Reliable Mazda

Yay for new car/great service! We just brought home our dream car, a 2016 Mazda cx5 last weekend and couldn't be happier! With being a young couple with little credit, it was defini We just brought home our dream car, a 2016 Mazda cx5 last weekend and couldn't be happier! With being a young couple with little credit, it was definitely a challenge to find us an acceptable deal that wasn't going to kill us in interest, but everyone at Reliable Mazda did an exceptional job to make sure we were driving home in the vehicle we fell in love with! Ben and Mark did an excellent job helping us pick the right car and explaining everything to us. Aaron, Russell, and Kelly were absolutely phenomenal in finding us a good deal. We definitely recommend this dealership to anyone! More

Excellent Trading in a vehicle is a breeze at their used car portion of the Reliable dealership. William and Scott were excellent with helping me through the pr Trading in a vehicle is a breeze at their used car portion of the Reliable dealership. William and Scott were excellent with helping me through the process. My only complaint was having to drive 2 hours back there 2 weeks later to get my second key programmed and being treated like a child by the service department. I was late and I accept the fact I should have left earlier but I told them when I made the appointment I might be late because of the drive and a dental appointment beforehand. They said that'd be fine. I get there and the guy tells me to reschedule. Obviously upset I turn around and go to leave. As I get in my car the service guy comes up to mr and berates me by saying I was acting like a child then tells me he'd "try" to fit my car in just no guarantees. I got my key 2 hours later and left. I will deal with the dealership portion time and time again but the service department will never get a dime from me. More

A Great Service Experience I have been a "car" guy all of my life. I turned 70 this year and have owned 38 cars up to this point, most of them European. I was introduced to the I have been a "car" guy all of my life. I turned 70 this year and have owned 38 cars up to this point, most of them European. I was introduced to the "Mazda Experience" late in life when we purchased a 2009 Mazda 6 for my wife at Reliable Mazda. When I realized that a Japanese car could be fun to drive I eventually purchased a new 2014 Mazda 6, and really fell in love with the car. My only regret was that I didn't get the Technology Package on that car. So I talked my wife into letting me trade her car in on a new 2015 Mazda 6 with the Technology Package, gave her my 2014 and kept the 2015 as my ride! She is a very understanding woman! Recently I was tempted to consider a trade on my car for a used Jaguar XF sedan with just 6,000 miles on the odometer. I drove 125 miles to check out the car. I drove it on the highway and in town quite extensively, and realized that the Jaguar was just not as MUCH FUN TO DRIVE as my Mazda! Yes, it was a superb car, with a nice ride, good steering, looks, inside and out, but it just did not have the "athleticism" of my Mazda, I realized I really did not want to give up my car! I think the only way I could enjoy driving any more, would be to trade my Meteor Grey Mazda 6GT in on a new Meteor Gray MX-5 Miata GT. Now that sounds kind of exciting, except my two small dogs would miss the back seat! On the way back from that trip my BSM system went on the fritz and so I took it in to the great techs. at Reliable Mazda, and Dan got me back on the road in great shape with all systems go once again! Bravo Mazda for making such a great automobile, and for the quality care you provide through dealers such as Reliable Mazda! Michael A. Lomax, owner LOMAX CLASSIC Springfield, MO More

Excellent Car Buying Experience! Ben Bowden, Sales Associate, made the process go so smoothly & everyone was so professional, courteous and helpful. It was a pleasure to work with ev Ben Bowden, Sales Associate, made the process go so smoothly & everyone was so professional, courteous and helpful. It was a pleasure to work with everyone. More

Refreshing experience What impressed me the most about Reliable's Mazda group is their whole approach to selling cars. Instead of pressure to make a sale, they seem more ge What impressed me the most about Reliable's Mazda group is their whole approach to selling cars. Instead of pressure to make a sale, they seem more genuinely concerned about you finding exactly what you're looking for. After several test drives in different models and trim levels along with having all my questions answered, I knew that the 2016 CX-5 AWD was the perfect fit for me. My sales tech Darrell Lane, made the entire process right down to closing the deal an easy and enjoyable one. I would even go so far as to say that he made it fun. More

above expectations I've lived in spfld for over 20 years and have heard about reliable and their poor reputation. I wanted a mazda 3 and thought I would give them a try I've lived in spfld for over 20 years and have heard about reliable and their poor reputation. I wanted a mazda 3 and thought I would give them a try. All I can say is awesome. Sales dept was amazing. No pressure. Helpful. and hard working. Got me the amount I asked for my trade and then got me into the car I wanted. Darrell , Erin and Aleshia ( in finance ), what an team ! Will definitely recommend 100%. More

First-Rate Staff helped make the Car-Buying experience FUN! From the moment I stepped on the lot and was greeted by Ben Bowden to the time I put my signature on the agreement, the professionalism was fantastic! From the moment I stepped on the lot and was greeted by Ben Bowden to the time I put my signature on the agreement, the professionalism was fantastic! Buying a new vehicle, which is a once-in-10-years practice for folks like myself, can be a stressful process. The staff at Reliable made it easy and fun. I appreciate the effort they put forth to make the entire experience a good one. Let this trustworthy group do the hard work and sit back and enjoy the ride! Thanks guys! More

First Time Buyer I am a first time car buyer and they never tried to force me into anything I didn't want. They listened to what I was looking for and put me in exactl I am a first time car buyer and they never tried to force me into anything I didn't want. They listened to what I was looking for and put me in exactly what I asked for. They were able to get me an excellent interest rate on a loan even though I did not have much credit history. More

Customer for Life! I have used Reliable Imports to buy my last two cars, and have had nothing but positive experiences from the purchase through all scheduled service an I have used Reliable Imports to buy my last two cars, and have had nothing but positive experiences from the purchase through all scheduled service and maintenance for the life of my vehicles. The facility is very nice and clean, the inventory is extensive, and the sales representatives are knowledgeable and professional. Chris went out of his way to find the best car for me, for a great price. I won't be going anywhere else to buy my cars in the future! More