Reliable Chevrolet - NM - Service Center

This dealership is one of the worst I've ever had the misfortune to deal with both in sales and service!!! First of all, we had none of the "Lease End" options we were told we would have. The few times w misfortune to deal with both in sales and service!!! First of all, we had none of the "Lease End" options we were told we would have. The few times we have used their service department have been nightmares from trying to reach anyone by phone to the actual scheduling of the appointment. This last service, which will be our last with Reliable, was a 30K service which we received three entirely different quotes ranging from $369 to close to $1600; we received a text with a list of 4 additional service items they were recommending two of which entailed replacing all 4 tires and a wheel alignment and the other 2 were for filters. We confirmed replacement of the filters but declined the recommended need for tire and an alignment the tires not showing enough wear after only 30K miles to warrant replacement and, after receiving a call that the vehicle was ready, the 2 filters we confirmed were not replaced and the 10% discount we received in the mail was not applied even after ensuring the coupon was provided to the advisor an advisor prior to requesting the service. Running out of space so I will end with, WE WON'T BE BACK TO SALES OR SERVICE!!! More

Service rep very helpful and efficient. No problems with vehicle. Service toke the expected 2 hours. No problems with vehicle. Service toke the expected 2 hours. More

Very helpful! The salesperson Roberto was very nice and friendly explained everything I needed to know about my purchased car.I highly recommend Reliable Chevrolet. The salesperson Roberto was very nice and friendly explained everything I needed to know about my purchased car.I highly recommend Reliable Chevrolet. More

Great customer service. Assoiciates are ver helpful and willing to help. Make you feel welcome Assoiciates are ver helpful and willing to help. Make you feel welcome More

Great service people and great repair people and great service waiting area for people to enjoy service waiting area for people to enjoy More

Ryan and the technician did a great job at helping me get back on the road back on the road More

Not happy having to return for the same reason, also lost a day of pay! a day of pay! More