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Reliable Nissan - Service Center

Albuquerque, NM

4.1
1,027 Reviews
Call Service Center (505) 715-5905

1,027 Reviews of Reliable Nissan - Service Center

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August 09, 2024

I bought a 2020 and 2023 Nissan Frontier new and both had some form of electrical issues. Can you forward this information to upper management for feedback! More

by manuelterrazas68
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil, Damian Perez
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for bringing this to our attention, and we apologize for the issues you've experienced with your Frontiers. We take these concerns seriously, and your feedback is valuable. We will ensure that your comments are forwarded to our management team for review. We appreciate your patience and your continued business!

August 09, 2024

Always a great experience when I bring my car in. Very communicative and prompt. They also have a great area to work while you wait. More

by Jess Spittler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna is fantastic. As well as Josh (I think)
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for the kind words! We're so glad to hear that you always have a great experience with us. We strive to provide excellent communication and a comfortable waiting area for our customers. We look forward to assisting you again in the future!

August 09, 2024

Mark Chavez is AWESOME! He took care of my needs & exceeded my expectations. He definitely went above & beyond!! More

by RACOSTA19
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mark Chavez
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for the fantastic review! We're so glad to hear that Mark went above and beyond to meet your needs. We truly appreciate your feedback and are proud to have him on our team! We look forward to serving you again in the future!

August 06, 2024

I had an appointment to get an oil change and they got me in early and out quickly. Everyone was very friendly and knowledgeable. Great experience. More

by mellingera2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for sharing your positive experience! We're thrilled to hear that we were able to get you in early and complete your oil change quickly. Our team takes pride in providing friendly and knowledgeable service, and we're glad that showed during your visit. We look forward to seeing you again soon!

August 06, 2024

I was in Reliable Nissan this Saturday to fix my axle boots and received great customer service More

by Alonzo Baca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're so glad to hear you had a great experience with us. Providing excellent customer service is our top priority, and we're happy we could assist you with your axle boots. We look forward to serving you again in the future!

August 06, 2024

We've had our vehicles oil changed there. We like that they clean your cars as well. Thank you for that! Jerry Sandoval More

by MORA_MAXINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Nov 08, 2024 -

Reliable Nissan responded

Thank you for the kind words! We're so glad to hear that you appreciate the oil change service and the extra touch of having your car cleaned. It's our pleasure to make sure you have a great experience, and we look forward to serving you again in the future!

August 06, 2024

Great and polite service. Service took one hour. Was very pleased. Everyone I met that worked there were very friendly and had nice smiles on their faces. More

by jblexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Moya, Steve Vigil
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for your wonderful review! We're so happy to hear that you had a positive experience with our team and that the service was quick and efficient. It’s great to know our staff made you feel welcome with their friendly and polite service. We truly appreciate your feedback and look forward to serving you again in the future!

August 06, 2024

Kept my car all day and wanted to keep it until Monday but all of a sudden found the problem and charged me alot money More

by Nico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
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August 06, 2024

Excellent service. Found and honored an online coupon that saved me $20-$30 on the service of my vehicle. More

by jhealey0227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure but was a female with multi-color hair
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for your fantastic review! We're glad to hear that you had an excellent experience and that you were able to take advantage of our online coupon to save on your vehicle service. We truly appreciate your business and look forward to assisting you again in the future!

August 04, 2024

Reliable has had a hard time maintaining a good quality workforce, with a Customer focused staff. I came in to get some Recall work done on my vehicle to find out you had not ordered the party in. so now I More

by Flash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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