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Reliable Nissan - Service Center

Albuquerque, NM

4.1
857 Reviews

857 Reviews of Reliable Nissan - Service Center

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April 07, 2025

I was waiting 2 hours for an oil change. He stated that he called me, but I didn’t receive a call. At the beginning I said I would be in the waiting area, he should’ve gone in to look for me More

by lvbabyblankets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Reliable Nissan responded

Thank you for your feedback. We apologize for the wait and any communication issues. We’re always looking to improve our service and will address your concerns with our team to enhance the customer experience. We appreciate your understanding and hope to serve you better next time!

April 07, 2025

Agradecida mucho a Ramón y a su personal por brindarle un excelente servicio a mi auto y dando solución a los problemas encontrados de manera inmediata More

by limongirosa8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Reliable Nissan responded

¡Gracias por tus fantásticos comentarios! Nos alegra saber que Ramón y el equipo cuidaron de tu auto y resolvieron los problemas rápidamente. Tu satisfacción es nuestra prioridad, y apreciamos tu apoyo.

April 07, 2025

Great job thank you guys are doing great very professional on time, I feel welcomed all the time thank you More

by enrinava1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback! We’re thrilled to hear you feel welcomed and appreciated our professionalism. Your support motivates us to keep delivering great experiences. Looking forward to seeing you again!

April 06, 2025

There was a lack of communication regarding my vehicle. No one seemed to know when my vehicle would be ready until I showed up in-person. They had my car there for two entire days. More

by freemanbrowniii
Recommend Dealer
No
Employees Worked With
Nick
Apr 07, 2025 -

Reliable Nissan responded

Clear communication is a priority for us, and we understand how important it is to stay informed about your vehicle's status. If you’d like to discuss your experience further, please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com.

April 06, 2025

Reliable iNissan is a great place to buy car and get services, they are helpful, fast and accurate in their car knowledge. The staff has great customer service. More

by SAMUDIOROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Reliable Nissan responded

Thank you! We're thrilled to hear you had a great experience with us. Our team works hard to provide reliable service and expertise, so it's wonderful to know you appreciated it. We look forward to assisting you again in the future!

April 05, 2025

Service writer was great. BUT I was told my vehicle fluids would be checked and refilled if needed during the 30,000 mile maintenance which was not done. Also, I was told my More

by KLADYKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Reliable Nissan responded

We understand the importance of having your vehicle fluids checked and vacuumed during maintenance. To address your concerns further, please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com.

April 04, 2025

Kind, friendly, and corrected any issues Made it easy, and quick. Also made updates in a timely manner More

by RA.FONG
Recommend Dealer
Yes
Employees Worked With
David Barrera
Apr 07, 2025 -

Reliable Nissan responded

Thank you! We're thrilled to hear you had a positive experience. Our team is dedicated to providing timely and friendly service, and your feedback means a lot to us. We look forward to assisting you again in the future!

April 04, 2025

Dylan, my Service Writer Was very helpful, courteous, and very kind. I needed help. He helped me immediately and got me in as soon as possible. My repairs went as quick as possible and I am very satisfi More

by VROCKWELL1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan luculano
Apr 07, 2025 -

Reliable Nissan responded

Thank you! We're thrilled to hear about your positive experience with Dylan. Our team is dedicated to providing prompt and friendly service, and it’s great to know we met your expectations. We look forward to assisting you again in the future!

April 03, 2025

Vehicle done on time service manager very courteous. Was asked by several others if I was being helped More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Reliable Nissan responded

Thank you for your feedback! We're so glad to hear that your vehicle was completed on time and that the service manager was courteous. It's great to know that our team was attentive and made sure you were well taken care of. We truly appreciate your support and look forward to assisting you again!

April 02, 2025

It was fast! The employees are very friendly. I trust them and highly recommend them More

by ODALYSSAIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
Apr 03, 2025 -

Reliable Nissan responded

Odalys, thank you for your fantastic review! We're thrilled to hear you had a speedy experience with our friendly team. Your trust and recommendation mean a lot to us. Looking forward to serving you again soon!

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