Reliable Nissan - Service Center

I was not satisfied with the services. I had to keep calling the manager Steven to request a report on my vehicle, he provided me an invoice which I already received. I never received the I had to keep calling the manager Steven to request a report on my vehicle, he provided me an invoice which I already received. I never received the report so I can fully understand what was going on with my vehicle. I ended getting my car towed out of nissan and get it fixed elsewhere. After 1 week and a half of my vehicle being in the service center, it was still not fixed. One of the techs, Josh was very helpful and communicated the updates, but the manager did a terrible job communicating the issues and responding to my request. More

The service is always great and the people are always friendly and helpful and treats everyone with respect and kindness friendly and helpful and treats everyone with respect and kindness More

Unsatisfied with service car was left dirty and unfilled with gasoline after spending $765 dollars for maintenance service with gasoline after spending $765 dollars for maintenance service More

The service was fast and Nick took care of all my concerns and maintenance needs. concerns and maintenance needs. More

Hard to get a hold of anyone to schedule. On hold multiple times. In past washing my car has always been a part of your service. Hard to believe I can spend over $1000 and you don’t even wash On hold multiple times. In past washing my car has always been a part of your service. Hard to believe I can spend over $1000 and you don’t even wash the car. More

This experience was miserable. I took my car in for service, and couldn’t possibly get them to communicate how long they were keeping it. I had to initiate all contact regarding my I took my car in for service, and couldn’t possibly get them to communicate how long they were keeping it. I had to initiate all contact regarding my service, and ended up being forgotten on hold for ten minutes (timed!) before giving up on one occasion. On the other hand, the dealership could not stop ‘communicating’ about how badly they wanted my car. The slew of calls, texts, emails, and even the ‘handy’ pamphlet they left in my car felt like the worst kind of harassment. And they didn’t even manage to do that well; the dealership kept mixing up my name and the car I drove while bombarding me with sales pitches. More

Longer wait time than you told us, forgot about us, terrible. Wanted to charge us for something that was incorrect. No apologies. terrible. Wanted to charge us for something that was incorrect. No apologies. More

Reliable took care if the passenger side visor and had it replaced under warranty also changed oil replaced under warranty also changed oil More

Ramon really came through in a very stressful time. He found out that the warranty covered my repair and was able to get it fixed and back on the road fast. He found out that the warranty covered my repair and was able to get it fixed and back on the road fast. More