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Reliable Nissan - Service Center

Albuquerque, NM

4.1
916 Reviews
Call Service Center (505) 715-5905

916 Reviews of Reliable Nissan - Service Center

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October 26, 2024

It was okay. Took long and they didn't vacuum my car.. windows were done sloppy More

by JANICEFAUSTINE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Reliable Nissan responded

Thanks for your feedback, Janice! We appreciate your insights and apologize for the inconvenience. We're continuously working to improve our services, and your comments will help us address these issues. We hope to provide a better experience next time!

October 26, 2024

Ramon is very attentive to my questions about my car. The other staff in sales are also very friendly in helping me. More

by mrylore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Ramon and our sales team provided you with attentive and friendly service. Your satisfaction is our priority, and we appreciate your support!

October 25, 2024

Disappointing due to fact that they had my new car for over 2 weeks. Wouldn’t get me a rent a car because the issue could be my fault. No communication. More

by sirjeffrey.m.laneiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Merissa
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Oct 28, 2024 -

Reliable Nissan responded

We understand how frustrating it must have been to be without your new car for such a long time, and we apologize for any lack of communication throughout the process. We strive to provide consistent updates and dependable solutions, and it’s disappointing to hear that we fell short of your expectations in this instance. For a more in-depth discussion regarding your experience and to ensure it’s addressed thoroughly, please feel free to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

October 25, 2024

They were friendly from start to beginning they knew I didn’t have a way to go pick up my car or a way home. They provided me a way to get home safely. They were amazing. I would recommend reliable Nissan More

by MARY.MONTIJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 25, 2024

Customer service was great, very friendly. They got me right in on my scheduled time. More

by ELIZABETH SANDOVAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 24, 2024

Dealership is wonderful. The staff is amazing at getting things done. We reccommend this dealership to all our friends and family. More

by atmchavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Chavez
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Oct 25, 2024 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear you had such a great experience with our team. Your recommendation means a lot to us, and we’re here to help anytime you need. Looking forward to seeing you again!

October 23, 2024

Very friendly and helpful love maintainceing my car here for oil changes etc because they always take care of me . More

by NICOLEIRENE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Reliable Nissan responded

Thanks for the awesome review, Nicole! We're thrilled to hear you feel taken care of during your visits. Our team is dedicated to providing top-notch service, and it’s great to know you appreciate it. We look forward to seeing you for your next oil change!

October 23, 2024

I'm pleased with the service I have received. Everyone is very polite and do there job very we all. I do have a question when and how do you get rewards. I have taken my vehicle at least 2 or More

by pamelalujan55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Reliable Nissan responded

Hi Pamela, thanks for your kind words! We're glad you're happy with our service. Regarding rewards, they typically accumulate after qualifying visits. You should see them applied to your account soon. If you have any more questions, feel free to ask!

October 23, 2024

Good customer service and things well explained by my service advisor, will bring my car back More

by slafaye27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Reliable Nissan responded

Thanks for the awesome review! We're thrilled to hear you had a great experience with our customer service and that everything was clearly explained. We look forward to seeing you and your car again soon!

October 22, 2024

Quick service and very professional. Got me in and out about as fast as could be expected. More

by T Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Reliable Nissan responded

Thanks! We’re thrilled to hear you had a quick and professional experience with us. Our team always strives to provide efficient service, and it’s great to know we hit the mark for you. We look forward to your next visit!

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