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Reliable Nissan - Service Center

Albuquerque, NM

4.1
621 Reviews
Call Service Center (505) 715-5905

621 Reviews of Reliable Nissan - Service Center

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June 02, 2024

Service team members were able to get the work done on the time frame that was given. More

by Tonmaldon51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pedroncelli
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your positive feedback! We're glad to hear that our service team met your timeframe and got the work done efficiently. We strive to provide timely and reliable service, and your satisfaction means a lot to us. If you need anything else in the future, please don’t hesitate to reach out!

June 02, 2024

Nice people service ok Abdul is the best ever. New car still not fixed yet. More

by NYTROB22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your feedback! We're thrilled to hear you had a great experience with Abdul—he truly is a valuable member of our team. We're sorry to hear that your new car is still not fixed. Please reach out to us so we can address any outstanding issues and ensure your complete satisfaction. Your experience is important to us!

June 02, 2024

This service dept. is dependable and fast. They explain everything in detail and they do not try to up-sell you anything that is not necessary. More

by WJH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Mendoza
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your wonderful review! We're glad to hear that you found our service department dependable and efficient. Our team strives to provide clear explanations and ensure our customers only receive necessary services. We appreciate your trust in us and look forward to assisting you again in the future!

June 01, 2024

Very helpful. Kept me aware of the progress of the progress of the repairs. Would recommend them to others. More

by BAILLYLITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua McCraken
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that you found our team helpful and that you were kept informed throughout the repair process. Your recommendation means a lot to us, and we're here to assist you anytime you need. Thank you for choosing us!

June 01, 2024

My grandma likes Abdul 😂 and will only work with him. To each their own x More

by elaredorose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Reliable Nissan responded

Thank you for sharing your thoughts! We're glad to hear that your grandma has a positive experience with Abdul. We appreciate loyal customers like her, and we're here to provide the best service possible. If there's anything else we can do for you or your grandma, just let us know!

June 01, 2024

I’ve always liked this dealership. The customer service is great. But why did you move service to the garage? It was much more comfortable inside. Not only for the customer but also More

by newmexicoland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh not Steve
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your loyalty and positive feedback about our customer service! We truly appreciate your support. We understand your concerns about the service area relocation. The move to the garage was made to enhance our operational efficiency and provide better service overall. However, we value your comfort and feedback, and we'll take your comments into consideration as we continue to improve our service experience. If you have any further suggestions or concerns, please feel free to reach out to us!

June 01, 2024

Even though I was 15 minutes late, oil change was done efficiently. My dealer Abdul is always nuce More

by VANGIECALABAZA
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My guy who took my car in and put my little part in in my car, Damian Perez
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June 01, 2024

Clean, the staff is very nice and the team was great. Loved the service they provided on my car More

by ZULYG226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco
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May 31, 2024

My service manager was prompt with making sure to give updates on the service and was able to leave quicker thank expected! He was very knowledgeable as well thank you! More

by Debra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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May 30, 2024

Seems like the extended warranty is very expensive for what it’s good for but did t cover the issue of our lock switch falling into the door. More

by ALDIGHIERIJODY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dereck
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