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Reliable Chevrolet - NM - Service Center
Albuquerque, NM
758 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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758 Reviews of Reliable Chevrolet - NM - Service Center
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May 31, 2018
Service department dishonest Took in my one year old Chevy Silverado Pickup for service. Was told that all four tires should be replaced immediately as well as brake pads, brake Took in my one year old Chevy Silverado Pickup for service. Was told that all four tires should be replaced immediately as well as brake pads, brake linings, and brake rotor. I had made an appt in advance to speak to manager and service manager. Set there for 2 1/2 hours before my questions were addressed. Never did see the service manager as they were having a party for him and was unavailable. The next day I took my truck to an independent trustworthy car repair and learned the brakes were nowhere near needing replacement. Sales experience a year ago at Reliable went well - Service department is laughable. I will never recommend this dealership to anyone. They are dishonest and the sales department backs up the service dept to bring in more money. Avoid this disreputable dealership at all costs. More
by chevygal
Employees Worked With
Tyler Wagner
May 11, 2018
Service dept. Was great and that because of Richard Defino. RICHARD Delfino had been my customer representative for year and he is the main I have come back to Reliable Chevrolet to by buy my vehicles and to ge RICHARD Delfino had been my customer representative for year and he is the main I have come back to Reliable Chevrolet to by buy my vehicles and to get them service there. More
by Ciff62
Employees Worked With
Richard Difino
March 30, 2018
I'm not alone in my opinion. I've always had excellent service when I scheduled my service with Rich DiFino. Sometimes in the past when Rich wasn't available and I took pot luck i I've always had excellent service when I scheduled my service with Rich DiFino. Sometimes in the past when Rich wasn't available and I took pot luck in the service department, commitments weren't always kept and in some cases the work requested wasn't done. Anytime I've scheduled through Rich everything was always handled to my satisfaction. Keep up the good work Rich. More
by Bob04
Employees Worked With
Richard Difino
March 02, 2018
Great Service! I want to thank Richard Difino and his team for the great service they provided on my Chevy van. I waited while they serviced my van in a comfortable I want to thank Richard Difino and his team for the great service they provided on my Chevy van. I waited while they serviced my van in a comfortable environment and was informed of their progress. The van is running better than ever! Thanks! More
by AMRG
Employees Worked With
Richard Difino
February 15, 2018
Richard Difino represents Reliable very well Richard Difino is friendly and very helpful and does not try to sell repairs that are not required as I have experienced with other service personnel. Richard Difino is friendly and very helpful and does not try to sell repairs that are not required as I have experienced with other service personnel. More
by gll1950
Employees Worked With
Richard Difino
February 03, 2018
Great service. Great service advisor. Richard Defino has been my service advisor for over 10 years at Reliable. He oversees both my Silverado and Corvette Z06. Richard is a true car guy! Richard Defino has been my service advisor for over 10 years at Reliable. He oversees both my Silverado and Corvette Z06. Richard is a true car guy! He is thorough, friendly, and cares about my experience at the dealer. He has my complete trust and will continue to do so. More
by jim
Employees Worked With
Richard Difino
January 19, 2018
Richard Defino is the best. I have been coming to Reliable for 15 or so years....and during that time I have never had a bad experience with Rich Difino. He has always been prof I have been coming to Reliable for 15 or so years....and during that time I have never had a bad experience with Rich Difino. He has always been professional and respectful, and he also knows his profession: the ability to take information from owners, handle situations and if he cannot he knows whom to call for additional advice. Not once in all the years have I ever been mislead. On several occasions I have witnessed irate customers who were so disrespectful to Rich I would have lost it. BUT Rich let the person calm down and again began to speak to the customer. On these occasions they were blaming Rich for the mechanical problems on their truck/car. It is interesting that Rich is there to fix the situation. I for one continue to come to Reliable because of Rich Difino. More
by apple
Employees Worked With
Richard Difino
January 10, 2018
Electrical problem After taking my Astros van to another Mechanic who was unable to find my problem. I was blown away how quickly and affordable the repairs were taken c After taking my Astros van to another Mechanic who was unable to find my problem. I was blown away how quickly and affordable the repairs were taken care of. Great waiting room. More
by electrodata
Employees Worked With
JC Ogborn
January 09, 2018
Great service department We’ve been taking our cars to Reliable Chevrolet Service Department for 8 years. We’ve always had excellent service from Rich Difino and the mechanics We’ve been taking our cars to Reliable Chevrolet Service Department for 8 years. We’ve always had excellent service from Rich Difino and the mechanics. More
by Kathy
Employees Worked With
Richard Difino
January 05, 2018
good service Very satisfied with my last visit. My service advisor was Richard Difino. He was very good at keeping me updated on my vehicles status and was very kn Very satisfied with my last visit. My service advisor was Richard Difino. He was very good at keeping me updated on my vehicles status and was very knowledgeable. Will definitely be dealing with him again in the future More
by mduramax
Employees Worked With
Richard Difino
