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Reliable Lexus

Springfield, MO

5.0
943 Reviews

3521 East Sunshine Street

Springfield, MO

65809

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Showing 943 reviews

March 01, 2025

Everything was great and you have a great team here at Reliable Lexus. We met Corey on the lot and he was able to get us set up with a new ES. Hopped in the car with Mark and he showed us too much informa More

by Tazdancr
Recommend Dealer
Yes
Employees Worked With
Correy Irwin and Mark Dalangin
Mar 03, 2025 -

Reliable Lexus responded

Thank you for your wonderful feedback! We're so glad to hear that Corey and Mark made your experience at Reliable Lexus enjoyable. It’s great to know that Corey helped you find the perfect new ES and that Mark provided thorough information on the technology. We truly appreciate your kind words and look forward to serving you again!

March 01, 2025

Loved the experience and Mark and Drew L were super helped and great at explaining all the fun features of my new car! More

by Lirpalea14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Lindeman and Mark Dalangin
Mar 03, 2025 -

Reliable Lexus responded

Thank you for your feedback! We're so glad to hear that Mark and Drew made your experience enjoyable and helped you understand all the fun features of your new car. We truly appreciate your kind words and look forward to assisting you again in the future!

February 28, 2025

Amy was good to work with, we'd give her a 10 if we could! We sat with Mark and he showed us the basic of the tech features and showed us how everything works. More

by Reedrn2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Taras and Mark Dalangin
Mar 03, 2025 -

Reliable Lexus responded

We appreciate your kind words about Amy and Mark. It's great to hear that Amy was a pleasure to work with, and we're glad you felt so positively about your interaction with her. Additionally, we're pleased that Mark was able to effectively demonstrate the tech features of your vehicle, ensuring you feel comfortable and confident with its operation. Your satisfaction is our top priority, and we're grateful for your feedback.

February 28, 2025

Kery has sold multiple Lexus’s to us and he’s been great to work with every time. Mark also was able to cover a lot of new tech features that we’ve had. Thank you! More

by ken.caviness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella and Mark Dalangin
Mar 03, 2025 -

Reliable Lexus responded

We appreciate your kind words about Kery and Mark. It's great to hear that Kery has consistently provided excellent service during your multiple Lexus purchases, making each experience positive and enjoyable. Additionally, we're pleased that Mark was able to effectively explain the new tech features, ensuring you feel comfortable and confident with your vehicle's capabilities. Your satisfaction is our top priority, and we're grateful for your trust in our team. We look forward to continuing to serve you in the future.

February 26, 2025

Exceptional attention to detail, friendly and patient, knowledgeable with the product, overall a great experience with Drew Buchheit and your tech specialist Mark Dalangin. I’m extremely happy with the pr More

by stones1066
Recommend Dealer
Yes
Employees Worked With
Drew Buchheit and Mark Dalangin
Feb 27, 2025 -

Reliable Lexus responded

We are thrilled to hear that you had an exceptional experience with Drew and our tech specialist Mark. Their attention to detail, friendly demeanor, and patience are truly valued, and we're glad they could provide you with a comprehensive understanding of the product. It's wonderful that you felt extremely happy with the process, and we appreciate your kind words about our team's knowledge and professionalism. We strive to ensure that every interaction with our customers is positive and informative, and it's great to know that we met your expectations. Thank you for choosing us, and we look forward to serving you again in the future.

February 26, 2025

Mark has always been able to help me out with any tech questions I have had. I recently had issues with CarPlay and people couldn’t hear me on their end. He was able to find a software update that needed More

by glenda.l.blevins
Recommend Dealer
Yes
Employees Worked With
Mark Dalangin
Feb 27, 2025 -

Reliable Lexus responded

We are thrilled to hear about your positive experience with Mark, who has consistently been able to address your technical questions effectively. His ability to resolve your recent CarPlay issue by identifying a necessary software update is a testament to his expertise and dedication. We appreciate your kind words about Mark's work and are grateful to have him as part of our team. His commitment to ensuring that our customers receive the best possible service is truly valued, and we look forward to continuing to serve you with the same level of professionalism and care.

February 24, 2025

Very informative and very concise with how Mark explained the tech features. This is the first time we’ve purchased from Kery and he was very good. More

by jpato1208
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella, Mark Dalangin
Feb 25, 2025 -

Reliable Lexus responded

Thank you for your great review! We’re glad to hear that Mark was able to explain the tech features clearly and that your first experience with Kery was a positive one. We truly appreciate your feedback and look forward to helping you again in the future!

February 23, 2025

Had a very positive experience buying our pre-owned Lexus from Amy and the rest of the team! They worked hard to get us what we wanted and we are very happy! More

by Tad & Debbie
Recommend Dealer
Yes
Employees Worked With
Amy Taras
Feb 25, 2025 -

Reliable Lexus responded

Thank you for your wonderful review! We're so glad to hear that Amy and the team worked hard to get you the pre-owned Lexus you wanted and that you're very happy with your purchase. We truly appreciate your feedback and look forward to assisting you again in the future! Enjoy your new vehicle!

February 22, 2025

First time! !!! Very impressed by Kery and tech feature detail from Mark your tech specialist! More

by Leggskc
Recommend Dealer
Yes
Employees Worked With
Mark Dalangin, Kery Spinabella
Feb 24, 2025 -

Reliable Lexus responded

We're thrilled to hear that you were impressed during your first visit, especially with the tech feature details provided by Mark, your tech specialist. It's wonderful to know that Kerry also made a positive impact on your experience. We appreciate your kind words and are grateful for customers like you who recognize the dedication and expertise of our team members. Thank you for choosing us, and we look forward to serving you again in the future!

February 21, 2025

The whole thing has just been a really great experience for us. From buying the car with Chad to hopping in the car with Mark to go over the tech. This has probably been the best car buying experience we’v More

by kathertlein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dalangin and Mark Dalangin
Feb 24, 2025 -

Reliable Lexus responded

We're absolutely thrilled to hear that your entire experience with us has been truly exceptional, from purchasing the car with Chad to the technology walkthrough with Mark. It's wonderful to know that we've provided you with what you consider to be the best car buying experience you've ever had. We strive to make every interaction with us memorable and satisfying, and feedback like yours is incredibly rewarding. Thank you for choosing us and for sharing your heartfelt appreciation!

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