627 Reviews of Reliable Nissan - Service Center
Needed to get 1 piece fixed on my car. They asked me "would you take your bad review down if we fix the little problem. Which was only a piece needing to be clamped down. Have not heard a They asked me "would you take your bad review down if we fix the little problem. Which was only a piece needing to be clamped down. Have not heard a word back from them. Oh but they wanted me to remove my review right away. This company has really disappointed me. Seems like they only care about ratings. More
Chelsea is super helpful and transparent while buying our vehicle. She explained everything in detail which helped us to make right decision. Thank you Chelsea vehicle. She explained everything in detail which helped us to make right decision. Thank you Chelsea More
I had a test drive today whit Mericela Calzadilla, fantastic seller, she had a great attitude, patience and helped me find the perfect car for my needs, totally recommend her. fantastic seller, she had a great attitude, patience and helped me find the perfect car for my needs, totally recommend her. More
Recall (Manufacture Defect ) I went to Reliable Nissan today. At service , I told the representative that they emailed me a RECALL FOR MY NISSAN TRUCK. Then he said "You need to I went to Reliable Nissan today. At service , I told the representative that they emailed me a RECALL FOR MY NISSAN TRUCK. Then he said "You need to have an appointment for it" Then I said "An appointment for manufacture defect !!! He said YES, I went to Malloy Nissan they check my truck issue and fixed it for me, No appointment required. RELIABLE NISSAN !! THEY DON'T CARE ABOURT YOU AFTER YOU BUY A VEHICLE FROM THEM. More
( terrible service worse then I ever had ) Service department unprofessional bad customer service! Incomplete service! Now my third time going to the dealership just for a tire rotation! Becaus Service department unprofessional bad customer service! Incomplete service! Now my third time going to the dealership just for a tire rotation! Because they forgot to do it! Also they got grease all over the inside of my car! Then the second time I went to get my tires rotated because they forgot to do it! Then the service technician tells me it's not going to take that long! so I was waiting outside for at least an hour! See my car park at the same place! So I asked service technician how long it's going to take so he tells me oh I forgot to tell you it's going to be another hour! So they pull my car around! My radio is full blasted! So I tried to call the manager he wasn't there! So I left a message still hasn't called me !Really bad service they really need to fix it! More
Worst Nissan dealer ever Took my 2016 Murano in for a recall on 1/17/2019. I asked if they would be able to provide a ride back to my home (8.9 miles from dealership) and was Took my 2016 Murano in for a recall on 1/17/2019. I asked if they would be able to provide a ride back to my home (8.9 miles from dealership) and was told yes. I sat in the waiting room for 3.5 hours while the service writer kept making me promises about a ride home. When my car was ready the driver side column had greasy hand prints all over it. The service writer apologized and offered a free detail. Since I was going out of town I told him I would schedule the work later. This morning I went to look up something in my manual and discovered all my manuals and service receipts were missing. I went back to the dealer and the service writer said they didn't take them out of the glove box. He then wanted me to pay for another set of manuals. I purchased my 2016 Murano from Newton Nissan in Gallatin, TN. I called Bill Newton and he told me he would send me a complete set of manuals at NO charge. Guess that is one reason Newton Nissan is the #1 Nissan Dealer in the USA and Reliable isn't. Sadly Reliable Nissan is the only Nissan dealer close to our home. When it is time for a new Nissan it certainly won't be purchased from Reliable Nissan. More
Unreliable Deceitful Negligent Lacks Integrity Fraudulently denied terms of Warranty Wrecked vehicle did not disclose Attempted to cover up with unauthorized bodywork Piece of the vehice missing Pr Fraudulently denied terms of Warranty Wrecked vehicle did not disclose Attempted to cover up with unauthorized bodywork Piece of the vehice missing Promised payment of repairs. Won't pay bodyshop Been without a vehicle for a week More
I’m glad I got to meet Adrian Solis he was the best Honestly at first I thought was not going to get along with Adrian Solis but I loved his honesty he makes you feel comfortable get you what you aske Honestly at first I thought was not going to get along with Adrian Solis but I loved his honesty he makes you feel comfortable get you what you asked for in exactly how you want it. Can’t wait to see you again More
great experience i had a great experience thanks to Adrian Solis, i'm definitely recommending him to my friends and family. thank you Adrian and thank you reliable Nis i had a great experience thanks to Adrian Solis, i'm definitely recommending him to my friends and family. thank you Adrian and thank you reliable Nissan More
Fast, friendly service. Arrived unannounced for recall service, and was met by James Clayton, Service Advisor. James immediately arranged for the service, gave an estimated t Arrived unannounced for recall service, and was met by James Clayton, Service Advisor. James immediately arranged for the service, gave an estimated time of repair (ETR), with a promise to call me upon completion. I was called early, and told my car was ready to go. When I arrived to pickup the car, James explained in detail what was done, and it was not just one item completed, but a second recall item was completed as well. While looing around the sales floor, Abdul Kebe approached and guided me to cars I had an interest in, opened them up, and reviewed key features, as well as rebate offers. Abdul, introduced me to Sales Manager Paul Bateman, who offered to assist in obtaining finance services when ever I'm ready to upgrade to a newer vehicle. Great staff, and prompt friendly service. Impressive dealership. More