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Reliable Chevrolet - NM - Service Center
Albuquerque, NM
758 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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758 Reviews of Reliable Chevrolet - NM - Service Center
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May 18, 2017
Poor Service I dropped my brand new car to have collision repair. They took 9 days to complete a 5 hour job. They kept on telling me day after day that it would I dropped my brand new car to have collision repair. They took 9 days to complete a 5 hour job. They kept on telling me day after day that it would be ready and would always come up with an excuse as to why it wasn't ready yet. On top of that the body shop left multiple scratches all over my brand new car and tried to cover them up with a black permanent marker because my was black so I guess they didn't think I would notice it. Also they got a lot of sand/dirt stuck in the clear coat on the paint job they did. Don't take your car here if you want it to be done right, you think that they would be a little careful with a brand new car but they don't care and do horrible quality of work. More
by Laura Shafer
Employees Worked With
Collision
April 25, 2017
Continued Superior Performance The Reliable Chevrolet dealership is the finest dealership I have ever experienced! The service department is the reason for this statement. My servic The Reliable Chevrolet dealership is the finest dealership I have ever experienced! The service department is the reason for this statement. My service writer, Richard Difino is unparalleled! The absolute best there is! Totally honest and a true professional, he can be relied upon to make it happen and happen correctly, no matter the problem or issue! More
by Bob Burbridge
Employees Worked With
Richard Difino, David Baker
April 05, 2017
Best service I am so impressed with the service department. I called and was able to have my truck serviced the same day. The service was an absolute experience wi I am so impressed with the service department. I called and was able to have my truck serviced the same day. The service was an absolute experience with sick profession. Thank you so much, LeRoy Lameman More
by Old Navajo
Employees Worked With
Service advisor name Paul
March 31, 2017
Deceptive Scheduling for Service Scheduled an oil change on my vehicle on line. When I showed up 15 minutes early to my appointment, I was told it would take and hour and a half for Scheduled an oil change on my vehicle on line. When I showed up 15 minutes early to my appointment, I was told it would take and hour and a half for the oil change. I told the representative I thought that was an excessive amount of time to wait for a scheduled oil change. I was told the time I scheduled was only to speak to him and I had other vehicles waiting ahead of me. I told him this was now the second time I have had troubles with reliable chevrolet service. Last time, my car sat for over an hour because they neglected to let me know it was done. I have left numerous messages trying to speak with the service manager with no call back. More
by Driver 2014
Employees Worked With
Lilliana Loya, Richard Difino
March 27, 2017
Super great My experience was very good very accommodating and listened to what I needed and did just that Aaron was awesome and kept me informed regarding my ser My experience was very good very accommodating and listened to what I needed and did just that Aaron was awesome and kept me informed regarding my service needs. More
by s15089999
Employees Worked With
Aaron
January 28, 2017
Friendly Staff Aaron in the service department was very friendly and informative. Aaron took the time to notify us of any changes or delays to our service request. Aaron in the service department was very friendly and informative. Aaron took the time to notify us of any changes or delays to our service request. Reliable's courtesy service wash is also a plus! More
by Blade
Employees Worked With
Aaron Lang
January 19, 2017
In and out Great service!! They kept in touch with me the whole time. The mechanics and associates were very professional. Loaner vehicle was top rate. Zach Great service!! They kept in touch with me the whole time. The mechanics and associates were very professional. Loaner vehicle was top rate. Zach - Albq. More
by Zachtrax
Employees Worked With
Jim - Service department
January 17, 2017
Outstanding Service Quick, thorough, timely service ... highly professional, outstanding customer service. Promptly checked in for my appointment for routine service, tol Quick, thorough, timely service ... highly professional, outstanding customer service. Promptly checked in for my appointment for routine service, told exactly what would be done, and given an accurate pick up time. Friendly, professional, and courteous! More
by Corrales Bob
Employees Worked With
Jim Allen, Service Consultant
December 21, 2016
Warranty Work and Service Took my Chevy Sonic in for Warrenty work and Aaron Lang did an awesome job! Very curtious and professional! Great customer services, I have purchased Took my Chevy Sonic in for Warrenty work and Aaron Lang did an awesome job! Very curtious and professional! Great customer services, I have purchased 4 vehicles Reliable!!! More
by GaryOandNoel
Employees Worked With
Aaron Lang
December 09, 2016
BEST SERVICE EVER I made the mistake of going to Walmart one time instead of the dealer for an oil change. The service man did not put the oil cap back on my engine and I made the mistake of going to Walmart one time instead of the dealer for an oil change. The service man did not put the oil cap back on my engine and the engine burned out. Richard DiFino is amazing. The service I received from Reliable was outstanding. I will always use this service center exclusively For my repairs. The staff is great and they all compliment each other. More
by Clareenb
Employees Worked With
Richard Difino
