Reliable Chevrolet - NM - Service Center

Deceptive Scheduling for Service Scheduled an oil change on my vehicle on line. When I showed up 15 minutes early to my appointment, I was told it would take and hour and a half for Scheduled an oil change on my vehicle on line. When I showed up 15 minutes early to my appointment, I was told it would take and hour and a half for the oil change. I told the representative I thought that was an excessive amount of time to wait for a scheduled oil change. I was told the time I scheduled was only to speak to him and I had other vehicles waiting ahead of me. I told him this was now the second time I have had troubles with reliable chevrolet service. Last time, my car sat for over an hour because they neglected to let me know it was done. I have left numerous messages trying to speak with the service manager with no call back. More

Super great My experience was very good very accommodating and listened to what I needed and did just that Aaron was awesome and kept me informed regarding my ser My experience was very good very accommodating and listened to what I needed and did just that Aaron was awesome and kept me informed regarding my service needs. More

Friendly Staff Aaron in the service department was very friendly and informative. Aaron took the time to notify us of any changes or delays to our service request. Aaron in the service department was very friendly and informative. Aaron took the time to notify us of any changes or delays to our service request. Reliable's courtesy service wash is also a plus! More

In and out Great service!! They kept in touch with me the whole time. The mechanics and associates were very professional. Loaner vehicle was top rate. Zach Great service!! They kept in touch with me the whole time. The mechanics and associates were very professional. Loaner vehicle was top rate. Zach - Albq. More

Outstanding Service Quick, thorough, timely service ... highly professional, outstanding customer service. Promptly checked in for my appointment for routine service, tol Quick, thorough, timely service ... highly professional, outstanding customer service. Promptly checked in for my appointment for routine service, told exactly what would be done, and given an accurate pick up time. Friendly, professional, and courteous! More

Warranty Work and Service Took my Chevy Sonic in for Warrenty work and Aaron Lang did an awesome job! Very curtious and professional! Great customer services, I have purchased Took my Chevy Sonic in for Warrenty work and Aaron Lang did an awesome job! Very curtious and professional! Great customer services, I have purchased 4 vehicles Reliable!!! More

BEST SERVICE EVER I made the mistake of going to Walmart one time instead of the dealer for an oil change. The service man did not put the oil cap back on my engine and I made the mistake of going to Walmart one time instead of the dealer for an oil change. The service man did not put the oil cap back on my engine and the engine burned out. Richard DiFino is amazing. The service I received from Reliable was outstanding. I will always use this service center exclusively For my repairs. The staff is great and they all compliment each other. More

Great service, wonderful people! Mr. Potter went the extra mile! He worked around my schedule to get my van serviced. Little did I know, I needed a new tire! I feel safer knowing my v Mr. Potter went the extra mile! He worked around my schedule to get my van serviced. Little did I know, I needed a new tire! I feel safer knowing my van had a thorough check up, It is running great. Thank you!!! Sincerely, Antoinette More

Service Coupon I received a service coupon from Reliable Chevrolet for a front end alignment.. $39.95. I went to the service desk and asked if this coupon would a I received a service coupon from Reliable Chevrolet for a front end alignment.. $39.95. I went to the service desk and asked if this coupon would apply to my vehicle. I was told that it apply to my vehicle. I brought in my vehicle this morning for the alignment... the Estimate sheet was very clear. $39.95 for the alignment + $5.59 for Shop fee + $3.27 Tax... Bringing the total to $48.82. That sounded like a good deal to me....... When I went in to pick up my vehicle I was told that the total price would be $56.10. That amount did not seem to add up. I was directed to the service manager JC. JC was able to quickly determine what had caused the extra ~$7 charge. He explained what had happened and removed the charge....... THANKS JC. More

Outstanding Customer Service Rich DiFino is the best!!! I use Reliable Chevy exclusively for repairs on all of my Chevy trucks and Tahoe. They are honest, fair priced, and quick. Rich DiFino is the best!!! I use Reliable Chevy exclusively for repairs on all of my Chevy trucks and Tahoe. They are honest, fair priced, and quick. Rich does a great job understanding the needs of the customer and getting the right service performed. I have been a repeat customer for more than a decade. More