Reliable Mazda
Springfield, MO
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Showing 32 reviews
Completely Dishonest and Deceitful The sales manager is possibly the most dishonorable and dishonest man I've ever met. After presenting us with a ridiculous offer we spent hours negoti The sales manager is possibly the most dishonorable and dishonest man I've ever met. After presenting us with a ridiculous offer we spent hours negotiating the offer for the trade in and the sales price. Unbeknownst to the sales manager I had looked at the price they were advertising online prior to the negotiation. After their last "final" offer on day one it still wasn't to the online price. I gave them another day, they called and offered another price, still higher than they were advertising online. On day three when I went in and asked why we weren't offered his dealerships online price for the exact same car, he straight up lied and said it had been changed that day, when I showed proof that it had been that price all along he straight up denied it, eventually claiming he must have read it wrong. Yet even after all that he still refused to apologize for lying about the "lowest possible offer." In fact, he told us the higher price (not the lower price offered online) was forcing him to take a loss on the car. The salesman was great, but his manager who is in charge of the final price, cannot be trusted. If you're set on buying a Mazda then I'd suggest doing it at a different dealership. Remember, you're not just buying a car, you're buying a relationship with the dealership for the life of the car. Do you want a relationship with someone that will lie to your face? More
What a joke First of all, the car I wanted was advertised for 1000$ less on the website than they were really selling it for. This should have been enough to soho First of all, the car I wanted was advertised for 1000$ less on the website than they were really selling it for. This should have been enough to soho me away but I was stupid and really wanted this car in this car. Anyways, my brand new car had a ding and paint chipped and Reliable Mazda acted like they had no idea it was there. I live 3 hours away and they told me to just come back later to get it fixed. When I came back, they did not fill my car with gas or anything like they said they would. After wasting an entire day and tank of gas, I came to the realization that they did a half-done job at fixing the ding, and did not repair the chipped paint at all. All in all, Reliable Mazda is completely unreliable. More