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Reliable Nissan - Service Center

Albuquerque, NM

4.1
620 Reviews
Call Service Center (505) 715-5905

620 Reviews of Reliable Nissan - Service Center

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July 30, 2024

Very nice people and very helpful and respectful people iseck really kept I touch with me the whole time thank you for your service More

by VINCEVALDERDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're so glad to hear that you had a positive experience with our team, especially with Iseck keeping in touch throughout the process. We truly appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us!

July 29, 2024

Service personnel were very nice. Fluid levels were not checked and oil spilled on valve cover was not wiped. More

by Altima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for sharing your feedback. We’re glad to hear you found our service personnel nice. However, we sincerely apologize for the oversight with the fluid levels and the oil spill. This is certainly not the level of service we aim to provide. Please contact us so we can address these issues and make it right. We value your business and appreciate your understanding.

July 27, 2024

Anytime I have been to this dealership to buy a car or for services everyone has been friendly and responsive to phone calls. I would recommend to friends and family More

by DORISNEGREIROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
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Nov 08, 2024 -

Reliable Nissan responded

Thank you so much for your kind words and recommendation! We're thrilled to hear that our team has consistently provided you with friendly and responsive service, whether for a new car or maintenance needs. Your support means a lot to us, and we look forward to helping both you and your friends and family in the future.

July 27, 2024

The reliable Nissan team were courteous and professional. I took my armada in because of a Low tire reading that continued to pop up. The mitigated the problem. Unfortunately a service team member put too m More

by RDBUSG21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your experience with us. We’re glad to hear that our team was courteous and professional, addressing your tire issue promptly. We apologize for the mishap with the glove compartment, but we’re pleased that our manager was able to resolve it quickly with a replacement. Your satisfaction is our top priority, and we appreciate your patience and understanding. Please let us know if there’s anything more we can do for you!

July 27, 2024

Mr. Isaac Moya went above and beyond to make sure that my experience there was great!! Mr. Moya is a great asset to your company. More

by PLY300ZX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for sharing your experience with us! We're delighted to hear that Isaac went above and beyond to make your visit exceptional. We’re lucky to have him on our team, and your recognition of his dedication means a lot. We'll be sure to pass along your kind words. If there’s anything more we can do for you, don’t hesitate to reach out.

July 26, 2024

Take my pathfinder for a noise breaks they just cleaned but still make a loud noise, they don’t fix the problem More

by mariajacobo691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Montoya
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July 26, 2024

Did not resolve issue with car. Car was taken to an independent repair company and they charged 150$ compared to the 550$ the service department wanted to charge More

by cookienora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
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July 26, 2024

Professional service, clean areas where customers can see. Coffee and snacks are a nice touch. Very busy service dept. Shows a lot of customers are happy with the service. More

by clritterii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Reliable Nissan responded

Thank you for the great feedback! We're glad you appreciated the professionalism and the clean areas, as well as the coffee and snacks. It’s wonderful to hear that our busy service department reflects the satisfaction of our customers. We look forward to continuing to serve you!

July 26, 2024

Issac in the service department was so awesome and hopeful. Issac gave great customer service. More

by LETITSNOW681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issac
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that Isaac provided you with great customer service. He truly goes above and beyond to assist our customers, and we're glad you had such a positive experience. We look forward to serving you again!

July 25, 2024

Worst dealership will never return there in sales dept did go above and help us get into a car and service dept no communication More

by joeae20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Sorensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Vigil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service write. The only girl
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Aug 05, 2024 -

Reliable Nissan responded

Thank you for sharing your experience with us. We apologize for any lack of communication and for not meeting your expectations. Your feedback is important, and we strive to improve our services. Please reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com at your earliest convenience to discuss your experience further.

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