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Reliable Chevrolet - NM - Service Center
Albuquerque, NM
758 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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758 Reviews of Reliable Chevrolet - NM - Service Center
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April 11, 2024
I was very happy working with my sales representative Ethan and I was glad he had the patience to work with me Ethan and I was glad he had the patience to work with me More
by dgrueschow1
Verified CustomerEmployees Worked With
April 11, 2024
It took 3 hours for an oil change that was scheduled. At drop off I let them know the number they had on file was incorrect and gave the correct number. Also told them I would be waiting in the lobby. Th At drop off I let them know the number they had on file was incorrect and gave the correct number. Also told them I would be waiting in the lobby. They didn’t correct the number and didn’t come look for me so I waited extra for no reason. More
by ACORDL
Employees Worked With
None
April 10, 2024
Got my car fixed within a day. The dealer was very forthcoming about where my estimate was and reached out when replacements were recommended to get my approval before adding it to The dealer was very forthcoming about where my estimate was and reached out when replacements were recommended to get my approval before adding it to my estimate. More
by KCHARLEE
Employees Worked With
jaedon
April 10, 2024
The person that I was dealing with was very knowledgeable and friendly. They had our vehicle a full week. At the end of that time, I feel they could have at least washed our vehicle when they were done wit and friendly. They had our vehicle a full week. At the end of that time, I feel they could have at least washed our vehicle when they were done with the work. Because this dealership doesn't loan out cars,it cost us over $800 for a rental. More
by JDREWIS
Employees Worked With
Ryan Pierce
April 10, 2024
The service manager gave me the hardest time reaching him, which made it difficult to get any information on my vehicle being serviced there. No matter how many times I ask to get a call back and no matt him, which made it difficult to get any information on my vehicle being serviced there. No matter how many times I ask to get a call back and no matter how patient I was, I would receive nothing. I would call about 10-5 minutes before closing and when he answered he gave the same excuse every time, “I have been super busy with other customers and I was just about to call/get back to you.”. I understand things can get busy but when I ask for a call I expect to be called or at the very least a text back. There was no effort to communicate there. The customer Service/ Service manager of this Chevy has disappointed me. Other than that, Thank you to those who serviced my vehicle glad to have it back! More
by ISAIAHGONZALES
April 09, 2024
Service appears to be amateur and inexperienced. Some questions that were asked by me were never answered. Smudges were not wiped clean. Just seems very non professional. Some questions that were asked by me were never answered. Smudges were not wiped clean. Just seems very non professional. More
by polarbare47
Employees Worked With
None
April 09, 2024
The guys working in the service area were helpful experienced understanding and friendly. A wonderful experience for me,the customer! experienced understanding and friendly. A wonderful experience for me,the customer! More
by judi.kozar
Employees Worked With
The other check that checked me in, and the IT guy working in the last chair on the right
