Reliable Chevrolet - NM - Service Center

Although I have no issues with the new Service Advisors and no issues on this current visit other than the wait time. I am still upset over not being reimbursed for an $800 rental I had to get due to the S and no issues on this current visit other than the wait time. I am still upset over not being reimbursed for an $800 rental I had to get due to the Service Advisor at the time being COMPLETELY incompetent. Don Poling , (Service Director) promised me I would be reimbursed since he was new and was not in the system to request the rental from Entwrprise. Dealing with Patricia Charles (Service Relations Manager) is a complete joke, all she does is have someone else call you only to be told they can't help you. The GM has absolutely no interest in Customer service and it shows. The only reason I continue to go to this dealership is because I have free oil changes for a year, outside of that I will not trust this place with any other vehicle needs whether it be service or sales. I will continue to advise friends and family against dealing with this dealership on any level. More

Reliable,informative, trustworthy, the wait time was perfect, I didn’t have to wait.also the service team was considerate. perfect, I didn’t have to wait.also the service team was considerate. More

service department said 5-7 days for just a dx when provided error code, car was there for 3 weeks for emission only provided error code, car was there for 3 weeks for emission only More

Nice place, but took 2 hours wait for lof. Should not take more than 35 mins. Should not take more than 35 mins. More

I was charged much more that the estimate I was given. I was also charged the diagnostic fee which I was told would be applied to the charge of repairs but was not. I was also charged the diagnostic fee which I was told would be applied to the charge of repairs but was not. More

Reliable chevrolet has a new service director and the service department is really good now! If you have previously had your auto serviced there and were unhappy, try again. The service department has service department is really good now! If you have previously had your auto serviced there and were unhappy, try again. The service department has turned a corner and is now customer focused, courteous, and has earned my trust! More

They have made it very easy to come in and get the service done on my car that I need. service done on my car that I need. More

Overpriced. Won’t fix issues they caused. Lost my key lock to my wheels. Says it’s in my car and it isn’t. Won’t fix issues they caused. Lost my key lock to my wheels. Says it’s in my car and it isn’t. More

The dealership did not have a part I scheduled service for and they failed to inform me before my appointment time. My visit felt like a waste of time. I spoke to 3 different people and they all had a dif for and they failed to inform me before my appointment time. My visit felt like a waste of time. I spoke to 3 different people and they all had a different story about it. Very confusing and uncoordinated service and communication. More