run on my truck. Made an appointment specifically for one only to find out when I got there that you don't do diagnostics on the weekend. Why would you schedule me fo More

by joshrosenquest
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Didn't work with anyone on this list
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June 27, 2024

I didn't have long to wait and very pleasant. Thank you very much for the consy More

by valeriekjar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
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Jul 04, 2024 -

Reliable Nissan responded

Thank you for taking the time to leave us a review! We're thrilled to hear that your experience at Reliable Nissan was pleasant and efficient. We strive to make sure our customers are in and out as quickly as possible, while still providing exceptional service.

June 27, 2024

Excellent service! I never have to wait too long, at times they uber me home. Great complimentary drinks but suggest to add maybe some sodas. More

by Shan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon , Steve Vigil
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Jul 04, 2024 -

Reliable Nissan responded

Thank you so much for the fantastic review! We're thrilled to hear that you consistently experience excellent service with short wait times. We appreciate you mentioning our complimentary drinks, and that's a great suggestion to add some sodas to the selection. We'll definitely take that into consideration!

June 24, 2024

The problems my new car has are completely dismissed by staff and I feel I deserve more respect than that More

by San
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh McCracken
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Jul 01, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your experience with us. We are truly sorry to hear that your concerns were not addressed to your satisfaction and that you felt disrespected during your visit. This is not the level of service we strive to provide. To address your concerns directly, please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com. We appreciate your feedback and hope to regain your trust in our services.

June 23, 2024

Reliable Nissan is the only dealership I will buy from! Thank you for all your hard work. More

by DAVIDSISNEROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Nov 07, 2024 -

Reliable Nissan responded

Thank you so much for your kind words and loyalty! We’re thrilled to hear that you’ve had such a positive experience with us. We look forward to continuing to serve you in the future!

June 23, 2024

Romano did an excellent job helping me with replacing my keys. Everyone was great!! Great job! More

by smkatner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mareno I think was his name??????
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that Romano was able to assist you with replacing your keys and that everyone provided great service. We appreciate your feedback and look forward to helping you again in the future!

June 21, 2024

It was good but I didn’t get my car back right away and had to wait till the following day More

by SAMROMERO93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Nov 07, 2024 -

Reliable Nissan responded

Thank you for your feedback! We apologize for the delay in getting your car back to you. We understand how important it is to have your vehicle on time and appreciate your patience. If you have any further concerns or questions, please don't hesitate to reach out. We look forward to serving you again!

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