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This rating includes all service center reviews, with more weight given to recent reviews.
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620 Reviews of Reliable Nissan - Service Center
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August 06, 2024
Great and polite service. Service took one hour. Was very pleased. Everyone I met that worked there were very friendly and had nice smiles on their faces. Service took one hour. Was very pleased. Everyone I met that worked there were very friendly and had nice smiles on their faces. More
by jblexus
Verified Customer
August 04, 2024
Very accommodating to my needs when I go in. Usually takes one day to complete. Usually takes one day to complete. More
by debdonny
Employees Worked With
August 04, 2024
Service was completed quickly and service technician called to let me know the car was completed. called to let me know the car was completed. More
by JW1115560
Employees Worked With
August 04, 2024
Reliable has had a hard time maintaining a good quality workforce, with a Customer focused staff. I came in to get some Recall work done on my vehicle to find out you had not ordered the party in. so now I workforce, with a Customer focused staff. I came in to get some Recall work done on my vehicle to find out you had not ordered the party in. so now I have to bring the vehicle back while you bring the part in and then do a computer update on the system. Would have been nice to have had you ordered the part first since you knew what I was coming to have done. As for the staff they are very courteous and seem to try to want to do the right thing. More
by Flash
Employees Worked With
August 03, 2024
Havent heard anything about my recall since I got my Truck .I have asked 3 times with little to no response Truck .I have asked 3 times with little to no response More
by dhalmen67
Employees Worked With
August 03, 2024
Ramon was very polite and helpful. Great service center. Would definitely recommend shopping and servicing here Great service center. Would definitely recommend shopping and servicing here More
by BRATHURS2121
Employees Worked With
August 03, 2024
Service center is apparently to busy when I tried talking to sevice advisors about the issues we were experiencing with our vehicle we were rushed and not heard I had to clarify multiple times what the vehic to sevice advisors about the issues we were experiencing with our vehicle we were rushed and not heard I had to clarify multiple times what the vehicle was in for and felt like they just wanted me to go away we picked up the vehicle after 3 days and they stated they couldn't find anything wrong More
by STURGILL47
Employees Worked With
Ramon?
August 03, 2024
Service advisors I dealt with on 7/31 were horrible. I had to call several times to get updates on my car with no response. Finally called the service mgr and he told me my service advisor Ramon was out I had to call several times to get updates on my car with no response. Finally called the service mgr and he told me my service advisor Ramon was out sick and that the computers were down which delayed work. So why didn’t I get a call with any of this information?? Totally unacceptable customer service. And so I missed work another day so the work could be completed. And again I had to be the one calling for updates. Why such a lack of communication. Also was informed that I had told the female who checked me in that I had said I did not need to be called; that was a lie. Why would I not want to know the status on my car? That was wrong on so many levels. More
by MCOOKA21
Employees Worked With
August 03, 2024
When I arrived Briana S. was on the phone. I spoke with another advisor a young man and told him I had an appointment at 1:00. He took my info and got things rolling. My vehi was on the phone. I spoke with another advisor a young man and told him I had an appointment at 1:00. He took my info and got things rolling. My vehicle only needed a bolt installed on the rear bumper, which I believe should have not taken very long. I was there for over an hour. I also believe that Briana and the young male advisor could work on their customer service skills. They need to pay more attention to their customers. More
by Mikey
Employees Worked With
Briana
