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Reliable Nissan - Service Center

Albuquerque, NM

4.1
1,033 Reviews
Call Service Center (505) 715-5905

1,033 Reviews of Reliable Nissan - Service Center

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September 03, 2024

Services is always the best 5 stars . Nissan Reliable takes pride in all they do most of all when it comes to Customer Services you will get the best! I bought a brand new car at Reliable More

by Elizabethsnyder426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Sep 11, 2024 -

Reliable Nissan responded

Thank you so much for your glowing review! We're thrilled to hear that your experience with our service team has been outstanding. It's great to know that the free oil changes and prompt service have exceeded your expectations. We take pride in delivering top-notch customer care and are grateful for your continued trust in us. If you need anything else or have any questions, feel free to reach out. We look forward to serving you again!

September 01, 2024

I am so incredibly satisfied with the work that was done! The gentleman- Josh- that worked on my car was so thorough! There was so much that needed to be fixed and so many unexpected setbacks but Josh and th More

by j.k.mommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in the service department
Report | Print
Sep 09, 2024 -

Reliable Nissan responded

Thank you for your fantastic review! We're thrilled to hear that Josh and the team went above and beyond to ensure your car was safe and thoroughly serviced. Your satisfaction means a lot to us, and we’re grateful for your willingness to share your positive experience. If you need any further assistance or have any more questions, feel free to reach out. We look forward to serving you and your family again in the future!

September 01, 2024

They need to work and have better communication with customer, on the process and the next step. More

by Cecilia570011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Sep 09, 2024 -

Reliable Nissan responded

Thank you for your feedback and for the 5-star rating! We’re glad you had a positive experience overall. We understand the importance of clear communication throughout the process and are committed to improving in that area. If you have any specific concerns or need further clarification, please feel free to reach out. We appreciate your input and look forward to serving you even better in the future!

September 01, 2024

Good staff and excellent service in given time at Rio rancho location. Would recommend this location. More

by Patelchirag11277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Sep 09, 2024 -

Reliable Nissan responded

Thank you for your positive feedback! We're glad to hear you had a great experience with our staff and service. Your recommendation means a lot to us. If you need any further assistance or have more questions, don't hesitate to reach out. We look forward to serving you again!

Sep 09, 2024 -

Patelchirag11277 responded

Excellent service

September 01, 2024

Went in for noisy brakes. $635 later & problem still happening(replaced brakes, rotors & flushed brake lines)! Called back & going back 9/3/24. Obviously work completed not t More

by ronmar2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza, Steve Vigil
Report | Print
Sep 11, 2024 -

Reliable Nissan responded

We're sorry to hear about the ongoing issues with your brakes and understand your frustration with having to return and reschedule appointments. We want to make sure we address this matter properly. Please contact Steve Vigil, our Service Director, at Svirgil@vtaig.com. He will work with you to resolve this issue. We appreciate your patience and look forward to making things right.

September 01, 2024

Service person(Josh) was quite friendly. He was very easy to talk with and was very knowledgeable. More

by NSUGRAD99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Sep 09, 2024 -

Reliable Nissan responded

Thank you for your review! We’re glad to hear that Josh provided you with friendly and knowledgeable service. We’ll be sure to pass along your kind words to him. If you need any further assistance or have any questions, don’t hesitate to reach out. We look forward to serving you again!

September 01, 2024

Staff is helpful and polite- waiting area clean and comfortable. Recommend coming here for service. More

by CLOU221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot recall
Report | Print
Sep 09, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're delighted to hear that our staff was helpful and polite, and that you found the waiting area clean and comfortable. We appreciate your recommendation and look forward to serving you again in the future. If you need anything else, feel free to reach out!

September 01, 2024

Mis preguntas fueron contestadas claramente y perfectamente muy buen servicio me gusta asistir a esta localidad More

by Balti41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Roybal
Report | Print
Sep 09, 2024 -

Reliable Nissan responded

¡Gracias por tus amables palabras! Nos complace saber que respondimos tus preguntas con claridad y que tuviste una experiencia positiva con nosotros. Es genial saber que disfrutas de venir a nuestras instalaciones. Si tienes más preguntas o necesitas más ayuda en el futuro, no dudes en comunicarte con nosotros. ¡Esperamos verte de nuevo!

September 01, 2024

Great amazing fast my experience was rough at the beginning as they didn’t answer but luckily to Gabe Moya he got everything situated out for me. More

by IYEANVARELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Moya, Steve Vigil
Report | Print
Sep 09, 2024 -

Reliable Nissan responded

Thank you for your feedback! We're glad to hear that Gabe was able to resolve the issues and ensure a smooth experience for you. We apologize for the initial rough start and appreciate your patience. If you need any further assistance or have additional questions, please feel free to reach out. We look forward to serving you again!

September 01, 2024

The oil change was great and did not take so long. It was a great More

by elesarlley10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Sep 09, 2024 -

Reliable Nissan responded

Thank you for your feedback! We're glad to hear that your oil change was completed efficiently and met your expectations. If you need any further assistance or have any questions, feel free to reach out. We look forward to serving you again!

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