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Reliable Nissan - Service Center

Albuquerque, NM

4.1
997 Reviews

997 Reviews of Reliable Nissan - Service Center

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June 04, 2025

It went well, did an oil change and detail. I don't have any washer fluid though and I don't know why. I had it when I went More

by falanduran_12
Recommend Dealer
Yes
Jun 05, 2025 -

Reliable Nissan responded

Thanks for your feedback! We’re glad to hear your oil change and detailing went well. We’ll look into the washer fluid situation to ensure it doesn’t happen again. Your experience matters to us, and we appreciate your support!

June 04, 2025

Scheduling was easy with possible dates and times. Good communication with me while I was in the waiting room. More

by kwhite24601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Reliable Nissan responded

Thanks for the great feedback! We’re glad to hear you found scheduling easy and appreciated our communication. Your experience is important to us, and we look forward to serving you again!

June 04, 2025

This time they were courteous and friendly. Very efficient and knowledgeable. Wait time was okay. More

by krsr1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Reliable Nissan responded

Thank you! We’re thrilled to hear about your positive experience. Our team strives to provide friendly and efficient service, and it’s great to know we hit the mark. We appreciate your feedback and look forward to serving you again!

June 03, 2025

Ramon did everything he could to make a hard situation as easy as possible. He went above and beyond where he could. More

by lisamata100309
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni in the rental car area was awesome
Jun 09, 2025 -

Reliable Nissan responded

We're really glad to hear that Ramon was able to step up and provide the kind of support that made a tough situation a little easier for you. Going above and beyond is something we strive for, and it's great to know Ramon delivered that level of care. If there's ever anything more you’d like to share or discuss, please feel free to reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

June 03, 2025

Since I’ve bought my car I’ve had multiple conflicts. So it’s frustrating. More

by AMANDALU081990
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Esparza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey
Jun 09, 2025 -

Reliable Nissan responded

We understand how frustrating it can be when things don’t go as expected, especially after purchasing a vehicle. Please feel free to reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com so we can better understand what’s happened and work toward a resolution that feels right for you.

June 03, 2025

I really like Reliable Nissan. They are professional and courteous. And get things done in a timely manner. More

by hunterotto1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback, Hunter! We're thrilled to hear you had a great experience with our team. Timeliness and professionalism are what we strive for, and it’s great to know we hit the mark for you. Looking forward to serving you again!

June 03, 2025

Ramon is always awesome. The service I get is always good. I'm happy with all the amazing service. More

by gigiafoley21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Stevens
Jun 05, 2025 -

Reliable Nissan responded

We’re thrilled to hear about your positive experience with Ramon! Our team strives to provide exceptional service, and it’s great to know we’re hitting the mark. Thank you for your kind words and support!

June 02, 2025

Thanks for provide road assistant number I call and send tow for mi frontier tjhanks More

by JAROCH2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Robey, Marissa Ruiz
Jun 05, 2025 -

Reliable Nissan responded

We’re thrilled to hear that our road assistance service was helpful for you! Your safety and satisfaction are our top priorities. If you ever need anything else, just let us know. Safe travels!

June 02, 2025

Great customer service, service done in a timely manner and great work was done with my vehicle More

by mattyo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Art Ortega, Marissa Ruiz
Jun 05, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had such a positive experience with our team. Providing timely and high-quality service is our priority. We appreciate your feedback and look forward to serving you again!

June 02, 2025

Excellent customer service from Ramon! I’m glad to see the service department is under new management. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Reliable Nissan responded

Thank you for the great feedback! We're glad to hear you had an excellent experience with Ramon and are pleased with the new management in the service department. We appreciate your support!