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Reliable Nissan - Service Center

Albuquerque, NM

4.1
621 Reviews
Call Service Center (505) 715-5905

621 Reviews of Reliable Nissan - Service Center

Sort by
June 07, 2024

Always get a up sale of several things wrong with my car and numerous phone calls of wanting to buy my Altima More

by mmdeadline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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June 07, 2024

Ridiculously high prices. $5000 to fix an actuator in door and ac line. $200 to do a diagnostic when i already advised what we were needing fixed from a previous visit and sam More

by AMBERLOVESHEARSES
Recommend Dealer
No
Employees Worked With
Na
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June 07, 2024

Was very happy with my oil change I wil definitely be taking it back again More

by LYNETTE.TAFOYABARRAZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your positive feedback! We're thrilled to hear that you were happy with your oil change. We look forward to welcoming you back for your next service! If you have any questions or need assistance in the future, don't hesitate to reach out.

June 07, 2024

Make an appointment! They are super busy so I wouldn’t expect constant communication but they will reply if you leave a message. Overall very professional and knowledgeab More

by nursepanteah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh McCracken
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your understanding and kind words! We appreciate your patience and are glad to hear that you found our team professional and knowledgeable. Making an appointment is a great tip for others! If you have any further questions or need assistance, feel free to reach out anytime. We look forward to serving you again!

June 07, 2024

They were persistent in me getting the car car I wanted. They never gave up. More

by jessicaramirez745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your kind words! We’re glad to hear that our team was persistent in helping you find the car you wanted. Your satisfaction is our priority, and we’re here to assist you whenever you need. Enjoy your new vehicle!

June 07, 2024

I dropped off my car fairly early. I was met with prompt , friendly and courteous staff. Would highly recommend servicing your vehicles at Reliable. More

by MESTIZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Salazar
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you had a prompt and friendly experience with our staff. Your recommendation means a lot to us! If you need any further assistance or have any questions, feel free to reach out. We look forward to serving you again!

June 07, 2024

Josh is awesome. Alway reliable and ready to help. He makes it easy to understand the process of the situation. More

by sonmarisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're so glad to hear that Josh provided you with such reliable and helpful service. He truly goes above and beyond to ensure our customers understand the process. We appreciate your feedback and look forward to assisting you again in the future!

June 07, 2024

Direct to the point communication. Courteous service writers. Clean waiting room, plenty of coffee galore More

by cunejo.thadd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're glad you appreciated our direct communication and courteous service writers. It's great to hear you enjoyed the clean waiting room and the coffee—we aim to keep our customers comfortable! If there's anything else we can do for you or if you have any further feedback, just let us know.

June 06, 2024

The service agents are very courteous, and keep customers abreast of the status of their vehicles being serviced. More

by JSR668592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Reliable Nissan responded

Thank you for your kind words! We’re glad to hear that our service agents are providing courteous and informative support. Keeping our customers updated on their vehicle status is a top priority for us. We appreciate your feedback and look forward to serving you again!

June 06, 2024

I've been going to Reliable fir service for 6 yrs. They keep changing the system. Very confusing for me, as an old person. More

by MSAMYCUTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Reliable Nissan responded

Thank you for being a loyal customer for six years! We appreciate your feedback about the changes in our system. We understand that updates can be confusing, and we’re committed to making your experience as smooth as possible. If you ever have questions or need assistance, please don’t hesitate to reach out to our team. We’re here to help!

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