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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
758 Reviews

758 Reviews of Reliable Chevrolet - NM - Service Center

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November 04, 2024

They are great, until you leave with your new vehicle. They don’t text you back More

by Mokelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Duron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Reliable Chevrolet - NM responded

Thanks for your feedback! We're glad to hear you had a great experience with your new vehicle. We’re working on improving our communication to ensure we stay connected after your purchase. Your input helps us get better, so we truly appreciate it!

November 04, 2024

Everyone was very helpful when I came in for a recall on my 24 Chevy trax. Also, I was missing some air caps on my tires and they put some on for me free of charge. I will absolutely come back for services More

by kaylinchaney4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service reps
Nov 05, 2024 -

Reliable Chevrolet - NM responded

Kaylin, thank you for the fantastic review! We're thrilled to hear our team provided helpful service during your visit. It's great to know you appreciated the extra touch with the tire caps. We look forward to welcoming you back for any future car needs!

November 03, 2024

Thank You Reliable Chevrolet! Your business and staff was very helpful and professional. I am absolutely happy with my purchase the service was quick.. Thank You. More

by Crystalpino483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Madrid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Reliable Chevrolet - NM responded

Crystal, we’re thrilled to hear about your positive experience! Our team takes pride in providing professional and efficient service, and it’s wonderful to know you’re happy with your purchase. Thank you for choosing Reliable Chevrolet!

November 03, 2024

Tierra and Brandon were great people to work with we will definitely recommend them to anyone we know looking for a vehicle. More

by Scottsmall595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tierra Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McLamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear that Tierra and Brandon provided you with excellent service. Your recommendation means a lot to us, and we appreciate your support. Enjoy your new vehicle!

November 03, 2024

Friendly and when I've had a problem with my truck part install in the past . Reliable made it right . More

by GINGERTORN
Recommend Dealer
Yes
Employees Worked With
Tristano Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The entre Service order
Nov 05, 2024 -

Reliable Chevrolet - NM responded

Thanks for your fantastic review! We’re thrilled to hear you had a positive experience with our team. Our goal is to provide reliable service and support, so it’s great to know we hit the mark for you. Looking forward to helping you again in the future!

November 01, 2024

Cord was great. Awesome amazing friendly good clean well done and fair price smiles and warm. More

by EDSAUCERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cord
Nov 04, 2024 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear you had such a positive experience with Cord. Our team always aims to provide friendly, quality service at a fair price. Your feedback brightens our day—looking forward to seeing you again!

November 01, 2024

We forgot to price our Blazer better to reflect a used car value. Our blazer has an oil level problem. More

by DONL48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in service department
Nov 04, 2024 -

Reliable Chevrolet - NM responded

Thanks for your feedback, Don! We appreciate your insights and will take them into account. If you have any more thoughts or concerns, feel free to share. We're here to help!

October 31, 2024

Service was fast and the advisors are always friendly and accommodating. Cord was informative but also not pushy which is an issue often other places. More

by MICHELLEW0917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord
Nov 01, 2024 -

Reliable Chevrolet - NM responded

Thank you for your wonderful feedback! We're glad to hear that you had a fast and friendly experience with our service team. It's great to know that Cord was informative while respecting your needs. We strive to provide a comfortable environment for our customers, and your comments affirm our efforts. We look forward to seeing you again soon!

October 31, 2024

Very friendly staff and very knowledgeable. They keep you in the loop on the service and my truck was done in a timely manner More

by skesquibel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RYAN
Nov 01, 2024 -

Reliable Chevrolet - NM responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our friendly and knowledgeable staff. Keeping our customers informed is a top priority for us, and we’re glad your truck was serviced in a timely manner. If you need anything else or have more questions in the future, don’t hesitate to reach out!

October 31, 2024

An oil change should take 30 to 40 mins tops not 4 hours. That is rediculous More

by DIEGOMORALES22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Orosco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marsh
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Storz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Avalos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Reliable Chevrolet - NM responded

Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your recent visit. An oil change should indeed be completed in a timely manner, and we understand how frustrating it can be to wait longer than expected. Please reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932. They would be happy to assist you further and address your concerns. Thank you for your understanding, and we hope to improve your experience in the future.

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