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Reliable Nissan - Service Center

Albuquerque, NM

4.0
627 Reviews

627 Reviews of Reliable Nissan - Service Center

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June 19, 2022

Needed to get 1 piece fixed on my car. They asked me "would you take your bad review down if we fix the little problem. Which was only a piece needing to be clamped down. Have not heard a More

by Crusitavaldez1
Recommend Dealer
No
Employees Worked With
Craig Stewart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Reliable Nissan responded

We apologize if you feel you've had a negative experience with us. We don't want our customers to feel ignored and want to speak with you to address your concerns. Please reach out to Dominic Salazar at customerrelations@reliablenissan.com to discuss what we can do to help.

September 05, 2021

Chelsea is super helpful and transparent while buying our vehicle. She explained everything in detail which helped us to make right decision. Thank you Chelsea More

by Monika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Polansky
Sep 07, 2021 -

Reliable Nissan responded

Monika, thank you for your positive feedback!

June 30, 2021

I had a test drive today whit Mericela Calzadilla, fantastic seller, she had a great attitude, patience and helped me find the perfect car for my needs, totally recommend her. More

by joseantoniodominguezg13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricela Calzadillas
Jun 30, 2021 -

joseantoniodominguezg13 responded

Great dealership, I’ll definitely recommend it to my entire family, I’m looking forward to my next car.

Jun 30, 2021 -

joseantoniodominguezg13 responded

Great dealership, I’ll definitely recommend it to my entire family, looking forward to buying my next car.

Jul 01, 2021 -

Reliable Nissan responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 02, 2020

Recall (Manufacture Defect ) I went to Reliable Nissan today. At service , I told the representative that they emailed me a RECALL FOR MY NISSAN TRUCK. Then he said "You need to More

by PACHECON13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Armando Chavez
September 04, 2019

( terrible service worse then I ever had ) Service department unprofessional bad customer service! Incomplete service! Now my third time going to the dealership just for a tire rotation! Becaus More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fermin Lucero
January 23, 2019

Worst Nissan dealer ever Took my 2016 Murano in for a recall on 1/17/2019. I asked if they would be able to provide a ride back to my home (8.9 miles from dealership) and was More

by jerrymccart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jed Glaser
July 18, 2018

Unreliable Deceitful Negligent Lacks Integrity Fraudulently denied terms of Warranty Wrecked vehicle did not disclose Attempted to cover up with unauthorized bodywork Piece of the vehice missing Pr More

by NoHope4Humanity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Wright Mgr, Glen Drobney Mgr, Kevin Savage. Mgr
July 01, 2018

I’m glad I got to meet Adrian Solis he was the best Honestly at first I thought was not going to get along with Adrian Solis but I loved his honesty he makes you feel comfortable get you what you aske More

by Nora80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Solis
Jul 02, 2018 -

Reliable Nissan responded

Thanks for the great review! We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at Reliable Nissan! We really appreciate your business. We'll see you next time!

July 01, 2018

great experience i had a great experience thanks to Adrian Solis, i'm definitely recommending him to my friends and family. thank you Adrian and thank you reliable Nis More

by jessica_0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Solis
Jul 02, 2018 -

Reliable Nissan responded

Thanks for the great review! We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!

June 22, 2018

Fast, friendly service. Arrived unannounced for recall service, and was met by James Clayton, Service Advisor. James immediately arranged for the service, gave an estimated t More

by Versa10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Clayton
Jun 25, 2018 -

Reliable Nissan responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

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