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Reliable Nissan - Service Center

Albuquerque, NM

4.0
626 Reviews

626 Reviews of Reliable Nissan - Service Center

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April 30, 2024

Before you even get to the service center you will have to beat off at least two sales people who are going to stick their hands in your car window. When you get to the service center the people there are More

by O.b.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick from service was great
May 03, 2024 -

Reliable Nissan responded

We’d like to address your concerns directly. Please reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com to discuss this further.

April 30, 2024

I had a great experience, and it was much appreciated. Have not had this type of service with prior dealerships in the past, so very thankful. I would recommend their Service Department to anyone. More

by jojennings3869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bodie
April 30, 2024

The team was awesome! They have a new feature which shows additional services that may need to be updated and you can add the with the click of a button. The team also rec More

by Jennifer Moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua in the service department
April 27, 2024

Easy to make and appointment, I was able to speak with a real person. Everyone was very friendly. More

by gishwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
April 27, 2024

very friendly, good customer service, professional and explained very clearly everything related to car service More

by GRACEOLAGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
April 26, 2024

The managers were extra pushy to buy a car, even when we denied them more than 10 times she kept coming back and trying to get us into something even if we didn’t want it because we’re supposed to be trying More

by Amg112219ta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon
May 03, 2024 -

Reliable Nissan responded

We're disappointed to hear this feedback and we'd like to look into the situation. Please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com at your earliest convenience to discuss this further.

April 26, 2024

Service was great. Communication was amazing. Everyone who helped were so nice and helped with anything I needed. More

by MM.MONTANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua mccracken
April 26, 2024

Service was terrible. You don’t have a car wash that has been working. That hasn’t been working for two years. The service manager was very responsive. However, management More

by Tpeperas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Reliable Nissan responded

We'd like to assist you where we can. Please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com at your earliest convenience to discuss this further.

April 26, 2024

My Pathfinder was serviced and it took nearly 2 weeks when I was given a time frame of 2 days!. Then when I received my vehicle back it had a cracked windshield which they claim they did not do. My visib More

by Isaac salazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon
April 26, 2024

I will be recommending your dealership to friends and family. We loved that your service department is always friendly and gets the job done in a timely manner. I prefer Reliable over Melloy! Not all Nis More

by SHAYEPONCHO04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : To the service department, great job!
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