Reliable Chevrolet - NM - Service Center

Victor is rude as xxxx presenting my coupon in a last minute and he say F word and he said after tha take care whatever where ever you go. I told my co worker never go to there anymore go somewhere else. minute and he say F word and he said after tha take care whatever where ever you go. I told my co worker never go to there anymore go somewhere else. More

I Dropped Off My 2017 Silverado It’s been in Service for over a month already I get no calls back I’ve never been updated as to the progress on my truck It’s Been At reliable sense 06/29 and I haven’t heard over a month already I get no calls back I’ve never been updated as to the progress on my truck It’s Been At reliable sense 06/29 and I haven’t heard anything I call and they put me on hold then tell me my advisor will call me back I’ve never gotten a call back this is ridiculous already More

Bad Service Experience. (CORVETTE OWNERS) Critical: Professionalism, Punctuality, Quality, Value Attention: ALL CORVETTE OWNERS---I took in my C-6 corvette for an oil change at Reliable Chevr Critical: Professionalism, Punctuality, Quality, Value Attention: ALL CORVETTE OWNERS---I took in my C-6 corvette for an oil change at Reliable Chevrolet off of Coors in Albuquerque. They had quoted me $99.99 plus tax over the phone. When i paid for the service, my service adviser Victor charged me $81.00 and some change. When i got home I notice they did not put the Mobil 1 oil in as the vehicle calls for. Instead they used Dexos oil. I called Victor to see why Mobil 1 Oil was not used. Victor told me. "This is the oil we use and its a GM product." I specifically requested that my car use Mobil 1 and mentioned that's what the book calls for. Victor told me that they made a mistake on paper work and put Dexos instead of Mobil 1. He then asked that I look at the numbers next to the Dexos oil , and that the numbers would match the Mobil 1 oil. I thoroughly looked through the paperwork/ service report and again told him that the numbers do not match and in all reality that was not the point. I simply requested Mobil 1. Victor proceeded to tell me to bring the vehicle back and they'd redo the oil change. When I took it back I asked him to show me the Mobil1 oil filter. Victor told me I didn't need the Mobil 1 Oil Filter and they were out of stock. He notified me of a wait, but failed to mention the approximate wait time that the dealership would have Mobile 1 filters. Victor was not very informative nor upfront and definitely NOT honest. Clearly he didn't show much care with (me) the customer. This was or could have been a simple transaction. It's very disappointing. More