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Reliable Nissan - Service Center

Albuquerque, NM

4.1
1,026 Reviews
Call Service Center (505) 715-5905

1,026 Reviews of Reliable Nissan - Service Center

Sort by
July 27, 2024

Mr. Isaac Moya went above and beyond to make sure that my experience there was great!! Mr. Moya is a great asset to your company. More

by PLY300ZX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Nov 08, 2024 -

Reliable Nissan responded

Thank you for sharing your experience with us! We're delighted to hear that Isaac went above and beyond to make your visit exceptional. We’re lucky to have him on our team, and your recognition of his dedication means a lot. We'll be sure to pass along your kind words. If there’s anything more we can do for you, don’t hesitate to reach out.

July 26, 2024

Professional service, clean areas where customers can see. Coffee and snacks are a nice touch. Very busy service dept. Shows a lot of customers are happy with the service. More

by clritterii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Nov 07, 2024 -

Reliable Nissan responded

Thank you for the great feedback! We're glad you appreciated the professionalism and the clean areas, as well as the coffee and snacks. It’s wonderful to hear that our busy service department reflects the satisfaction of our customers. We look forward to continuing to serve you!

July 26, 2024

Issac in the service department was so awesome and hopeful. Issac gave great customer service. More

by LETITSNOW681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issac
Report | Print
Nov 07, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that Isaac provided you with great customer service. He truly goes above and beyond to assist our customers, and we're glad you had such a positive experience. We look forward to serving you again!

July 26, 2024

Take my pathfinder for a noise breaks they just cleaned but still make a loud noise, they don’t fix the problem More

by mariajacobo691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Montoya
Report | Print
July 26, 2024

Did not resolve issue with car. Car was taken to an independent repair company and they charged 150$ compared to the 550$ the service department wanted to charge More

by cookienora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim, Steve Vigil
Report | Print
July 25, 2024

Complete professional service. I was expecting an hour wait, turned out to be about twenty minutes. Very friendly staff!!!! More

by TUENGUYEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Nov 07, 2024 -

Reliable Nissan responded

Thank you for the wonderful review! We're so glad we could exceed your expectations and get you on your way quickly. It's great to hear that you had a positive experience with our friendly staff. We look forward to serving you again in the future!

July 25, 2024

Isaac helped me with my service process. He was great, polite, and knowledgeable. He kept me updated with my vehicle and what was needed More

by SUPPES_BRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac is the service department- I give 5 stars! , Steve Vigil
Report | Print
Nov 07, 2024 -

Reliable Nissan responded

Thank you for your review! We're so glad to hear that Isaac provided you with great service. We pride ourselves on keeping customers informed and ensuring a smooth experience. We appreciate your feedback and look forward to serving you again!

July 25, 2024

I called and talk to a Stephanie very helpful scheduled me the same day at 10:15am. Service was completed in good time. Every one very helpful. More

by sergioc12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Nov 07, 2024 -

Reliable Nissan responded

Thank you for sharing your experience! We're so glad Stephanie was able to assist you and that your service was completed in a timely manner. We appreciate your kind words about our team and look forward to helping you again in the future!

July 25, 2024

Worst dealership will never return there in sales dept did go above and help us get into a car and service dept no communication More

by joeae20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Sorensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service write. The only girl , Steve Vigil
Report | Print
Aug 05, 2024 -

Reliable Nissan responded

Thank you for sharing your experience with us. We apologize for any lack of communication and for not meeting your expectations. Your feedback is important, and we strive to improve our services. Please reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com at your earliest convenience to discuss your experience further.

July 25, 2024

Isaac Moya did a very good job with helping me and explaining what I needed to understand More

by VIGIL_CASSIE3221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac moya
Report | Print
Nov 07, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that Isaac was able to assist you and provide clear explanations. We appreciate your feedback and look forward to continuing to serve you!

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